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OTP Based Agreement Process Training Deck 20200401164743
OTP Based Agreement Process Training Deck 20200401164743
…going Paperless*
What is OTP based Agreement ?
• Customer’s ink signature on Application Form, LTS/Charge Slip gets digitized through OTP.
• That means 7 pages Print out and 6-7 customer signatures gets eliminated.
• Paperless processing with no print out of papers.
Benefits :
• No Application form print out. No LTS/ charge slip printout.
• Auto upload of documents in document library with digital signature.
• Holds due to Form Image not clear will reduce by 10-15%
How ?
For NTB customers, 2 OTPs will be functional
• 1st, at Customer page to take application consent
• 2nd, at Post DO stage – Print/Email DO section to take LTS/Agreement consent
For EMI card customers, 1 OTP will be functional
• At Post DO stage – Print/Email DO section to take Charge Slip consent
1st OTP to take Application consent
Applicable for NTB customers only
Note :
• No documents are generated at this stage
• This OTP is only for consent
Step 1 : Customer will get a message
with OTP and bitly link on registered
mobile number
Once suspended,
OTP based agreement cannot be re-initiated again.
The digitally created documents will be deleted on suspension of process.
However, customer mobile number validation remains.
Thank You