Ethics in Education Nair

Welcome To This Presentation
on
ETHICS IN
EDUCATION
Prof. V. N. M.NAIR
BENCHMARKING
SCHEME OF PRESENTATION
1. INTRODUCTION
2. WHAT IS ETHICS?
3. WHY ETHICS?
4. ETHICAL ISSUES IN EDUCATION
5. ETHICAL SOLUTIONS
6. CONCLUSION
7. QUESTIONS & ANSWERS SESSION
12/09/21 Ibra College of Technology, 2

Department of Business Studies
BENCHMARKING
CHANGE IS REQUIRED
• To Cherish Traditions, Old Buildings, Ancient

Cultures and Graceful Lifestyles is a worthy
thing….
but in the world of technology, to cling to

outmoded methods of teaching, learning and
training for teachers, students and institutions
respectively is a PRESCRIPTION TO SUICIDE
BENCHMARKING
• Many institutions of higher education have instituted policies
regarding ethics education. For example, the Faculty Handbook
of the Mays Business School at Texas A&M University includes
the following statement:
• “Therefore, faculty and staff have a responsibility for creating
an academic environment that promotes honest academic
inquiry and teaches students ethical behavior in the process.”

BENCHMARKING
BUSINESS EXCELLENCE MODEL
Vision
Mission
Objectives
Areas to be Addressed
Measurement Indicators
QUALITY INITIATIVES
ISO Benchmarking KM Quality Circles BSC

12/09/21 Six Sigma Suggestion
Ibra College ofSchemes
Technology,
5S 5
Kaizen Department of Business Studies Professional Circles
BENCHMARKING
OPERATIONAL DEFINITION
Comparing business
processes, not only A structured
Learn from others
performance measures technique
Benchmarking
Benchmarking isisaatechnique
techniqueofofidentifying,
identifying,understanding
understandingand
and
adapting
adapting superior practices from organizations locally and worldwide
superior practices from organizations locally and world widetoto
improve
improveperformance
performanceandandachieve
achievepriority
prioritybusiness
businessresults
results
External Improvement,
focus not evaluation

BENCHMARKING
STEPS IN BENCHMARKING
1. DECIDING WHAT TO BENCHMARK
2. UNDERSTANDING CURRENT PERFORMANCE
3. PLANNING
4. STUDYING OTHERS
5. LEARNING FROM THE DATA
6. USING THE FINDINGS

BENCHMARKING
STEPS IN BENCHMARKING
1. DECIDING WHAT TO BENCHMARK

• Start with ICT’s strategy for growth and
development . This is reflected in the Vision
and Mission statements of ICT
• Identify the Critical Success Factors of ICT

BENCHMARKING
Contd
• Now based on the Vision, Mission and
CSFs, a decision has to be taken as to what

is to be benchmarked
E.g.. Teaching Learning Process, Records

Management, Absenteeism etc.
• 12/09/21
Decide the Metrics( Measurement)
Ibra College of Technology, 9
BENCHMARKING
2.UNDERSTANDING CURRENT PERFORMANCE
• This is done to get a clear understanding

of “ How are we presently doing that
which has to be decided to undergo the
benchmarking process”

BENCHMARKING
3. PLANNING
• The following things need clarification here.
-Whom do we benchmark with?
-Determine the data collection method

• Benchmarking can be against a Process Competitor,
Industry, Product etc. Even secondary data can be
used to identify your benchmark partner.

BENCHMARKING
4. STUDYING OTHERS (Benchmarking Study)
• Once the benchmark partner is
identified, the study should aim at two
things
(a) To find the best-in- class practices
(b) The measurable results of the best-in-

class practices
BENCHMARKING
STUDYING OTHERS contd….
• The techniques used for conducting the
study are:
(i) Questionnaires
(ii) Site Visits
(iii) Focus Groups

BENCHMARKING
5.LEARNING FROM THE DATA:

• Here we analyze the data colleted from the
benchmark study. This will help us to compare
“ what we are doing” with “what they are doing”
• This comparison leads to the discovery of
Performance Gap

