Mac & IOS Training

Mac & iOS
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Apple Products
iPad
iPhone
Macmini iMac
Macbook
MacPro
© CSS Corp | Confidential – For private circulation and viewing only || www.csscorp.com
Apple Operating Systems
 For Mac Mini, Macbook, iMac & Macpro - macOS

 For iPhone & iPad - iOS
Latest Version of macOS

Mac OS 10.13 High Sierra
Mac OS 10.14 Mojave (Expected by September 2018)
Latest Version of iOS

iOS 11
iOS 12(Expected by September 2018)
MacOS
History of macOS
macOS Version Codename Year
OS X 10 beta Kodiak 2000
OS X 10.0 Cheetah 2001
OS X 10.1 Puma 2001
OS X 10.2 Jaguar 2002
OS X 10.3 Panther 2003
OS X 10.4 Tiger 2005
OS X 10.5 Leopard 2007
OS X 10.6 Snow Leopard 2009
OS X 10.7 Lion 2011
OS X 10.8 Mountain Lion 2012
Note: Codename named after Cat family
History of macOS
macOS Version Codename Year

OS X 10.9 Mavericks 2013
OS X 10.10 Yosemite 2014
OS X 10.11 El Capitan 2015
macOS 10.12 Sierra 2016
macOS 10.13 High Sierra 2017
macOS 10.14 Mojave 2018
Note: Codename named after California Places
Turning ON Apple Computer
Macbook Air iMac
Macpro
Macbook Pro
Macmini
Mac Basics: Desktop Elements
1.Apple menu - Access Software Update, System
Preferences, Sleep, logout, Shut Down, and more.
2.Application menu - Contains menus for the

application you're currently using. The name of the
application currently in use appears in bold next to
the Apple menu.
3.Menu bar - Contains the Apple menu, active

application menu, status menus, menu bar extras,
Spotlight icon, and Notification Center icon.
4.Status menu - Shows the date and time, status of

your computer, or gives you quick access to certain
features—for example, you can quickly turn on Wi-Fi,
turn off Bluetooth, or mute your computer's volume.
Mac Basics: Desktop Elements
5.Spotlight icon - Click it to bring up the Spotlight
search field, where you can search for anything on
your Mac.
6.Notification Center icon - Click it to view

Notification Center, which consolidates your
notifications from Messages, Calendar, Mail,
Reminders, and third-party apps.
7.Desktop - This is where your applications windows

will appear.
8.The Dock - Quick access to your most frequently

used applications, folders, and files. With a single
click the application, folder, or file opens.
Finding Version of macOS
Click Apple icon > About This Mac
System Information
Click Apple icon > About This Mac

Click System Report in the System Information Window
System Information
Information about each item

can be viewed by selecting
items in the sidebar.
For example:
 Hardware section shows
the Mac serial number.
 Memory section shows
how much RAM is installed
in each internal memory
slot.
System Preferences
Click to change the icons view
Personal
Hardware
Categories
Internet & Wireless
System
Default Apps in macOS
Safari
Safari is the fastest, safest, and most energy-efficient way to surf the web on Mac.
Mail
Mail lets to manage multiple email accounts from a single app. It works with most popular email services, such as
iCloud, Gmail, Yahoo Mail, and AOL Mail.
Calendar
It allows to Keep track of multiple schedule by creating multiple calendars, and manage them all in one place.
Photos
Photos can organize, edit, and share photos and videos, and keep the entire photo library up to date on all apple
devices with iCloud Photo Library.
Messages
Messages connects with one or more people through text, audio, or video and it can share files too.
FaceTime
Facetime can make video and audio calls from Mac.
Notes
Notes can be used for making a quick text note, create checklist, add photos, videos, and content from
other apps, such as a web link from Safari or a location from Maps.
Maps
Directions can be obtained and locations can be viewed using a map or a satellite image.
iTunes
iTunes makes it easy to organize and enjoy the music, podcasts, movies, and TV shows.
iBooks
iBooks can be used to read and organize library of books, and to purchase new books from Mac.
App Store
App Store is used to find and download apps, and get the latest updates for the installed apps.
Pages
Pages app can be used to open and edit Microsoft Word files and can create stunning, media-rich documents
on Mac.
Numbers
Numbers can be used to open and export Microsoft Excel spreadsheets and can create attractive and powerful
spreadsheets on the Mac.
Keynote
Professional, cutting-edge presentations can be created with Keynote.
iMovie
iMovie can turn home videos into beautiful movies and Hollywood-style trailers.
GarageBand
GarageBand is an app for creating, recording, and sharing music.
AirDrop
AirDrop can transfer files to other Airdrop users over wireless interface.
Default Utilities in macOS
 Network Utility
 Terminal
 Disk Utility
 Time Machine
 Boot Camp Assistant
 Migration Assistant
 Activity Monitor
 Airport Utility
 Siri
 Spotlight
Default Utilities in macOS
Network Utility Terminal Disk Utility Time Machine Spotlight
Boot Camp Assistant Migration Assistant Activity Monitor Airport Utility Siri
Network Utility
 Netstat
 Ping
 Lookup
 Traceroute
 Whois
 Finger
 Port Scan
Network Utility
Netstat
Examine the computer’s network routing tables by viewing a detailed summary of packet types sent and
received using common network protocols.
Ping
Test whether the computer can communicate with a computer or other device at a specific network address.
Lookup
View information provided by the Domain Name System (DNS) server.
Network Utility
Traceroute
Follow the path a message takes as it travels through the network from computer to computer.
Whois
Enter a domain address to look up its "whois" information from a whois server.
Finger
Enter a user name and domain address to use the Finger protocol to get information about the user.
Port Scan: Enter an Internet or IP address to scan for open TCP ports.
Terminal
 Terminal provides a command line interface to control the

