HÀNH TRÌNH KINH DOANH 2020

ROUND 2

TEAM LORD
1
AGENDA
Review of
01 Current Process
Suggestion for
02 Improvement
Appropriate
03 Digital Solutions
Potential
04 Digital Partners
2
 REVIEW OF CURRENT PROCESS

STATISTICS COLLECTED THROUGHOUT

705
CVs not qualified 426/654 = 65.14% THE EMPLOYING PROCESS
654 − 426
− 51
CVs missing 228 Applicants failing
51/705 = 7.23% Round 1 69/146 = 47.26%
− 69
− 82 146
Applicants not
82/228 = 35.96% coming to the test 77
Applicants not
receiving offers 26/51 = 50.98%
− 26 51 − 26
Applicants
26/77 = 33.77% failing Round 2
25

− 15 10
15/25 = 60% Applicants rejected
after probation
 SUGGESTION FOR PROCESS
PLANNING ROUND 1 ROUND 2 PROBATION

Stage 1: Preparation
• Devising a recruitment plan
• Advertising the position
Stage 2: Application Collection
• Shortlisting prospective applicants
with Artificial Intelligence (AI)
• Re-evaluating chosen CVs
Stage 3: Pre-Employment Test &
Sales Assessment Tests
• Giving Pre-employment Test with
the help of AI
• Simulating sales cases
Stage 5: Job offering, Hiring &
Onboarding
• Negotiating wages
• Requesting 2-month trial period
• Acknowledging official onboarding

Why new process? ? Stage 4: Face-to-face interview

To improve the candidate experience: ensure timely, relevant • Asking compulsory questions in platform
and personalized communication processes with their candidates,
• Asking additional questions (if needed)
encourage candidate engagement

To increase the number of end-candidates: approaches toward

no missing database, no asymmetric information between hiring
staffs and sales managers, flexible negotiation

6
 DIGITAL SOLUTIONS
Recruitment CRM (Candidate Relationship Management) Platform is a platform for managing and improving relationships with your
current and potential job candidates. CRM software for recruiters is a type of HR software which HR professionals and recruiters use to
manage the relationship with their candidates.

RECRUIMENT
MARKETING

TALENT ACQUISITION

RECRUIMENT
 THE APPLICATION OF CRM
GOAL TOP RECRUITMENT WEBSITES IN VIETNAM
• Identifying a need within the company 
Why? → To better manage a team’s workload and expand the reach of tasks.  Number of Free Collaborating
Website Suitable Users
Who? → Target number and criteria of recruitment Accesses Posting with E-hiring
How? →  Appropriate communication channels, strategize how to  publicize the new
position, both internally and externally, PIC in each stage of process Experienced or senior
Vietnamworks 1.8m
• Optimize awareness to gain biggest interest from talent pool after their employees, foreigners

consideration
Experienced
Careerbuilders 2.1m
SOLUTION employees

Stage 1
- Design an online form in X for sales managers to fill in and AI will automatically
Timviecnhanh 1.2m Variety of users
collect, classify and, based on results of form, build criteria and target number of the
recruitment following by double-check of hiring staff.
- Use CRM platform’ tools to: Jobstreet 1.2m Variety of users
• Optimize job descriptions and advertisement: prioritized list of job requirements,
special qualifications, desired characteristics, and requisite experience, salary and TopCV 1.1m Undergraduates
benefits
• Diversify recruitment marketing channels through integrated job boards including
LinkedIn and career networks Vieclam24h 923k Variety of users

EFFECT
Careerlink 755k Variety of users
• Reduce meeting time between HR and Sales Department
• Address asymmetric information of planning between HR and Sales Department
• Save time for hiring staff in planning recruitment process YBox 983k Undergraduates