BENCHMARKING
LEARNING FROM THE DATA: contd…
• Next an analysis is made to know why the gap

is present. This will tell us what the best-in-
class organization is doing uniquely to
overcome this gap
• Now the learning organization tries to find the
impact of best-in- class practice if adopted and
the resultant improvement
BENCHMARKING
6. USING THE FINDINGS
• If analysis made in the previous step reveals a
negative gap in performance, steps must be
taken to close this gap.
• For closing the negative gap, information about
the best-in-class practices is used to come out
with goals, objectives and action plans that
when implemented will close the gap.
BENCHMARKING
ADVANTAGES OF BENCHMARKING
• Institution can become more competitive
• Better students’ satisfaction
• Helps in continuous improvement
• Enables to understand the best industry

practices
BENCHMARKING
ADVANTAGES contd…
• Helps in establishing effective goals
• Helps in brand building
• Benchmarking will help ICT to understand

ICT’s weaknesses vis-à-vis the colleges of
technology in Oman.

BENCHMARKING
SUCCESS FACTORS FOR BENCHMARKING
• Top Management Support and guidance.
• Aligning benchmarking with the vision and mission of

the organization .
• Thorough process mapping and documentation of one’s
own practices.
• Committed Benchmarking team with creative and
innovative thinking .

BENCHMARKING
SUCCESS FACTORS FOR BENCHMARKING contd..
• Integrating benchmarking with other
improvement initiatives in the
organization.
• Selection of right benchmarking partner.
• Willingness to learn and experiment .
• Flexible mindset to accept change and
findings

BENCHMARKING
BENCHMARKING PITFALLS
• Mission, Goals and Objectives unconnected

• Not relating to other improvement initiatives
• Lack of sponsorship.
• Unengaged process owner
• Disinterested clients
• Red tapism/ stifling regulations

BENCHMARKING
BENCHMARKING PITFALLS contd…
• Own process not documented
• Over emphasizing measures.
• Not accepting findings.
• Time and resources overlooked.
• Notion that we are unique.

BENCHMARKING
Quality issues of Technical Education
• Creating relevance of curriculum
• Management responsiveness
• Motivating Faculty
• Improving institutional academic climate
• Effective curriculum implementation strategies
• Attitudinal change for achieving excellence
• Linkage with industry and other institutions
• Self learning & self paced learning
• Students taking initiative in learning
• Effective evaluation system
BENCHMARKING
QUALITY ISSUES OF TECHNICAL EDUCATION
• How to make the curriculum relevant to the needs of
society & industry.
• How could the management become responsive to the
qualitative improvement?
• How to motivate faculty to play their multiple roles more
effectively?
• How to improve the academic climate of the institute?
• How to design curriculum monitoring & implementation
strategies to develop in students the employable skills?
• How to establish strong linkage with the employer
organizations and network with organizations having
similar interest?

BENCHMARKING
QUALITY ISSUES OF TECHNICAL EDUCATION CONTD…
• How to create an attitudinal change in the system to
work for efficiency,
• productively, and excellence?
• How to provide self paling self-learning facilities to
students and yet make them
• successful?
• How can the student’s evaluation system be made more
objective, reliable and
• valid?
• How to inspire students and teachers to take more
initiative in using better
• Teaching -learning practices learning and develop
innovativeness and creativity?

BENCHMARKING
QUALITY ISSUES OF TECHNICAL EDUCATION CONTD…
• Creating relevance of curriculum
• Management responsiveness
• Motivating the faculty
• Improving institutional academic climate
• Effective curriculum implementation strategies
• Attitudinal change for achieving excellence
• Linkage with industry and other institutions
• Self learning & self paced learning
• Students taking initiative in learning
• Effective evaluation system
BENCHMARKING
AGENDA
• TO IDENTIFY THE INDUSTRY EXPECTATIONS OF THE SKILL SETS
REQUIRED OF THE STUDENTS IN GENERAL, SO AS TO MAKE
THEM MORE COMPETENT AND EMPLOYABLE.
• TO IDENTIFY THE AREAS OF TOTAL QUALITY MANAGEMENT IN