UNIX-based operating system.
Disk Utility
 Manage disks, disk images,

Partitions and RAID sets.
Time Machine
 Time Machine is a backup software

application designed to work with
internal and external disk drives.
 Time Machine is also compatible

with AirPort Time Capsule (Wi-Fi
router with built-in hard disk).
Spotlight
 Spotlight is a quick way to search,

not only apps and contacts, but the
web, calendar events, maps, and in
iOS 11 and newer, emails and many
of the apps.
Boot Camp Assistant
 Boot Camp Assistant is a multi boot

utility that assists users in installing
Microsoft Windows operating
systems on Intel-based Macintosh
computers.
Migration Assistant
 Migration Assistant helps transfer

data, user accounts, computer
settings and apps from one
Macintosh computer to another
computer.
Activity Monitor
 Activity Monitor helps to view

information about apps and other
processes that are using system
resources, including the processor,
disks, memory, and network.
Airport Utility
 AirPort Utility shows a graphical

overview of the entire Wi-Fi
network so the status of the
network and the devices connected
to it can be seen.
Siri
 Siri is an intelligent assistant that

enables users to speak natural
language voice commands in order
to operate the mac devices and its
apps.
Creating User Account
Add a User:
 Choose Apple menu > System Preferences, then
click Users & Groups.
 Click the lock icon to unlock it, then enter an
administrator name and password.
 Click the Add button below the list of users.
 Click the New Account pop-up menu, then choose
a type of user viz.,Administrator, Standard,
Managed with Parental Controls, Sharing Only.
 Enter a full name for the new user. An account
name is generated automatically which can be
changed only here.
 Enter a password for the user, then enter it again
to verify. A password hint can be created to
remember the password.
 Click Create User.
Changing Login Password
Steps:
 Choose Apple menu > System
Preferences, then click Users & Groups.
 Click the lock icon to unlock it.
 Click the Password items tab.
 Enter the old password.
 Enter the new password and verify it.
 Click Change Password
 Entering the hint for Password is
optional.
Changing Date & Time
Apple icon > System Preferences > Date & Time
Account Configuration
Apple icon > System Preferences > Internet Accounts
Adding an Account:
click Internet Accounts.
 Click the Add button "+" , then click Twitter,

Yahoo!, or another account provider.
 Enter the account name, password, and other

requested information, then click Set Up.
 If the account added has a list of features on the

right, select the ones needs to be used.
Deleting an Account:
click Internet Accounts.
 Select the account that needs to be stopped

from using.
 Click the Remove button "-".
iCloud
 iCloud securely stores the photos, videos, documents, music, apps, etc and keeps them updated across all
the Apple devices one own.
To Setup iCloud:
 Go to Apple icon > System Preferences > iCloud.
 Enter the Apple ID.
 iCloud will be turned on automatically, when signed in.
 Apps that needs to be used with iCloud can be also
selected.
Note: iCloud comes with 5 GB of free iCloud storage, which

can be upgraded to more storage for a small monthly charge.
iCloud Pricing
United States (USD)

