RIGHTS

Nidhish Sahni 10-A

I am highly thankful to my Social Science
teacher PRITI SHALINI who gave me the
golden opportunity to do this wonderful
project on the Topic “CONSUMER RIGHTS “
from where I learnt a lot . Secondly I am also
thankful to my Parents who helped me a lot
in finishing this project.
 Introduction
 The consumer movement
 Consumer r i g h t w i t h e x a m p l e
 Rol e o f c o nsumer f or ums
a nd consumer c o u r t s
 Conclusion
 bibliography
 Consumer Awareness is an act
of making sure the buyer
is oraware ofconsumer
information about
projects goods , servicesand
, rights .
consumer Consumerso that buyer
awareness is important
can take the right decision and right
choice.
The Consumer Movement arouse out of dissatisfaction of
consumers as many the unfair practices were being indulged in by the
sellers . There was no legal system available to consumers to protect
them from exploitation in the marketplace . The Consumer
Movement is an effort to promote consumer protection through an
organized social movement which is in many places led by
consumer organizations . In , INDIA the consumer movement as a
“SOCIAL FORCE” originated with necessity of protecting and
promoting the interests of consumers against unethical and unfair
trade practices . Rampant food shortages , hoarding , black
marketing , adulteration of food and edible oil gave birth to the
CONSUMER MOVEMENT in an organized form in the 1960s.
The Consumer Right is “The right to have information about
the qua lity , potency , quantity , purity , price , and standard of
goods or services “. While using many goods and services , we as
consumers , have the right to be protected against the
marketing of goods and delivery of services that are hazardous
to life and property . For Example….. Reji’s suffering shows how
a hospital , due to negligence by the doctors and staff in giving
anaesthesia , crippled a student for life.
 CONS UMER FORUMS : The Consumer Forums guide consumers on
how to file cases in Consumer Courts . On many occasions , they also
represent individual consumers in the consumer courts . These
voluntary organisations also receive financial support from the
government for creating awareness among the people.
 CONSUMER COURT : Consumer Court is a special purpose court in
INDIA that deals with cases regarding consumer disputes , conf licts
and grievances . They are judiciary hearings set up by the government
to protect the consumer rights . Its main function is to maintain the fair
practices and contracts by sellers . Consumer can file a case against a
seller if they are cheated or exploited by sellers.
I can conclude that very consumers are fully aware of the
rights and consumer protection act . Hence it is
necessary to educate them their rights as a consumer to
make them vigilant , rational and aware buyers . The
Government has been fruitful in providing protection to
the consumer in the real sense of the term and served the
purpose of the act.
 www.jagograhakjago.com
 https://ask.learncbse.in
 https://en.m.wikipedia.org
 https://brainly.in
 https://consumeraffairs.nic.in
From – Nidhish Sahni 10 -A