TECHNICAL EDUCATION
•
TO IDENTIFY THE CHANGES REQUIRED OF TEACHERS OF THE
TECHNICAL INSTITUTIONS

BENCHMARKING
A PARADIGM SHIFT IN TEACHER’S ROLE
TRADITIONAL MODERN
FOCUS ON TEACHER FOCUS ON LEARNER
EMPLOYEE PERFORMER
INVENTION APPLICATION
INDIVIDUAL TEAMS
FUNCTIONS PROCESSES
CONTROL EMPOWERMENT
LOCAL GLOBAL
SUPERVISOR COACH
LOYALTY TO ORGANIZATION LOYALTY TO PROFESSION

BENCHMARKING
A PARADIGM SHIFT IN TEACHER’S ROLE
TRADITIONAL MODERN
EVALUATION VALUE ADDITION
RESPONSIBILITY ACCOUNTABILITY
DIRECTION FACILITATION
EMPLOYMENT EMPLOYABILITY
COMPETITION COLLABORATION
LECTURE ACTIVITY
BOOKS MULTIPLE MEDIA
RIGIDITY FLEXIBILITY
SINCERITY CAPABILITY

BENCHMARKING
SOLUTIONS USING TQM/BENCHMARKING PRINCIPLES
1. CREATING RELEVANCE OF CURRICULUM
• Identify hard and soft skill requirements for
employment;
• Identify generic skills and specific skills;
develop standards for each of the objectives
for all the subjects of study. Also develop
standards for practical skills.

BENCHMARKING
2. MANAGEMENT RESPONSIVENESS
• Proactive approach
• Long term planning
• Creation of Internal Motivation

BENCHMARKING
3. MOTIVATING THE FACULTY
• Recruitment of good faculty and their
induction, development, appraisal and
reward for retention.
• If the faculty is motivated, lot of enthusiasm
will be seen in the campus for innovation,
development, good teaching- learning
practices and that of research.

BENCHMARKING
4. IMPROVING INSTITUTIONAL ACADEMIC CLIMATE
• Good Teaching-learning practices, transparent
teacher evaluation and reward system,
encouragement for innovations and development
work, sponsored research work, and institutional and
individual consultancy work would change the total
academic climate of an institute for betterment.
• Computation facilities, laboratory and workshop
facilities, library facilities need to be extended
beyond the academic routine hours

BENCHMARKING
5. EFFECTIVE CURRICULUM IMPLEMENTATION STRATEGIES
• Institutions need to design and develop curriculum implementation strategies

such that responsibility and
initiative in learning is gradually shifted to students with
teachers playing the role of managing effective and efficient learning and creating
opportunities for self learning
and self pacing in learning.

• Faculty development programme be geared towards improvement of professional
skills, viz. effective teaching-learning methods and innovations; and improvement
of knowledge through subject related higher studies.

BENCHMARKING
6. ATTITUDINAL CHANGE FOR ACHIEVING EXCELLENCE
• Both teachers and students community needs
to realize the need for positive thinking, and
positive attitude.
• A successful career required Knowledge,
Skill and Attitude (KSA) and now this has
changed to Attitude, Knowledge and Skill
(ASK). All stake holders now realize that
one’s “Attitude decides his Altitude”

BENCHMARKING
7. LINKAGE WITH INDUSTRY AND OTHER INSTITUTIONS
• Marketing of product and services of ICT to
the society has to be planned and
implemented systematically.
• The responsibility of student’s placement in
industry has to be jointly taken up training
and placement cell the heads of departments
and the students.

BENCHMARKING
8. SELF LEARNING & SELF PACED LEARNING
• By proper design of the teaching learning
system, the students must be motivated to
learn by making their own efforts.
• Exploratory type teaching learning built
around open-ended problem solving activities
need to be practised.

BENCHMARKING
9. STUDENTS TAKING INITIATIVE IN LEARNING
• Orientation program at departmental level
explaining the structure of the programme
and positions of the subject in the whole
curriculum has to be explained to the
students.
• The relevance of study of the subjects and
their components have to the explained by
teacher and by using experts from industry.

BENCHMARKING
10. EFFECTIVE EVALUATION SYSTEM
• Student evaluation system must be valid,
reliable, and should be objectively designed.
• Emphasis should be on assessing the higher
order cognitive skills like ability to think and
apply, ability to analyze and synthesize, and
of solving problems.

