O R G A N I Z AT I O N A L B E H AV I O R

F I N A L P R E S E N TAT IO N

Group Members

Zeeshan Umar (08-0160)

Asad Aziz (08-0222)

Zohaib Javed (08-0230)

ORGANIZATIONS CHOSEN

Ufone (Matrix)

Ittehad Steel (bureaucratic)

Chaudhry Medical Store (Simple)

 UFONE

It is one of the six big network companies in Pakistan

It is brand name of PTML

 UFONE

Top level managers

President and CEO (Mr.Abdul Aziz)

Chief Financial Officer (Mr.Nadeem Khan)

Chief Officer (Mr.Naveed Khalid)

Chief Technical Officer (Mr.Jaffar Khalid)

 UFONE

Chief Informational Officer (Mr.Faisal Khaliq)

Chief of Sales & Distribution

General Manager of Marketing

General Manager of PMO

 UFONE

Hierarchy
CE
O
Vice
President
GM
 UFONE
On the top CEO is Present. This is reported by Seven Vice-Presidents.

Marketing
Sales & distribution
Technical
Finance
Government Affairs
Costumer Service
Advertisement
 UFONE

Two General Managers Report to every Vice-president.

One of which is reported by four General

Regional Managers.
 UFONE

Having different departments u fone uses a Matrix structure

There are different departments which work on product bases
For example the advertisement department work on the product that
is youth package and works on the life plus package as well.
Similarly the same advertisement team works on Prepaid adds as
well as post paid adds.
Two general managers report directly to every vice presidents
 UFONE

Decision making

It depends on the nature of the policies.

The manager has the full control on the area under his authority.

He has the authority to make policies in his own area.

 Policies can vary from place to place. Police can be made and
changed anytime
 UFONE

Pros
Like for different packages the same technical support can be used.
Due to the sharing of key people that is of technical support for
example cost estimation can be reduced.
This also provides better balance between time, cost and performance
Authority and responsibility are shared between teams.
 UFONE

CONS

There are many managers and many people report to them so

there is a struggle of power .
There can be role conflict and role ambiguity
 ITTEHAD STEEL

It is a steel mill located in Islamabad and produces various steel

products.
It is a bureaucratic organization with simple hierarchy.

It is highly centralized organization.

 ITTEHAD STEEL

Organization Structure
• It’s a centralized, vertical/horizontal organization where top
managers are responsible for any major decision.
• It’s a bureaucratic organizations with fix rules and regulations.
• Chain of command
• Work specialization
• Functional departments
 Owner /
Director

Office Mill
Reg.
Manager

Manager Manager

Asst.
Asst. Manager
Advisors
Manager
Team
Coordinator

Clerks /
Labors
Receptionist

Ittehad Steel Mill Rank Hierarchy

Organization Planning, Goals and Objective Setting
• All planning is aimed at employee stress reduction and
customer satisfaction.
• Complete satisfaction of the customer by supplying
product conforming to all stated requirements.
• Mills test certificate
• Dispatch documentation
• Computerized invoices and weighing certificates
• Maintaining friendly environment
 ITTEHAD STEEL

All the decisions are taken by the company head or the regional
manager.
As there is high level of centralization so the structure of
organization is bureaucratic
 C H A U D H RY M E D I C A L S TO R E

The organization has a simple structure

There is one owner and all the employees report to the

entrepreneur/owner.
All the key decision making is done by the entrepreneur/owner.

There are three employees who provide customers with the

medicine they want.
C H A U D H RY M E D I C A L S TO R E

Employee Employee
 C H A U D H RY M E D I C A L S TO R E

Number of employees vary from 3 - 5.

The structure the organization uses is perfect for the organization as

the size of the organization is small.
Low formalization
High centralization

Low departmentalization
Wide span of control
 C H A U D H RY M E D I C A L S TO R E

Pros and Cons

Simple
 Fast, Flexible
 Inexpensive to maintain and Accountability is clear.
Only the owner makes the decisions so if he makes wrong decision the whole
organization can be affected.
Restricts the organization to a small size as if no of employees increase the
complexity can increase.
 THANK YOU

Any questions ???