Professional Documents
Culture Documents
Social Media Training New
Social Media Training New
Social Media Training New
Strengthens &
Message’s will reach Engages
Builds
a wider audience Constituents
Relationships
Mobilizes
constituents around
Easier and broader
Facilitates issues that are
dissemination of
Collaboration important to them
information
and creates
advocates
• Facebook
• Twitter
• YouTube
• Blogs (e.g., Tumblr, Word Press, etc.)
• Webinars
• ……..
Learning Objectives/Outcomes
In this Lesson will:
• Learn what Twitter is
• Learn why Twitter is an important teaching and
learning for about tools
• Set up a free Twitter account as you follow the
tutorial
• View some examples of how Twitter is being used in
education today (Login/signup)
• Learn some best practices for using Twitter
What is Twitter?
• A free social networking and microblogging service that
enables its users to send and read messages known as
tweets.
• Messages are limited to 140 characters or less
Importance of Twitter?
Mobilizes
constituents around Deliver customer
Facilitates issues that are
Collaboration important to them support and
and creates gather feedback
advocates
How to Login/Signup Twitter?
Twitter Terminology's
• Retweet(RT)
used to annotate that the tweet originally came
from another user
• Hashtag(#)
-Used to easy to see trending topics &things
occurring around the world.
-tags used to organize posts and creating trends i.e
#NoMore #PMO
• Direct message(DM)
Messages that can be sent privately between users
• Follow Friday (FF)
•Select a social
technology e.g.
Facebook, Twitter, etc).
That best meets those
goals
• USE PHOTOS!!!!
Best Practices:
• Minimum 3-4 tweets/day
• Too many tweets decrease engagement
• Use tools to see when your fans are online
• Tweets with photos get more engagement
Best Practices:
• Tweets with photos get more engagement
• Take advantage of valuable real estate by
using header images as billboards for an
upcoming event or campaign.
• No more than 3 hashtags
• Use twitter “polls” to engage your followers
• Insert a period before “@” if your tweet starts with an
@ mention.
• If you’re referencing a web page, always include a
link.
• Delete incorrect tweets.
• Do not post the same tweet to more than one account
without changing the wording or time.
• Do not auto-tweet from other social media platforms.
• If you’re going to retweet an article, read it first.
Essential Free Tools
• Scheduling: Tweetdeck (
https://tweetdeck.twitter.com)
• Influencers and Analytics: Socialbro
• CRM Light: Commun.it
• Tweetchats: Tweetreach, Twubs
Information Tracking Methods
• Google alert
• Google news
• Daily news - https://www.newsnow.co.uk/
• Giga Tweet- www.gigatweet.com
Exposing False Information
• Photo manipulation — Easy to check, using
tools such as Google Reverse Search…
Black mail
• Anyone can report abusive behavior directly from a
Tweet, profile, or Direct Message