BENCHMARKING
SKILLS REQUIRED FOR STUDENTS

BENCHMARKING
CONCLUSION
Quality improvement initiatives are a must in Ibra

College of Technology to prepare students for local
employment as well as employment in the global
market.
For this ICT has to raise its level to international

standards in all respects A holistic approach instead of
piecemeal approach is a must for this.

BENCHMARKING
CONCLUSION contd…..
TQM, Re-engineering and Benchmarking may be used to convert
the threat of getting marginalized in the realm of technical
education to an opportunity to achieve excellence.
“The difference between A good and poor learner is not the sheer quantity of what the
good learner learns, but rather the good learner’s ability to organize and use
information”

BENCHMARKING
CONCLUSION contd...
QUALITY
is an endless Journey and I take this opportunity to exhort all my colleagues to work as a team towards the
pursuit of perfection and transform ICT into
a Centre of Excellence and Pride of
SULTANATE of OMAN
Thank You
V. N. M. Nair

BENCHMARKING
REFERENCES
1. Nair V.N.M. “ The Problems and Prospects of Technical
Education” a paper presented in the National Seminar on The
Future of Technical Education in India held at Bangalore.
2. Dr. S.K. Bhattacharya “TQM Re-Engineering & Benchmarking for
Technical Education and Training” in Science Tech Entrepreneur,
Jan.2006.
3. Lecture notes and presentations used by Prof. V.N.M. Nair at
SBM Jain College of Engineering, Bangalore to teach 4th
semester MBA core paper , Strategic Management.
4. www.google.com, www.metacrawler.com

• In a recent Wall Street Journal
article, Psychology Professor Steven Davis
says that cheating by high school students
has increased from about 20 percent in the
1940’s to 75 percent today.
• “Students say cheating in high school is for
grades, cheating in college is for a career.”

BENCHMARKING
• ATTITUDES REQUIRED
* ENTHUSIASM
* ETHICS & INTEGRITY
* PROFESSIONALISM
* FRIENDLY & COLLABORATIVE
* COMMITMENT
* RESPONSIVE
* PROACTIVE

BENCHMARKING
• INDUSTRY AWARENESS SKILLS REQUIRED
*INDUSTRY TYPES
*INDUSTRY DYNAMICS
* SERVICES
*PRODUCTS
* VISION
*MISSION,
*STRATEGY,
*GOALS
* CULTURE

BENCHMARKING
• BUSINESS SKILLS REQUIRED
*Entrepreneurship * Profit & Loss Account

* Budgeting & Costing * Business plans
*Financial accounting

BENCHMARKING
• COMMUNICATION SKILLS
* ACTIVE LISTENING
* SPEED READING
* USE OF BODY LANGUAGE
* PRESENTATION
* COMMUNICATION STYLES
* COACHING/ MENTORING
* QUICK TYPING

BENCHMARKING
• LIFE LONG LEARNING SKILLS REQUIRED
* NEED FOR LIFE LONG LEARNING

* LEARNING STYLES
* LEARNING TECHNIQUES
* TOOLS

BENCHMARKING
• CREATIVE SKILLS REQUIRED
* Innovation
* Lateral Thinking
* Creativity
* Visualization
* Aesthetics

BENCHMARKING
• PERSONAL PRODUCTIVITY SKILLS REQUIRED
* PERSONAL MASTERY
* SOFT SKILLS
* TIME MANAGEMENT
* PRIORITIZE
* ORGANIZE
* ATTENTION TO DETAILS

BENCHMARKING
• THINKING SKILLS REQUIRED
* SYSTEMS THINKING
* LATERAL THINKING
* CREATIVE THINKING

BENCHMARKING
• TECHNICAL SKILLS REQUIRED
• * TECHNOLOGY TRENDS * APPLICATION – DOMAINS
* ENGINEERING CONCEPTS * STANDARDS,
* TOOLS & TECHNIQUE * OPERATING MACHINERY
* EQUIPMENT * COMPUTER LITERACY

* WEB LITERACY
CONTD….

