The document discusses the marketing mix, also known as the 7Ps (Product, Place, Price, Promotion, People, Packaging, and Process), which are the key elements that must be considered when developing a marketing strategy. It provides details on each of the 7Ps and how they should be tailored based on customer needs and the business opportunity. An effective marketing mix that utilizes the right combination of the 7Ps will help a business effectively serve customers and achieve profitability goals.
The document discusses the marketing mix, also known as the 7Ps (Product, Place, Price, Promotion, People, Packaging, and Process), which are the key elements that must be considered when developing a marketing strategy. It provides details on each of the 7Ps and how they should be tailored based on customer needs and the business opportunity. An effective marketing mix that utilizes the right combination of the 7Ps will help a business effectively serve customers and achieve profitability goals.
The document discusses the marketing mix, also known as the 7Ps (Product, Place, Price, Promotion, People, Packaging, and Process), which are the key elements that must be considered when developing a marketing strategy. It provides details on each of the 7Ps and how they should be tailored based on customer needs and the business opportunity. An effective marketing mix that utilizes the right combination of the 7Ps will help a business effectively serve customers and achieve profitability goals.
Learning Competencies Recognize the importance of marketing mix in the development of marketing strategy Describe the Marketing Mix (7Ps) in relation to the business opportunityvis-à- vis: Product; Place; Price; Promotion; People; Packaging; and Positioning Marketing Marketing is about CREATING and ACCUMULATING customers. Marketing plans are designed to capture market share and defeat competitors. The marketing function and the marketing mix serve the overall business strategy. The Marketing Mix It is a marketing tool used in formulating marketing tactics for a product or service. A mix of right combination that will effectively serve the customer’s needs and wants and at the same time achieve the profitability objective. It is controllable by the entrepreneur. Challenges: Product – What product or service is the most appropriate for the opportunity, and why will customers buy or avail them? Place – What location is best suited for the business? Price – What is the most appropriate price, and what pricing strategies will be used for the target customers? Promotion – What is the most effective advertisement or combination of advertisements? People – What type of people need to be hired? Packaging – What is the best packaging for the product? Processing – What sets the product or service from the rest? Product A product is any physical good, service or idea that is created by an entrepreneur in serving the needs of the customers and addressing their existing problems. Reasons Customers buy a product or avail a service Level 1: Core Benefits of the product or service. Coffee – to be energetic and alert for the whole day Spa – for relaxation Shampoo – makes hair silky and smooth Level 2: Physical Characteristics of the Product or Service. Second layer of selection Coffee – more appealing packaging or more aromatic smell Spa – complete spa services Shampoo – smells good Level 3: Augmented Benefits of a product or service. Benefits that distinguish them from competitors. Coffee – offer loyalty cards Spa – offer membership cards for discounts Place It refers to the location or the medium of transaction. The entrepreneur must place the product or service depending on the needs of the customers It may be on-site or online. Price Price is the peso value that the entrepreneur assigns to a certain product or service after considering its costs, competition, objectives, and target market. Promotion Promotion involves presenting the product or service to the public. The main goal of promotion is to gain attention. Key marketing messages for promotion; Product Image Business Image Business Values and Philosophy Promotional Tools 1. Advertising Objectives • Informing, educating and familiarizing the public with the product or service . • Building a trustworthy image • Increasing sales Advertising through: Television, Radio, Internet, Mobile phones, Print and out-of home ads. Promotional Tools 2. Selling-act of trading a product or service for a price or a fee. 3. Sales Promotions – short-term promotional gimmicks wherein practical incentives and appealing activities are incorporated to entice the customers to buy. Also called “below-the line” promotions Promotional Tools 4. Public Relations – These are image-building initiatives of the entrepreneur to make the name of the business reputable to stakeholders. PR Strategies Press conference Launching events Social responsibility events People People – Manpower needed by the entrepreneur. Packaging Packaging is how the product is presented to customers. It is the overall identification of the product. Packaging must be pleasing to the customer’s eyes. Packaging is the “silent salesman” Process Process is a step-by-step procedure or workflow that the entrepreneur or employees follow to effectively and efficiently serve customers. Internal Process (Back office operations) External Process – actual servicing where customers are part of the process Fundamentals of Brand Management
A Brand refers to the identity of a company, of a
product or service. It is a symbol of promise or assurance from the entrepreneur that what it purports to the customers will happen A brand sets the image of the business to the public. Branding Branding is the process of integrating the strategies formed from the marketing mix to give an identity to the product or service.
It is a marketing practice in which a company
creates a name, symbol or design that is easily identifiable as belonging to the company. Brands Activity Create a “unique and memorable” brand identity of your product. It should include logo, tagline, appropriate colors and fonts. Marketing mix should be integrated into your brand. Rubrics Criteria Details Points Depth of How well 25 Planning thought-out was the groundwork Creativity How impressive 15 are the proposed brand elements Impact How likeable is 10 the brand