”NEW”

FACE
OF TOURISM”

Oleh : Surya Fadjar B. SST. MMPar.

Trisakti Tourism Institute
November 28th 2020
 Surya Fadjar Boediman
Profesional Travel Management Lecturer
Tour Leader, Tour Guide, Moderator
My Brief & Institution Accreditation Auditor
Profile WORKING EXPERIENCES
1991 – 1995 : RIA TOUR - Tour Staf
1995 – 1998 : FAJAR TRANSPORT – Tour Dep.
1998 – 2000 : STPT JAS – Travel Dep. and
Travel Freelance Guide
2000 – 2007 : STPT Secretary of Travel Department and
Travel Freelance Guide
2007 – 2010 : STPT Head of Travel Department and
Travel Freelance Guide
2010 – 2020 : Lecturer of Travel Department and
Travel Freelance Guide

PERSONAL INTERESTS:
- Traveling, Coin n Money Collecting, Stamp Collecting, Reading & Eating
 Sesuatu yang baik,
belum tentu benar.
Sesuatu yang benar,
belum tentu baik.
Sesuatu yang bagus,
belum tentu berharga.
Sesuatu yang
berharga/berguna, belum
tentu bagus.
CHECK FACTS!

From crises to crises, we

had always been successful
to recover at the end…
But COVID-19 is so different -
Its widespread, its speed of
affecting so many countries
quickly, etc.
And the most important things is
….. We still don’t know when its
going to ends.
VS
SOMETIMES YOU CHANGE YOUR
MIND
SOMETIMES YOUR MIND CHANGES
YOU
Maslow’s Hierarchy
of Needs
Health
Protocol
Health Protocol has been
an IMPORTANT ISSUE,
as much as SAFETY
PROTOCOL in the past
after 911.

13
 Automation
Touchless acrossTravelthe entire sector will
become the new
The most immediate andnorm.
perhaps most visible change will be
Biometrics are already
a shift to touchless travel afrom
widely accepted
airport curbsidesolution
to hotel for
Two Key Areas of identity
check-in.verification, and their use will become more
widespread as physical
Even with strict fingerprint
cleaning protocols and hand
in place, scanners
exchanging
Transformation in are phased out. More
travel documents andtouchless options will
touching surfaces comecheck-
through into
which play including
in, security, contactless
border control,fingerprint,
and boardingas well as iris
still represent
DIGITAL and face recognition.
a significant risk of infection for both travelers and staff.
TECHNOLOGIES
will shape the
Future of
Travel.
Will travel ever be the same?
• 4 hours prior to departure at airport
• Longer check in time in hotel for screening etc.
• Seating according to health protocol – 50% capacity and
physical distancing all the way
• Meals service might change
• Restaurants will arrange individual seating or small group
tables
• Maximum group size as per half bus capacity
17
Travel Indonesia, Noodle and pork addict.
Wants to make a world a better tomorrow.
(joined July 12. 2018)