JW Marriott Mussoorie

walnut grove resort & spa

.
HOTEL PROFILE
 JW MARRIOTT MUSSOORIE WALNUT GROVE RESORT AND SPA
 VILLAGE – SIYA, KEMPTY FALL ROAD, MUSSOORIE, UTTRAKHAND 248179, INDIA
 MAKE YOUR WAY THROUGH THE MISTY CLOUDS OF THE HIMALAYA TO JW MARRIOTT MUSSOORIE
WALNUT GROVE RESORT AND SPA
 NESTLED AMONGST GLITTERING VALLEYS, TOWERING OAKS AND BEAUTIFUL WALKING TRAILS THE
TRUE-TO-NATURAL ELEMENTS SERVE AS THE INSPIRATION TO BRING THIS MAGNIFICENT RESORT TO LIFE
 BEING ONE OF THE LEADING LUXURY RESORTS OF THE COUNTRY, OUR RESORT IS COMPRISED OF 115
STATE-OF-THE ART
 ACCOMMODATIONS WITH SCENIC VIEWS OF THE VALLYS . OUR RESORT IS THE EPITOME OF
SOPHISTICAITON AND A HIGHTENED SENSE OF COMFORT THAT REDEFINES LUXURY.
 WE ORCHESTRATE AN EXPERIENCE WHERE NO DETAIL IS EVER TOO SMALL TO ESCAPE NOTICE, AND
WHERE WARM HOSPITALITY IS ENHANCED BY THE SUBTLE NUANCES.
 ACCOMMODATION
DELUEX
ROOM Deluxe room with valley view
 RATE – 24000  Rate – 30000
 AREA- 410sqft  Number of rooms – 64
 Number of rooms – 41  Area – 410 sqft
 This room is non smoking
 Air conditioned
 Mini bar
 Air conditioned
 Balconie – 1
 Mini bar  Note – it is same room like deluxe room but
 Balconie-1 the difference is that this room have the
view of valley
.
Studio suit
 Rate – 45000
 Area – 600 sqft
 Number of rooms – 8
 Air conditioned
 Iron & ironing board
 Coffee maker and tea service
 And many more facilities
Executive suit
 Rate – 60000
 Area – 820 sqft
 Number of rooms – 2
 Tv’s – 2
 Living sitting area
 Bathrooms – 2
 Jacuzzi in bathroom
 Living room is seperated
 Restaurants
jw cafe
 JW CAFÉ IS THE MULTI CUSINE RESTAURANT OF THE
HOTEL THAT CATERS TO GUEST FOR REGULAR BREAK
FAST, LUNCH, DINNER.
 EXTENSIVE SPREAD OF BUFFET MEALS AS WELL AS A-
LA-CARTE MENU ORDER WERE AVAILABLE .
 TABLES ARE AVAILABLE INDOOR AS WELL AS IN AN
ALFRESSCO FROM WHERE ONE CAN WATCH MOUNTAIN
RANGE
 THIS CAFÉ HAS TOTAL 115 NUMBER OF COVERS WHICH
CAN ALSO EXPAND TO 150 COVERS
 IT IS OPERATIONAL FROM MORNING 7:00 AM TO 23:00 PM
NIGHT
TROUT HOUSE GRILL
& BAR
 TROUT HOUSE GRILL & BAR IS AN INDIAN SPECIALITY
RESTAURANT
 IT IS NAMED AFTER TROUT FISH WHICH IS FOUND IN
YAMUNA RIVER
 AS IT IS NAMED AFTER TROUT FISH THE SPECIAL FOOD IS
ALSO THE SAME TROUT FISH
 IT HAS TABLE AVAILABLE BOTH INSIDE AND OUTSIDE WITH
THE FANTASTIC VIEW OF MOUNTAIN RANGES
 IT IS OPERATIONAL FROM 17:00 TO 23:00 PM
 IT SERVES A-LA-CARTE , LIVE MUSIC ON WEEKENDS.
WESTERIA
DECK
 WESTERIA DECK IS A ITALIAN SPECIALITY RESTAURANT
 IT IS NAMED AFTER A FAMOUS PLANT KNOWN AS
WESTERIA
 IT SERVES MEDITERRANEAN SPECIALITY FOOD AND ONE OF
THE POPULAR RESTAURANT OF THE HOTEL FOR LUNCH
 IT SERVES A-LA-CARTE MENU
 THE SPECIALITY OF THE RESTAURANT IS WOOD FIRE PIZZA
 IT IS OPERATIONAL FROM 12:00 NOON TO 6 PM EVENING
 IT IS LOCATED OUTSIDE IN LAWN
 TEPPAN
 TEPPAN IS A ASIAN SPECIALITY RESTAURANT OF
