Professional Documents
Culture Documents
Sophie Merritt
Sophie Merritt
History of Burberry
Burberry is a luxury British fashion house
established in 1856 by Thomas Burberry. Not only
does it manufacture clothing, but also fragrances
and fashion accessories. Burberry’s distinctive
check pattern is one of the most widely copied
trademarks in the world.
In more recent times Burberry has been seen as very classic, chic and high-end. In
the 70s when the brand’s unfortunate link with football hooliganism began, their
name gained a negative connotation and their customers no longer wanted to be
associated with them. In 2006 when Chief Executive Rose Marie Bravo retired and
Angela Ahrendts took over the company, the check was placed back on the inside of
the garments and British celebrity endorsement helped gain a positive view once
again.
Burberry value:
• High quality
• Desirability
• Class
• Exclusivity
• Trust
• Charity
• Innocence
• Devotion
• Success
Brand Values
Brand Values
Brand Values:
‘The Foundation’
Brand Values:
‘The Foundation’
Brand Values:
‘The Foundation’
Product Life Cycle
The Product Life Cycle is based upon the biological life cycle and is made up of 4
steps: introduction, growth, maturity and decline. However, the product life cycle
of a brand such as Burberry is different – instead of Burberry’s products declining
completely and people losing interest, they constantly develop their garments to
keep a firm grip on their customers.
New lines are always added – different ranges for each season appear, and have
new celebrity endorsements each time. This is the development stage of the
product life cycle and is what helps maintain Burberry’s success. Not only this, but
classic brands like Burberry will always be around; there will always be a demand
for high-end fashion and that feeling of exclusivity. Customers will even fight to
purchase older stock in the sale, just to get that buzz of buying from a designer.
Even older Burberry items are sought after, which proves that the brand wont just
decline like an ordinary item on the market (i.e. smart phones).
Target Audience
Despite originally being designed for men,
Burberry has a female dominated target
audience; they would also have a high disposable
income. They are most likely to be around 26
years old and over, with a good career and no
children. However, the brand also have their
own childrenswear range which means that they
may appeal to some parents, although these will
probably be more successful business people and
those from wealthy backgrounds.
By opening stores in wealthy cities, especially those which are huge tourist
attractions, Burberry have the opportunity to make more profit and appeal to the
right audience. If there were stores in smaller, less wealthy cities, they would
probably not get as much custom, and the brand may also lose its sense of
exclusivity and expense. The distribution of stores is very much psychological, and
gives people all the right impressions of the brand.
Successes/Failures
In 2012 Burberry was the first brand to hit 10 million likes on Facebook, and still
remains the most liked brand on the social networking site. It has excelled in the
past 3 years, despite all its troubles at the turn of the century, after its association
with football hooliganism and chavs from 1970 onwards.
When the brand was strongly associated with the British casual cult, football
firms and violence, it saw a huge loss in profit and custom. In 2006 when new
CEO Angela Ahrendts stepped in, the company was rebranded entirely which kick
started its success story once more.
SWOT
Strengths: Weaknesses:
Opportunities: Threats: