Basic of Branding-Minggu 8

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Today’s Presentation

Introduction to lia s. Associates

02 /HOTEL
n KETAPANG INDAH
Today’s Presentation

Introduction to lia s. Associates

02 /HOTEL
n KETAPANG INDAH
Today’s Presentation

Introduction to lia s. Associates

02 /HOTEL
n KETAPANG INDAH
Today’s Presentation

Introduction to lia s. Associates

02 /HOTEL
n KETAPANG INDAH
Today’s Presentation

Introduction to lia s. Associates

02 /HOTEL
n KETAPANG INDAH
Lia Sidik @liasidik
The word ‘brand’ comes from
Ancient-Norway ‘brandr’, means ‘to burn’.

Lia Sidik @liasidik


The Industrial Revolution (late 18th &
early 19th centuries), moved mass-
production rapidly. It pushed the
function of brand enormously,
mainly as a quality-promise and to
differentiate a product within the
growing market.

Lia Sidik @liasidik


‘Brand’ definition:

A mixture of attributes,
tangible and intangible,
symbolized in a trademark;
Which, if managed properly,
creates value and influence.
Brand identifies one seller’s product
as distinct from those of other sellers.

tangible + intangible + trademark = values + influences

-American Marketing Association-

Lia Sidik @liasidik


‘Branding’ definition:

Selecting and blending tangible


and intangible attributes
to differentiate the products in an
attractive, meaningful, and
compelling way.

Branding has the capability to


offer choices and possible
emotional acknowledgement for
its customers, within today’s
cluttered market.

Lia Sidik @liasidik


~ What can have a ‘brand’? ~
What can have a ‘brand’?

ANYTHING
… products, services,
organizations, places, people, etc.

Even YOU!

www.liasidik.com Lia Sidik @liasidik


A brand can be:

- A name product or service


ex. BBC News, Burger King, The Body Shop
 refers to the branded thing itself

www.liasidik.com Lia Sidik @liasidik


A brand can be:

- A trademark
ex. Panasonic, Yahoo, Google
 refers to the name or symbol in the abstract sense

www.liasidik.com Lia Sidik @liasidik


A brand can be:

- A customer’s beliefs about a product or service


ex. ‘Disney – Where dreams comes true’
 refers to the value that accrues from such implicit
trust in the brand is often called brand equity

www.liasidik.com Lia Sidik @liasidik


A brand can be:

- People
A brand can be:

- People

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A brand can be:

. . . the even dead ones too

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A ‘brand’ means:

A promise of satisfaction.

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Brand equity
is the added value
endowed on products,
which may be reflected in the way
consumers, think, feel, and act with respect
to the brand.

- Kotler & Keller -

www.liasidik.com Lia Sidik @liasidik


ADIDAS is about winning
rather than sportwear.

www.liasidik.com Lia Sidik @liasidik


GE is about
caring & quality
rather than lightbulbs.

www.liasidik.com Lia Sidik @liasidik


Strong brands are those
that communicate their promise
of a unique experience in a clear and
compelling way.

Lia Sidik @liasidik


Advantages of Strong Brands
• Improved • Larger margins
perceptions of • More inelastic
product performance consumer response
• Greater loyalty • Greater trade
• Less vulnerability to cooperation
competitive • Increased marketing
marketing actions communications
• Less vulnerability to effectiveness
crises • Possible licensing
opportunities
- Kotler & Keller -
Lia Sidik @liasidik
What ‘Branding’ does?

- To build a corporate image


- Identify the maker
- Shortcut
- Organize accounting - To build brand identity
- Offer legal protection
- Signify quality / class - To create market identity
- Create barriers to entry
- Secure price premium
- To create and build awareness

Lia Sidik @liasidik


What branding cannot do is
rescue a lousy service or salvage a flawed product,
especially after a customer has had
an unsatisfactory experience with it.
~ Brand Equity Models ~

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BAV Model

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Universe of Brand Performance

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Brand Dynamics Pyramid

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Brand Resonance Pyramid

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~ Brand Elements ~
a.k.a. Visual Brand Identity

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A logo is not a brand,
a name is not a brand,
nor is a product design, a package
design, a visual identity, an advertising
jingle, or a shopping experience.

These things are all merely


the tangible aspects whose goal is
to put an intangible --but powerful--
brand idea or insight into
the mind of a customer.

www.liasidik.com Lia Sidik @liasidik


www.liasidik.com Lia Sidik @liasidik
A winning visual brand identity:

- Has relevance
to the products & services
- Focus on the target market
- Contain corporate color theme
- Simple in design
- Incorporate the business name
with the message or sell line
- Easy to be memorized
- Flexible: adaptable in all situations
- Cost effective.

www.liasidik.com Lia Sidik @liasidik


Some key elements of Visual Brand Identity:

- Name
- Corporate slogan, tagline and/or descriptor
- Logo
- Color
- Typeface
- Visual style
- Graphic motifs (Mascot, Pattern, etc.)
- Sound, smell, taste, touch
- Packaging
- Merchandise, environments, and signage
- Unity of Brand Elements
- Authenticity

www.liasidik.com Lia Sidik @liasidik


# NAME
Before anything else --logo, packaging, or advertising--
a brand needs a name.

A good name:
- Brevity
- Distinctiveness
- Appropriateness
- Easy spelling and pronunciation
- Likability
- Extendability
- Protectability

www.liasidik.com Lia Sidik @liasidik


Types of name:
- Functional / descriptive names
Literally describe what the company,
product, or service offers.