BENCHMARKING
• SOFT SKILLS REQUIRED
* Attitudes
* Enthusiasm
* Ethics & value system
* Inter personal Relationships
* Team work
* Leadership

BENCHMARKING
• PRESENTATION SKILLS REQUIRED
* LANGUAGE * LOGICAL FLOW

* POISE/ BODY LANGUAGE
* CLARITY *TONE & VOLUME
* USE OF VISUALS
* TOOLS & DEMONSTRATIONS

BENCHMARKING
• ORGANIZING SKILLS REQUIRED
* MANAGE TIME, ENERGY, RESOURCES & RISK

* PRIORITIZE WORK * SORT DATA/ OBJECT
*IDENTIFY & ANALYZE ALTERNATIVES AND TAKE DECISIONS
* PREDICT, MONITOR & CONTROL OUTCOMES

BENCHMARKING
• TEAM WORK SKILLS REQUIRED
* IMPORTANCE OF TEAMS
* PURPOSE
* PLACE
* POWER
* PLAN
* PEOPLE
* PROCESS

BENCHMARKING
• PROCESS SKILLS REQUIRED
* PROJECT LIFE CYCLE * PRODUCT & SERVICES
* PROJECT MANAGEMENT * QUALITY ASSURANCE
* CUSTOMER SATISFACTION * PRODUCTIVITY
* STANDARDS & METRICS * PROCEDURES & GUIDELINES
* PROBLEM SOLVING SKILLS REQUIRED * PROBLEM DEFINITION
* THINKING SKILLS * COMPREHENSION * ANALYTICAL SKILLS
* LOGICAL SKILLS * SIMULATION & MODELING

* PLANNING * DESIGNING


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Welcome To This Presentation

4. ETHICAL ISSUES IN EDUCATION

7. QUESTIONS & ANSWERS SESSION

12/09/21 Ibra College of Technology, 2

• To Cherish Traditions, Old Buildings, Ancient

but in the world of technology, to cling to

12/09/21 Ibra College of Technology, 4

ISO Benchmarking KM Quality Circles BSC

12/09/21 Ibra College of Technology, 6

2. UNDERSTANDING CURRENT PERFORMANCE

5. LEARNING FROM THE DATA

6. USING THE FINDINGS

1. DECIDING WHAT TO BENCHMARK

12/09/21 Ibra College of Technology, 8

• Now based on the Vision, Mission and

CSFs, a decision has to be taken as to what

E.g.. Teaching Learning Process, Records

2.UNDERSTANDING CURRENT PERFORMANCE

• This is done to get a clear understanding

12/09/21 Ibra College of Technology, 10

-Whom do we benchmark with?

-Determine the data collection method

12/09/21 Ibra College of Technology, 11

(a) To find the best-in- class practices

(b) The measurable results of the best-in-

12/09/21 Ibra College of Technology, 13

5.LEARNING FROM THE DATA:

12/09/21 Ibra College of Technology, 14

• Next an analysis is made to know why the gap

• Institution can become more competitive

• Better students’ satisfaction

• Helps in continuous improvement

• Enables to understand the best industry

• Helps in brand building

• Benchmarking will help ICT to understand

12/09/21 Ibra College of Technology, 18

• Aligning benchmarking with the vision and mission of

12/09/21 Ibra College of Technology, 19

12/09/21 Ibra College of Technology, 20

• Mission, Goals and Objectives unconnected

12/09/21 Ibra College of Technology, 21

• Own process not documented

• Over emphasizing measures.

• Not accepting findings.

• Time and resources overlooked.

• Notion that we are unique.

12/09/21 Ibra College of Technology, 22

12/09/21 Ibra College of Technology, 24

12/09/21 Ibra College of Technology, 25

• TO IDENTIFY THE AREAS OF TOTAL QUALITY MANAGEMENT IN

12/09/21 Ibra College of Technology, 27

LOYALTY TO ORGANIZATION LOYALTY TO PROFESSION

12/09/21 Ibra College of Technology, 29

12/09/21 Ibra College of Technology, 30

12/09/21 Ibra College of Technology, 31

12/09/21 Ibra College of Technology, 32

12/09/21 Ibra College of Technology, 33

• Institutions need to design and develop curriculum implementation strategies

initiative in learning is gradually shifted to students with

and self pacing in learning.

12/09/21 Ibra College of Technology, 34

12/09/21 Ibra College of Technology, 35

12/09/21 Ibra College of Technology, 36

Entrepreneurship Profit & Loss Account