• Generate applications from potential candidates who are not actively searching for
new jobs but may be perfect for the available position.
 THE APPLICATION OF CRM
GOAL
• No missing application submissions
• Automatic classification of applicants
SOLUTION
• Submission: Design automated form with certain required questions,
especially multiple-choice and scaling questions on CRM platform
Stage 2
• Evaluation: Use AI to
 Collect and classify applications based on results of required
questions
 Send automated replies to candidates notifying successful submission
and information of online test (link, guidelines)
 Store data and update to the hiring process in a centralized platform
EFFECT
• Replace manual email answering with high risk of missing applicants
and time-waste
• Reduce asymmetric information among internal involved parties with
synchronization in centralized platform
• Eliminate candidate who does not meet the minimum requirements
precisely
• Pre-employment test: determine if applicants possess the requisite
qualifications to fill the position and align with an organization’s culture
and values
• Sales assessment test: evaluate the flexibility and sales skill
• Pre-employment test: conduct automated prescreen survey
automatically including knock-out questions relating to academic
Stage 3
knowledge, personal aptitude and firm information in certain limited time
• Sales assessment test:
 conduct a practical transaction case where AI plays a customer role
and candidate will persuade AI to buy the product in the case
 During negotiation, AI will be programmed to give some problems,
measure voice tone, fluency, flexibility of candidates when making a deal
and automated score candidate’s performance
• Reduce commuting time of candidates
• Reduce administrative cost compared to offline test at company office
• Provide basic evaluation to make better face-to-face interview
 THE APPLICATION OF CRM
GOAL
• Final-assessment practical experience and problem-solving skill of
candidates
• Making a comparison among potential candidates

SOLUTION
Stage 4

• Auto-schedule interview based on available time of candidates

• Use integrated background and reference checks to verify candidate’s background
and experience and summarize previous results on a centralized platform
• Interviewers are required to gain information for required questions before asking
questions from personal experiences

EFFECT
• Guides have full of supportive information before interviewing
• Provide identical interview result to more precise selection
 THE APPLICATION OF RECRUITMENT CRM
JOB OFFER 2-MONTH TRIAL PERIOD OFFICIAL ONBOARDING

Negotiate with AI first Using CHATBOT as a virtual supporter Synchronize profile into a centralized
SOLUTION

1. Send automated offer letter including base Interact with during probationary period to: platform
salary, commission structure, bonuses and  Have responses for relevance to questions • A welcome letter is automatically sent for
sales metrics that are frequently asked by new employees passed candidates
2. AI is programmed which elements of the  Be regularly notified and reminded tasks for • Synchronize entire information of new
offer letter are negotiable to deal with candidates. employees in a centralized platform for
candidates.  Keep track of workload and KPIs preparation in work space
3. In case candidates and AI cannot reach an
agreement, the final negotiation will be
taken by the hiring staff.

• Save time for hiring staff • Eliminate feedback task for sales manager Be well-prepared for new slots to optimize the
EFFECT

• Increase effectiveness of the second and HRRs experience of the 1st working day for
negotiation • Have accurate record of working effort of candidates to gain their commitment for the
• Eliminate emotional factor of traditional probationary staff for final-selection long term.
negotiation

Stage 5 10
APPLICANT TRACKING SYSTEM (ATS)
 PROSPECTIVE DIGITAL PARTNERS

Data Online Selection Auto Mobile Jobsites

ATS Management Interview Evaluation Report Fee Corporations
Email Application Collaboration

$3.8-7.3 ACB, VIB, VPBank,

Base
per account VietCredit,
E-hiring
per month VinCommerce

United International
Talent Contact the Pharma, GreenFeed
Solutions supplier VN, Acecook Việt Nam

$25
Zoho Recruit per account Career Up, YourSales
per month

BuzzFeed,
Greenhouse $550/month SurveyMonkey,
ClassPass

Workable
$550/month Declara, Tile, Invision
 TEAM LORD

PHAN PHUC TRAN CAO LAI NGUYEN

TRUONG HUY
Foreign Trade University, HCMC
Student ID: 1915535322
Phone: (+84)948335475
Email: ppthuy2001@gmail.com
ANH NGOC
Foreign Trade University, HCMC
Student ID: 1915535332
Phone: (+84)905787971
Email: ngoctran552001@gmail.com
ANH THIEN
Foreign Trade University, HCMC
Student ID: 1915535489
Phone: (+84)327875371
Email: anhthin200143@gmail.com

THANK YOU !