- Invented names
Either with Latin/Greek roots,
or based on fun, rhythmic sounds.

- Experiential names
Similar to descriptive,
but focused on the experience
rather than the function.

- Evocative names
Selected to evoke confidence or strength.

www.liasidik.com Lia Sidik @liasidik


There are also:
- Referential names
Refer directly to a founder or place of origin.

- Acronyms
Initials. Once stood for something.

www.liasidik.com Lia Sidik @liasidik


# LOGO
‘Logo‘ comes from the Greek ‘logos’, meaning ‘word’.

The logo is the name given form –that is, made visual.

A good logo:
- Simple
- Elegant
- Economical
- Flexible
- Practical
- Unforgettable

www.liasidik.com Lia Sidik @liasidik


A logo can take almost any form.

Simply a word
or a letter

Symbol

Mix

www.liasidik.com Lia Sidik @liasidik


By itself, a logo is just a mark,
but it acquires meaning through
a lifetime of stories and experiences.

A logo can change over time,


but it should always keep its connection to
the insights and meanings in customers’ mind.

www.liasidik.com Lia Sidik @liasidik


# COLOR
Color comes to be associated with a given brand
in the customer’s mind through long acclimatization.

Brand should settle early in their lives


on a simple scheme of one / several main colors
that are unique in that category,
and use them consistently.

ex. Red & yellow – McD

www.liasidik.com Lia Sidik @liasidik


Issues to consider concerning color:
#1 Physical aspects of color
Warm & Cool color, their combination.

www.liasidik.com Lia Sidik @liasidik


Issues to consider concerning color:
#2 Psychological aspects of color
People react to color.
Each color gives their own impression.
ex. Cooler blues and greens are associated with
quieter feelings or even melancholy
Yellow, Oranges and red give a feeling of
expressed emotion like anger or happiness.

www.liasidik.com Lia Sidik @liasidik


www.liasidik.com Lia Sidik @liasidik
Issues to consider concerning color:
#3 Cultural aspects of color
Color interpretations depend strongly on culture.
ex. White is the color for brides in Western
while in Asian it is worn at funerals.

www.liasidik.com Lia Sidik @liasidik


Issues to consider concerning color:
#4 Science of color
Make sure the inks in the brochure
match the plastics in the furniture,
the graphics on the web, and the neon on the roof.

www.liasidik.com Lia Sidik @liasidik


www.liasidik.com Lia Sidik @liasidik
# TYPEFACE
Type is the clothing that dresses words,
giving them character, emphasis & personality.

Typography is the art of selecting and using


an appropriate style of type/font in a way that reinforces
the message of the words, without distracting from them.

A good typeface:
- Clear & legible
- Readable
- Consistency
- Reflect the brand image
www.liasidik.com Lia Sidik @liasidik
www.liasidik.com Lia Sidik @liasidik
# VISUAL STYLE
Beside color and typography,
visual style includes elements such as

photography,
illustration,
graphic motifs
(grid, borders, frames, shapes, materials, mascots etc.),
and the overall aesthetics of a given design.

A good visual style helps building the brand identity through


image building.

www.liasidik.com Lia Sidik @liasidik


www.liasidik.com Lia Sidik @liasidik
# PACKAGING
Bags – boxes – bottles – jars – cans – cartons - tied to a
board or holder of some kind - etc.

www.liasidik.com Lia Sidik @liasidik


www.liasidik.com Lia Sidik @liasidik
# MERCHANDISE, ENVIRONMENTS, and SIGNAGE
The word merchandise has two meanings;
- arranging those things in a shop
in such a way as to maximize sales.

www.liasidik.com Lia Sidik @liasidik


creating things to sell
www.liasidik.com Lia Sidik @liasidik
~ Unity ~

www.liasidik.com Lia Sidik @liasidik


www.liasidik.com Lia Sidik @liasidik
www.liasidik.com Lia Sidik @liasidik
~ Authenticity ~
Leonardo Davinci – The Last Supper
The other last supper
Real Mickey Mouse

VS

Fake Mickey Mouse


Copyright (or ©) law covers the creative
or artistic expression of an idea.
Patent law covers inventions.
Design patents cover the look or
appearance of a manufactured or
functional article.
Trademark law
- identified by the symbols

™ (not yet registered) & ® (registered)


covers distinctive terms, marks, and
names that are used in relation to
products or services as indicators
of origin, as does (in a similar fashion).
www.liasidik.com Lia Sidik @liasidik
~ Sources of Brand Knowledge ~

www.liasidik.com Lia Sidik @liasidik


www.liasidik.com Lia Sidik @liasidik
One of the most effective strategies
for a new or growing brand is to
associates itself with another,
established brand that already has
credibility with the audience the new
brand is seeking.

www.liasidik.com Lia Sidik @liasidik


By teaming up (Co-brand teamwork),
brands can offer customers
a combined package with benefits
that neither could offer separately.

ex. Apple iPod & Nike


gives a device that slips into
a running shoe and gives the user
information about their workout
on the display of their iPod.

