JOB DATA & JOB

DESCRIPTION

PRESENTED BY:-
SUGANDHA SHARMA
(GROUP 2-1)
 Job of Data Analyst

A data analyst is someone who scrutinises information using data

analysis tools. The meaningful results they pull from the raw data help
their employers or clients make important decisions by identifying
various facts and trends.
 Methods Adopted To Understand The Job
Data
To research the Job incumbent’s role and responsibilities, the following
methods could be adopted to best understand Job:
 Observation
▪ Observes the job holder at work and records what
he/ she does and how he/ she does and how much
time is needed for completion of a given task.
▪ Observation method may be used for analysing
repetitive, short cycle, unskilled and semi skilled
jobs.
 Interviews
▪ Interviews the job holder and his/her supervisor to
elicit information about the Job.
▪ Judgements about the information to be included
and its degree of importance.
▪ Interview effectiveness method depends on the
interviewer and on the ability of the job holder to
make meaningful responses.
 Questionnaires
• Questionnaires offer enough data on Jobs.
• Job holder fill in the given structured questionnaires which are approved by
their supervisors.
• Standard or prepared, questionnaires should contain the following basic
information:
✔ The Job title of the Job holder
✔ The Job title of the job holder’s manager or supervisor
✔ Job titles and numbers of the staff reporting to the Job holder
• Questions can cover such aspects of the Job as:
✔ The amount of supervision received and the degree of discretion allowed in making
decisions
✔ The typical problems to be solved and the amount of guidance available while solving
the problems
✔ The relative difficulty of the tasks to be performed
 Checklists
• The response sheet contains fewer subjective judgements and
tends to be either yes or no variety.
• Checklist is prepared, to prepare the checklist it includes about
the relevant information about the job.
• Such information can be obtained by asking supervisors,
industrial engineers and others familiar with the work.
 Technical conference method

• Extensive knowledge of supervisors about a

job are used
• In this experts detail about the Job are
obtained.
 Diary method
• In this detail record of the activities for each day will be recorded
• This help to eliminate the errors caused by memory lapses the job
holder makes while answering questionnaires and checklists
 Job Description
A Job description is an internal document that specifies the
Job requirement, Job duties, job responsibilities and skills
requires to perform.

Job description containing following items such as:

• Job title
• Location
• Job Summary
• Duties
• Machine ,tools and equipment
• Hazards
• Working Conditions
 Job Description Of Service Manager
Location: Chandigarh
Job Type: Full time employee
Experience: Mid-Senior level[3to 5 years]
Education level: Bachelor’s Degree
Industries : Mobile, Information Technology and Services, Computer software
Job Description: Spring Wireless is looking for a Service Manager professionals to represent us in front of our customers for all matters
related our end to end mobile solutions and services during their operational lifecycle. A highly self motivated, customer services
enthusiast fluent in SLAs management and their concepts and without outstanding communication skills is the desired profile.
Main Duties and Responsibilities
• Manage end to end mobile solutions operation lifecycle
• Lead and motivate our services teams towards the best performance for our customer operations
• Represent our face to the customer in charge of the main communication flows with the customer
• Monitor the service level being provided to the customer, being ready to influence the daily operation so necessary results are achieved.
• Monitor and Control the financial events associated with the overall operation
• Identify new business opportunities to our company leveraging our long term strategy with our customers

Experience
• 3 to 5 years of experience working with large customer accounts as a service manager or related function, specifically supporting deployment operations
• Experience in Customer relationship management and services level management
• Good level of experience handling incident, problem, change and release management processes for software application