Electronic Document Preparation and

Management Assignment 3
Name: Kali Lawrence 
Teacher’s Name: Mrs Robinson-Givans 
Candidate #:100367
Centre #: 100367
Territory: Jamaica
Contents of this Presentation
Here’s what you’ll find in this presentation:

1. Definition for Electronic Communication

2. The six (6) types of Electronic Communication
3. Definition of each of the Electronic Communication.
4. The four (4) factors to be considered in selecting Communication Media.
5. Advantages and Disadvantages of Electronic Communication
6. Bibliography
 Table of Contents

01 02
Electronic Types of Electronic
Communication Communication
Slide: 4 Slides: 5-10

03 04
Factors to be Advantages and
considered in selecting disadvantages of electronic
communication media communication
Slides: 11-13 Slides: 14-15
 Electronic Communication
Electronic communication can be defined as, the communication which uses electronic
media to disseminate the information or message using technologies such as computers,
world wide web tools, facsimile (fax), short message service (SMS), teleconferencing,
video conferencing, electronic mail. It is enhanced through the sharing of data like images,
graphics, sound, pictures, maps, software (elprocus.com) .
 Types of Electronic
Communication
The Internet has facilitated new ways to communicate using myriad tools for electronic communication. Nowadays
,organizations interact differently with their various stakeholders- board members, employees, customers and suppliers-
depending on the nature of the message, the goals, and the strengths of the available tools, such as telephone, e-mail, fax,
voice mail and text messages. One of the significant advantages of electronic communication is that it allows you
combine numerous types of media- text, graphics, sound and video- into a single message (Campbell & Bogle-Graham,
2018).

The following types of electronic communication are:

World wide web tools

Facsimile (fax)
Short message service (SMS)
Teleconferencing
Videoconferencing
Electronic mail
World Wide Web (www)

An information system on the internet which allows documents to be connected to other documents by
hypertext links, enabling the user to search for information by moving from one document to another.
 Facsimile (fax)
A document sent over a telephone line or via an Internet fax service. a system of transmitting and
reproducing graphic matter (such as printing or still pictures) by means of signals sent over telephone
lines.
 Teleconferencing

A teleconference or teleseminar is the live exchange and mass articulation of information among
groups of individuals and machines remote from one another but linked by a telecommunications
system.
 Videoconferencing
A meeting, facilitated, by a set of interactive telecommunication technologies, which allows two or
more locations to simultaneously interact via two-way video and audio transmissions. Video
conferencing is live, provides visual connection and facilitated by internet connections.
 Electronic Mail
Electronic mail ( E-Mail) is a popular methodology that facilitates digital messages transmitted
electronically by technological devices such as computers ,phones and tablets to name a few. It can
facilitate several recipients and transmit document files electronically.
 Selection of Communication Media
In selecting which communication media to use to deliver a message , the following factors must be
considered.
Degree of Urgency

• How quickly must the document be delivered?

• Is the recipient expecting it right away?

Genre
• What is the format of the material to be presented , i.e. is the information in an oral format, in an audible
format such as a recording, in a written format, or in a visual format including graphics?
Selection of Communication Media Cont’d
Level of confidentiality

• How sensitive is the information being transmitted?

• Has the recipient requested that the information be kept confidential?
• Will the disclosure of all or part of the information diminish the value of the information being
transmitted?

Location/time zone

• What is the local time at the location of the sender?

• What is the local time at the destination of the recipient ?
• Is the recipient likely to still be in the office or even awake ?
Selection of Communication Media Cont’d
Efficiency

• Get a document in the format required by a particular medium:

Initiate the connection required
Transmit the document?

Effectiveness

• Will the selected method allow for the transmission to be done within the time (urgency)
 Advantages of Electronic Communication
•  Speedy transmission:  It requires only a few seconds to communicate through electronic media
because it supports quick transmission.

• Wide coverage: World has become a global village and communication around the globe requires a
second only.

•  Low cost: Electronic communication saves time and money. For example, Text SMS is cheaper than
the traditional letter.

• Exchange of feedback: Electronic communication allows the instant exchange of feedback. So

communication becomes perfect using electronic media.

• Managing global operation: Due to the advancement of electronic media, business managers can

easily control operation across the globe. Video or teleconferencing e-mail and mobile
communication are helping managers in this regard.
 Disadvantages of Electronic Communication
• The volume of data: The volume of telecommunication information is increasing at such a fast rate
that business people are unable to absorb it within the relevant time limit.

• The cost of development: Electronic communication requires huge investment for infrastructural

development. Frequent change in technology also demands further investment.

• Legal status: Data or information, if faxed, may be distorted and will cause zero value in the eye of
law.

• Undelivered data: Data may not be retrieved due to system error or fault with the technology. Hence
required service will be delayed 

• Dependency: Technology is changing every day and therefore poor countries face the problem as they
cannot afford the new or advanced technology. Therefore poor countries need to be dependent towards
developed countries for sharing global network.
Bibliography
This assignment was made possible due to the information from:
Campbell, H &Bogle-Graham,O(2018).The Electronic Document Preparation and
Management for CSEC

Retrieved September 23,2021 from :What

is an Electronic Communication and Its Types (elprocus.com)