This report outlines the best and worst aspects of a club based on member feedback, and provides recommendations. It discusses that most members enjoy the pool and childcare. However, the cafe has poor food and service, and the gym lacks maintenance and staffing. To improve the club, the report recommends enhancing the cafe menu/service and increasing gym maintenance/staffing.
This report outlines the best and worst aspects of a club based on member feedback, and provides recommendations. It discusses that most members enjoy the pool and childcare. However, the cafe has poor food and service, and the gym lacks maintenance and staffing. To improve the club, the report recommends enhancing the cafe menu/service and increasing gym maintenance/staffing.
This report outlines the best and worst aspects of a club based on member feedback, and provides recommendations. It discusses that most members enjoy the pool and childcare. However, the cafe has poor food and service, and the gym lacks maintenance and staffing. To improve the club, the report recommends enhancing the cafe menu/service and increasing gym maintenance/staffing.
• A report is usually written for a superior (e.g. a
teacher) or a peer group (e.g. members of an English club). Candidates are expected to give some factual information and make suggestions or recommendations. A report should be clearly organized and include headings. Task Plan • Title and introduction • First topic point (The good aspects of the club) • Second topic point (The bad aspects of the club) • Your suggestions/recommendations (Your suggestions for new facilities) Introduction The purpose of this report is to outline the best and worst parts of our club, which I gathered speaking to other members, as well as to recommend improvements to the facilities. The best aspects of the club Most members seem to enjoy the swimming pool with it’s daily water exercise classes and the opportunity to swim in 50-metre lanes. It also appears that offering a child care programme is appreciated by the majority of our members since many of them have families, but still would like to use the facilities of the club. The worst aspects of the club According to most of the members I have spoken to, the café does not meet their expectations with below-average food and slow service. Another problem is the state of the gymnasium which, in general, is avoided by many because of broken equipment and a lack of staff during peak times. Suggestions to improve the club’s facilities
Based on the findings of this report the best
solutions seem to be to improve the quality of the menu and the service at the café as well as the maintenance schedule and number of staff at the gymnasium. If it is decided to follow my recommendations, I am sure that the experience for our members can be improved even more. Hints: • Use headings and/or a title. • State the aim of the report and where you got/collected the information. • Keep in mind the person who will read your report. • Underline the content points which will serve as headings. • Be specific. • Make up factual information. Hints • Use a formal style: no contractions, no colloquial language, no direct questions, no informal punctuations. • Use generalizing functions, don’t write from your personal perspective. • Don’t use a lot of adjectives or dramatic language. A report gives factual information. • You can use numbering or bullet points to highlight the main points. Hints • Balance the content points equally and fairly. • Express opinions impersonally. • Give recommendations. Sum up the report’s possible recommendations and suggest the best one(s). Useful language Introduction
• This report is intended to
show/discuss/outline… • The aim/purpose of this report is to.. • In this report I will… • As requested I have written a report… Listing ideas • I would suggest the following… • …might like to consider the following… • The following are highly recommended… • They gave /suggested the following reasons… • They made the following points… • Apart from this… • In addition to that… Reporting findings • Many of those interviewed stated that.. • Others pointed out that… • Several people thought that… • Whilst…/whereas… • Another option that was mentioned was… • Others expressed a preference for… • It appears that the majority of… • The only problem is that… • Most …(students) seem to…/the majority of…. • Not surprisingly… • According to… Generalize your arguments • In general… • Generally speaking… • Most members seem to… • It appears that… • Use passive voice (be+past participle) • It is highly likely that… • Overall… • On the whole… Conclusion • Both/all the ideas seemed interesting but… • Taking all the points into consideration… • On balance then, I feel that…. • Without a doubt the first option was… • All things considered… • Clearly,… • Overall,… • On the whole,… • In conclusion,.. • To sum up,../In summery,.. Recommendations • We have no hesitation in recommending.. • Based on the findings of this report I recommend/suggest…+ing • The best ideas/solutions seem to be… • It would be highly advisable to.. • If it is decided to follow my recommendations…/If my recommendations are followed.. • I would strongly/highly recommend… • The best solution/ideas would seem to be…