THE HOTEL
 IT SERVES A-LA-CARTE MENU
 IT IS FAMOUS FOR IT’S LIVE KITCHEN
 IT IS LOCATED ON THE TOP FLOOR OF THE HOTEL
 THE SPECIALITY OF THE RESTAURANT IS
TEPPANYAKI FOOD
 IT IS OPERATIONAL FROM 07:00 AM TO 23:00 PM
HOTEL SPECIALITY
THERE ARE MANY ACTIVITY WHICH OUR HOTEL CONDUCT FOR GUEST
SUCH AS :-
1 - TRACKING
2 – STREAM BREAKFAST
3 – KACHADI
4 – BIRD CENTURY TRAVEL
THERE ARE FEW AREA FOR KIDS AND ALSO FOR ADULTS WHICH WERE
KNOWN AS
1- THE DEN
2 – FITNESS CENTRE AND SPA
.
THE DEN
 RECREATIONAL AREA – 12000 SQFT
 SHOWCASE = TWO LANE BOWLING
ALLEY, VIDEO GAMES, KIDS
PLAYAREA, KIDS LIBRARY, BUNKER
ROOM WITH TWO BEDS, BILLIARD
ROOM, POOL TABLE AND TT TABLE
FITNESS CENTRE AND SPA
 THE FITNESS CENTRE HAS ALL EQUIPMENTS
FOR ALL BODY WORKOUT AND ALSO HAS
STEAM AND SAUNA FACILITY TO RELAX THE
BODY AFTER WORKOUT
 CEDAR SPA BY L OCCITTANE HAS
REJUVENATING CUSTOM TREATMENT AND
REPLENISHING BEUTY SERVICES THAT ARE
DESIGNED TO MAXIMIZE THE GUEST WELL-
BEING
LEARNING IN HOUSEKEEPING
 HOW TO REMOVE LINEN FROM ROOM
 HOW TO REMOVE GARBADGE
 HOW TO CLEAN BATHROOM
 HOW TO FOLD TOWELS
 HOW TO PUT SUPPLIES OF ROOM & WASHROOM
 HOW TO SET T.M.C MAKER
 HOW TO SET A BED
 HOW TO DO MAITRE FOLD
 HOW TO SET TROLLY
 HOW TO APPLY VARIOUS TYPES OF CHEMICAL
LEARNING IN FRONT OFFICE
 HOW TO OPERATE PROPERTY MANAGEMENT SYSTEM
 HOW TO HANDLE GUEST LUGGAGE
 HOW TO WELCOME A GUEST IN HOTEL
 HOW TO ATTEND CALLS IN AYS OF IN HOUSE GUEST AS WELL AS
OUTSIDE ONE.
 MAKING OF KEY CARD OF ROOM
 HOW TO PUNCH ORDER OF IRD IN MICROS
 HOW TO FILL A N D
 HOW TO HANDLE LLR ROOM
 HOW TO ASSCOTE GUEST
LEARNING IN KITCHEN.
 RECEVING OF STORES, FOOD AND VEGETABLES.
 BUFFET SETUP OF CONFECTIONER ITEMS
 HOW TO MAKE SWEETS LIKE:-
 RABBDI, RASGULA, GULABJAMUN, BARFFI, KESAR RABBDI, KESAR
PHIRNI, KESAR RICE KHEER, GAJAR HALWA, LOKI HALWA,
RASMALAI, KAJU KATLI.
 I USE TO HANDLE LIVE CHAAT COUNTER FROM 7:00 PM TO 11:30 PM
 I ALSO LEARN FEW ITEMS OF TANDOOR LIKE :- TANDOOR ROTI,
TANDOOR NAAN, LATCHA PRANTHA, GARLIC NAAN, CHEES NAAN,
TAWA ROTI, ETC
 I ALSO LEARNED FEW THING OF COUNTINENTAL KITCHEN LIKE:-
WHITE SAUCE PENNE PASTA, WHITE SAUCE SPAGHETTI PASTA,
WHITE SAUCE FUSLI PASTA, AND ALSO IN RED SAUCE, TORTILA ROLE
ETC.
LEARNING IN F&B SERVICE
 TABLE SETUP
 HOW TO DO CLEARANCE FROM TABLE
 HOW TO DO CRUMBING
 SETUP OF BUFFET AND HANDLING IT ALL THROUGH THE OPERATION
 ALLIGNMENT OF TABLE, CHAIR, GLASS, PLATES
 HOW TO INTERACT WITH GUEST AND TAKING ORDERS FROM GUEST
 HOW TO DO BOOK FOLD
 HOW TO SET BAR
 LEARNED TO MAKE FEW MOCKTAILS
CONCLUSION
 AS AN CONCLUSION I WOULD LIKE TO SHARE
MY EXPERIENCE
AT JW MARRIOTT MUSSOORIE WALNUT GROVE
RESORT AND SPA MY EXPERIENCE WAS
AMAZING AND FULL OF INFORMATION. THE
COOPREATIVE STAFF MADE IT EASY FOR ME TO
LEARN NEW THINGS. I WORKED IN THE 4 MAJOR
DEPARTMENT WITH UTMOST SINCERTY.
THANK YOU

BY :-DIKSHIT SHARMA