Lia Sidik @liasidik


~ Brand Strategy ~

www.liasidik.com Lia Sidik @liasidik


#1 Know yourself
Research the current situation (SWOT & STP).

www.liasidik.com Lia Sidik @liasidik


#2 Imagine an ideal future
Coming up with a key insight.

www.liasidik.com Lia Sidik @liasidik


#3 Combine strategy & creativity
Come up with strategy to give life to your brand, as well
as to increase transaction and build equity.

www.liasidik.com Lia Sidik @liasidik


#4 Wait to let it catch on…then do #1 again
Design, test, redesign, retest.

www.liasidik.com Lia Sidik @liasidik


Devising a Branding Strategy
• Develop new brand elements
• Apply existing brand elements
• Use a combination of old and new

www.liasidik.com Lia Sidik @liasidik


~ Consistency & Change ~

www.liasidik.com Lia Sidik @liasidik


Since customers are constantly changing,
and people change from one culture to the next…

www.liasidik.com Lia Sidik @liasidik


it is only natural that a brand should
look and feel different today from how
it did 20 years ago.

www.liasidik.com Lia Sidik @liasidik


The brand’s internal factors such as
meaning, core values, its promise,
benefits, and attributes
must remain constant.

The brand’s external factors like


brand’s visual presentation:
product & package design,
advertising, processes, and flavors
needs to change or evolve.

www.liasidik.com Lia Sidik @liasidik


EVOLVE? HOW?
Their evolution needs to reflect
customer’s changing
perceptions and expectations,
as well as market developments
by competing brands.

www.liasidik.com Lia Sidik @liasidik


http://best-ad.blogspot.com/evolution-of-logos.html Lia Sidik @liasidik
Factories rust away,
packages become obsolete,
products lose their relevance.

But great brands live


f o r e v e r .

- Backer Spielvogel Bates -

www.liasidik.com Lia Sidik @liasidik


www.liasidik.com Lia Sidik @liasidik
~ Portfolios & Extensions & Sub-brands ~

www.liasidik.com Lia Sidik @liasidik


Sony

Televisions Portable Sony


Computer Cameras Games
Theatre Electronics Pictures
VAIO Cyber-shot Televisions Walkman Movies PlayStation
-notebook Video MP3 -Theatre -PS3
Alpha SLR Home
-desktop -DVD -PS2
theatre Rolly
HandyCam -Blue-ray -Portable
Digital Home systems
Reader
Printers Television
Disc Burner Blu-ray Disc Digital Book
-Comedy
Digital
Location Free DVD players Sony Cell -Drama
picture
Phone -Daytime
mylo frames Home audio
-Cartoons
components GPS
Software Photo
services Music

www.liasidik.com Lia Sidik @liasidik


~ Brand Positioning ~

www.liasidik.com Lia Sidik @liasidik


Values are the things a brand stands for.

Values should be fundamental to a brand’s


self: They are precisely what keep a brand
from being superficial or trivial.

Integrity

Commitment to excellence

Unique experience

etc.

www.liasidik.com Lia Sidik @liasidik


These values create a POSITION for
the brand in customers’ mind.

Now,
let’s check YOUR mind for a while.

www.liasidik.com Lia Sidik @liasidik


TOM Quiz

PEMBASMI SERANGGA
TOM Quiz
TOM Quiz

SPORT SHOES
TOM Quiz
TOM Quiz

INSTANT NOODLE
TOM Quiz
TOM Quiz
Customer Ratings
of Competitors

www.liasidik.com Lia Sidik @liasidik


Points-of-difference Points-of-parity
Attributes or benefits Associations that are not
consumers strongly necessarily unique to
associate with a brand, the brand but may be
positively evaluate, and shared with other
believe they could not brands.
find to the same extent
with a competitive brand.

www.liasidik.com Lia Sidik @liasidik


Brand Positioning Bull’s-Eye
Perceptual Map:
Current Perceptions

www.liasidik.com Lia Sidik @liasidik


Perceptual Map:
Future Possibilities

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~ Differentiation Strategy ~
Emotional Branding

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THE FACT !

Music has great impact on


shopping behavior.

www.liasidik.com Lia Sidik @liasidik


Every section
have different
sound

www.liasidik.com Lia Sidik @liasidik


THE FACT !

Everyone needs to ‘escape’


their errands . . with style.

www.liasidik.com Lia Sidik @liasidik


Barnes &
Noble

Barnes & Nobles


book is a great
‘escape’ place;
With good book,
nice coffee, and also
relaxing
atmosphere.

www.liasidik.com Lia Sidik @liasidik


THE FACT !

Sometimes,
scent sells more than
advertisement.

www.liasidik.com Lia Sidik @liasidik


“Bread Talk” use bread perfume

www.liasidik.com Lia Sidik @liasidik

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