ORACLE HCM Access & Password

Reset
HCM ACCESS

 Go to Oracle Homepage:
https://login-erqf-saasfaprod1.fa.ocs.oraclecloud.com
/

 Use forget password option to resent the password.

 You will get new password link on personal Email ID.

 User ID will be your Artech Employee Code.

 Please make sure to check your SPAM folder as well.

Note: If you do not receive your Password reset mail, please

reach out to your HR SPOC.

You will also have access to Oracle HCM Cloud via your mobile
devices by using the same URL above. You will be able to
complete the below items on your mobile device.
ABSENCE MANAGEMENT- E S S
ABSENCE MANAGEMENT

OBJECTIVE: Employee: Add Absence

Employee: View Existing Absences
Employee: View Absence Balances
Employee: View Absence Calendar

Employee can Add Absence using the following

steps:

1. On the home page, click on the “Me” tab

2. Click on “Time and Absences”

ADD ABSENCE

Objective: The purpose of this document is to

describe how an Employee can apply an absence

3. OTL & Absence Landing page will be displayed wherein various blocks
will be available:
 Current Time Card
 Existing Time Card
 Request Time Change
 Add Absence
 Absence Balance
 Existing Absences
 Calendar

Click on ‘Add Absence’ to apply an Absence

ADD ABSENCE
4 .Click the Drop Down of Absence Type and employee will be able to
see the absence to which He/She is eligible for.

5. This section where Start Date and End Date of the absence need
to be populated.

6. Click Submit
VIEW EXISTING ABSENCE

Objective: The purpose of this document is to

describe how to view one’s existing Absences
through Employee Self Service

Employee can View Absence using the following

steps:

1. Login to Oracle Cloud HCM

2. On the home page, click on the “Me” tab

3. Click on “Time and Absences”

VIEW EXISTING ABSENCE

4 . Click the Existing Absence and employee will be

able to see the absence to which He/She has applied
to with their status.

5. This section Displays Existing absence along with their

status
VIEW ABSENCE BALANCES

Objective: The purpose of this document is to

describe how to view one’s own accrual Absence
Plan Balances through Employee Self Service.

1 . Click ‘Absence Balance’.

2. View the balances for all accrual plans as of today

(current date) at a glance in this screen.

3. To view a breakdown of a plan balance, and/or to view a

plan balance as of a past/future date, click on the absence
plan name
VIEW ABSENCE BALANCES

Objective: The purpose of this document is to

describe how to view one’s own accrual Absence
Plan Balances through Employee Self Service.

4 . To view the absence plan balance as of a past/future

date, enter the ‘Balance As-of Date’ accordingly. View the
breakdown in the ‘Summary’ and ‘Detail’ segments

2. View the balances for all accrual plans as of today

(current date) at a glance in this screen.

3. To view a breakdown of a plan balance, and/or to view a

plan balance as of a past/future date, click on the absence
plan name
VIEW ABSENCE CALENDAR

Objective: The purpose of this document is to

describe how to view one’s own Absence Calendar
through Employee Self Service

Employee can View Existing Absence using the following steps:

1. Login to Oracle Cloud HCM
2. On the home page, click on the “Me” tab
3. Click on “Time and Absences”
4. Click Calendar
VIEW ABSENCE CALENDAR

5. View the absence calendar. Switch between a day view,

week view and month view with the respective buttons and

6. Use the arrows to navigate between consecutive periods

HR HELPDESK SERVICE REQUEST- E S S
HRHD SERVICE REQUEST CREATION

Objective: The purpose of this document is to describe how an

employee can raise an SR

1. Employee logins and clicks on Help Desk> HR Service Requests

Tab for the purpose of Service Request Creation.
HRHD SERVICE REQUEST CREATION

2. Employee lands on this screen which is referred to as the

Service Request Landing page where they can see all the Service
requests raised in past.

They will be able to see below fields on Landing page:

• Reference Number(SR Number)
• Title
• Category Name
• Employee name
• Assigned To
• Channel Type
• Last Updated date
• Status

Click on Create Service Request Button to create new SR.

HRHD SERVICE REQUEST CREATION

3. After Clicking on Create Button, you will be landed on this

page which is referred to as Service Request Creation Page.

You will be able to see below fields at the time-of-Service

request Creation.
HRHD SERVICE REQUEST CREATION

4. You will be able to choose from below list of Parent and

Child categories.

To select child category, expand the parent category and

choose respective child category.

5. Click on Save and continue and verify the details before

submitting the SR. Once verified click on Save and close.
HRHD SERVICE REQUEST CREATION

6. Once the SR is created, the employee receives a Bell and

Email notification which has details of the SR which is
created.
HRHD SERVICE REQUEST CREATION

7. Employee Will receive an email once the response is sent by Help desk
agent.

8. Once the SR is resolved, Employee will receive a bell and email

notification. Also, they will be able to see all messages, knowledge
articles that are attached to the SR.
HRHD SERVICE REQUEST CREATION

8. Once the SR is resolved, Employee will receive a bell and email

notification. Also, they will be able to see all messages, knowledge
articles that are attached to the SR.
HRHD SERVICE REQUEST CREATION

9. In case an employee is not satisfied, they have the option to reopen the
SR to a maximum of 2 times. The Help desk agent will receive notification
on the SR if it is reopened and can then provide the necessary solution as
deemed fit.

The Help desk agent

THANK YOU!!