Consumer Action: www.consumer-action.

org
About this game
Lifeline Quiz was created by Consumer Action as
part of the California Lifeline Training Module,
which includes:
 Connect to Lifeline and Save! brochure
 A Leader’s Guide
 A training curriculum
 PowerPoint training slides.
Other publications that are part of this module can
be found at www.consumer-action.org/modules

Consumer Action created this publication in

partnership with AT&T © 2007

Consumer Action: www.consumer-action.org

 Lifeline Quiz
At Your Service The Bachelor Call Tyrone

$2o0 $200 $200

$300 $300 $300

$400 $400 $400

$500 $500 $500

Final Round 1 Final Round 2 Final Round 3

Consumer Action: www.consumer-action.org

 At Your Service

One family member or an extended family

that lives together as a group.

back
Consumer Action: www.consumer-action.org
 At Your Service

You are a qualifying child or qualifying relative

who is claimed on someone else’s tax
return.

back
Consumer Action: www.consumer-action.org
 At Your Service

If you are a renter, California law requires

that your landlord provide one.

back
Consumer Action: www.consumer-action.org
 At Your Service

This protects you from running up a large bill.

back
Consumer Action: www.consumer-action.org
 The Bachelor

This happens when you change from basic

residential service to the
Lifeline program.

back
Consumer Action: www.consumer-action.org
 The Bachelor

Daily Double
Click

back
Consumer Action: www.consumer-action.org
 The Bachelor

If you are applying for Lifeline under the

income-based guidelines, this must be
included with your application.

back
Consumer Action: www.consumer-action.org
 The Bachelor

Once you have contacted the telephone company

to enroll in the Lifeline program, you will
have 30 days to provide this form.

back
Consumer Action: www.consumer-action.org
 Call Tyrone

You contact this agency if you have complaint

related to Lifeline.

back
Consumer Action: www.consumer-action.org
 Call Tyrone

This agency provides consumer non-legal advice,

guides consumers to complaint handling
agencies and distributes free consumer
educational publications.

back
Consumer Action: www.consumer-action.org
 Call Tyrone

This agency distributes telecommunications

equipment and services.

back
Consumer Action: www.consumer-action.org
 Call Tyrone

Daily Double
Click

back
Consumer Action: www.consumer-action.org
 Tie Breaker

You may be required to pay back any discounts

you have received.

back
Consumer Action: www.consumer-action.org
 Tie Breaker

Your service will be removed from the Lifeline

program, you will be changed to full price, and
you may have to pay a deposit.

back
Consumer Action: www.consumer-action.org
 Tie Breaker

You must complete the section of the certification

form titled “Method 1”and you must
complete “Method 2” if:

back
Consumer Action: www.consumer-action.org
 Although your enrollment is subject to approval,
this happens when you call to enroll in
the Lifeline program.

back
Consumer Action: www.consumer-action.org
 Last year’s state, federal or tribal tax return,
income statements or pay check stubs, child support
documents, divorce decree.

back
Consumer Action: www.consumer-action.org