BUSINESS

BUSINESS
MANAGEMENT
MANAGEMENT
By Business Management
[Tim Prodi Menejemen]

1
 GARIS
GARIS BESAR
BESAR CH
CH 11
• What is business organization?
• Business objectives
• Business activities
• Business Resources
• Business Functions
• Who is involved in Business Activity?

1–2
 Chapter
Chapter Outline
Outline
• Managerial Functions
Planning
Organizing
Leading
Controlling

1–3
 Chapter
Chapter Outline
Outline (cont’d)
(cont’d)
• Challenges for Management in a Global Environment
Building a Competitive Advantage
Maintaining Ethical Standards
Managing a Diverse Workforce
Utilizing New Information Technology and E-
commerce

1–4
 Apa
Apa itu
itu Organi
Organissaasisi??
• Sekelompok orang yang bekerjasama secara
terstruktur dan terkoordinasi untuk mencapai
tujuan organisasi.
Organisasi nirlaba /Not for profit organization
Organisasi yang bertujuan mencapai profit/Profit
organization..... Bisnis/Business

5
People
People involved
involved in
in business
business activity
activity

Owners

Managers Employees

Consumers

1–6
 Jenis-jenis
Jenis-jenis usaha
usaha
1. Manufacturing
2. Usaha dagang
3. Usaha jasa

© Copyright McGraw-Hill. All rights reserved. 1–7

Organizations
Organizationsas
asopen
opensystems
systemsinteract
interactwith
withtheir
theirenvironment
environment

Politics, economy, social, technology,

environment, legal
Building
Building Blocks
Blocks of
of Competitive
Competitive Advantage
Advantage

1–9
Organizational
Organizational Performance:prestasi
Performance:prestasi organisasi
organisasi
Productivity
Productivityand
andthe
thedimensions
dimensionsof
oforganizational
organizationalperformance
performance
 What
What Is
Is Management?
Management?
• Management
The planning, organizing, leading, and controlling
of human and other resources to achieve
organizational goals effectively and efficiently.
• Managers
The people responsible for supervising the use of
an organization’s resources to meet its goals.
• Resources are organizational assets
People Skills Knowledge Information
Raw materials Machinery Financial capital

1–12
 What
What Is
Is Management?
Management?

• Merupakan proses POLC untuk

mencapai tujuan organisasi
melalui orang dan sumberdaya
lainnya dengan efisien

• Merupakan ilmu dan seni

(Science and art)

Tugas menejer : combining

resources optimally
• Managers
The people responsible for supervising the use of
an organization’s resources to meet its goals.

• Resources are organizational assets

People Skills Knowledge Information
Raw materials Machinery Financial capital

1–14
Management
Management in
in Organizations
Organizations

15
 Manage
Managerial
rial Functions
Functions
Planning

 menentukan tujuan organisasi yang akan dicapai dan cara

terbaik mencapai tujuan organisasi

Organizing

Menentukan bagaimana orang, aktivitas dan berbagai sumber daya

dibagi, dikelompokkan serta dikoordinasikan .

21 - 16
 Manage
Managerial
rial Functions
Functions
Leading

Mengarahkan, memotivasi orang/pegawai untuk

mencapai tujuan organisasi

21 - 17
 Manage
Managerial
rial Functions
Functions
Controlling
Merupakan fungsi memonitor, mengevaluasi kinerja serta
melakukan tindakan koreksi bila terjadi penyimpangan.

Tujuan dasar controlling adalah untu menilai kesuksessan

planning

21 - 18
Relative
Relative Amount
Amount of of Time
Time That
That Managers
Managers
Spend
Spend onon the
the Four
Four Managerial
Managerial Functions
Functions

1–19
 Business
Business Functions
Functions
• Marketing –
• Operations/production -
• Finance/accounting -.
• Human resources/personnel management -.
• Research and development
+Information system
Management
Management levels
levels in
in aa typical
typical business
business
and
and non-profit
non-profit organizations
organizations

1–21
 Hierarchy/
Hierarchy/Kinds
Kinds of
of Managers
Managers

Top Managers :
CEO, Direktur,Gubernur, walikota, dst

Middle Managers
• implement the strategic plan
• Fokus pada specific operations, products, customer groups
• Mmembuat dan bertanggung jawab atas detailed plans and
procedures untuk mengimplementasikan strategic plan
 Hierarchy/
Hierarchy/Kinds
Kinds of
of Managers
Managers

First-Line/ Supervisory Managers

• Sales supervisor, team leader, mandor
• Supervise and coordinate the activities
of operating employees.
Mgt
Mgt Skill
Skill Types
Types Needed
Needed by
by Managerial
Managerial Level
Level

1–24
 Technical
Technical Skills
Skills

• Kemampuan untuk
mengerti dan
menggunakan
berbagai teknik,
pengetahuan, alat
maupun mesin untuk
suatu pekerjaan yang
spesifik..
• first line managers.

21 - 25
 Human
Human Skills
Skills

• Merupakan interpersonal skills yang memungkinkan

sorang manager bekerja dengan efektif dengan dan
melalui orang.

CONCEPTUAL Skills
• Conceptual skills: kemampuan analisis serta
mendiagnosis situasi serta mampu membedakan
sebab dan akibat (jones,p.14)
Recent
Recent Changes
Changes in
in Managerial
Managerial Hierarchies
Hierarchies
• Why?
Global competition
Advances in IT

• Some results:
Restructuring
Empowerment & Self-managed teams

1–27
 IT
IT and
and Managerial
Managerial Roles
Roles and
and Skills
Skills
• Managerial Role
The set of specific tasks that a person is expected
to perform because of the position he or she holds
in the organization.
• by Mintzberg):
Interpersonal  Informational  Decisional

1–28
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