50GB: $0.99
200GB: $2.99
2TB: $9.99
United Kingdom (GBP)

50GB: £0.79
200GB: £2.49
2TB: £6.99
India (INR)
50GB: ₹75
200GB: ₹219
2TB: ₹749
Installing Apps
 macOS supports disk image(.dmg) or package(.pkg) file formats
 Apps can be bought and downloaded from the App Store.
 To install apps from a disc, insert the disc into the optical drive and proceed with the installation.
 To install apps downloaded from the Internet, double-click the downloaded file, open it, then follow
the onscreen instructions.
Uninstalling Apps
 If an app is in a folder, open the app’s folder to check for an Uninstaller. If an App
Uninstaller is found, double-click it and follow the onscreen instructions.
 If an app isn’t in a folder or doesn’t have an Uninstaller, drag the app from the
Applications folder to the Trash.
 Apps downloaded from the App Store can be uninstalled using Launchpad
 Open Launchpad and position the pointer over an app’s icon
 Press and hold until all the icons begin to jiggle, then click the app’s Delete
button.
 If an icon doesn’t have a Delete button, it can’t be uninstalled in Launchpad.
Note: Apps that are part of macOS, such as Safari and Mail cannot be uninstalled.
However apps that are downloaded from the App Store, websites, or discs can be
uninstalled.
Startup Apps
 Every time the mac is switched on some

programs starts running automatically after
the operating system gets loaded. Such
apps are called startup apps.
Apple icon > System Preferences > Users &

Groups > Login Items(Tab)
Enable/Disable Startup Apps
Enabling/Disabling Startup Apps:

 Open Apple icon > System Preferences >
Users & Groups
 Click the Login items tab.
 It will show the list of apps that open
every time the system logs in.
 An application can be added to the list
manually by clicking the plus sign (+)
button or removed by clicking the minus
sign (-) button.
Updating the apps
Steps to update the Apps:

 Open the App Store app on the Mac.
 Click Updates in the App Store toolbar
 Use the Update buttons to download and
install any updates listed.
Note: For OS X Snow Leopard or Lion, apps can be updated by choosing Software Update from the Apple menu.
System Dock
 The Dock is a convenient place to keep items that is used frequently.
 Items can be added or removed from the Dock, made larger or smaller, or even hidden altogether.
 Folders in the Dock are called stacks.
 By default, the Dock comes with a Downloads stack.
Add an item: Drag it to the Dock
Remove an item: Drag the item out of the Dock until Remove is seen.
Note: A small black dot below the icon indicates that the App is open and running.
Dock Preferences
 Dock System Preferences can
be used to change the size of
the icons in the Dock,
reposition or hide the Dock,
and more.
Apple icon > System Preferences

> Dock
Mission Control
 Mission Control offers a bird's-eye view of all the open
windows, desktop spaces, full-screen apps, and Split View
spaces, making it easy to switch between them.
To open Mission Control:

 Swipe up with three or four fingers on your Multi-Touch
trackpad
 Press the Mission Control key on the Apple keyboard, or press
Control–Up Arrow.
Mission Control will display the following:

 The current desktop and any desktops that has been added.
 Any windows in full-screen view.
 Any windows in Split View.
Connecting to a Network
Connect to a Wi-Fi network:

 Click Wi-Fi icon in the menu bar. If Wi-Fi is off, then
choose Turn Wi-Fi On.
 Choose a network.
 Enter the password, then click Join.
Connect to a hidden Wi-Fi network:

 Click Wi-Fi icon in the menu bar.
 Choose Join Other Network.
 Enter the network name. Make sure to enter the
network name correctly.
 If the network is secure, choose the Security type,
then enter the password.
 Click Join.
Connect to a Wired network:

 Connect an Ethernet cable between the router or
modem and the Ethernet port on Mac.
 Some Macs require USB-C to Gigabit Ethernet
Adapter or the Apple Thunderbolt to Gigabit
Ethernet Adapter.
Assigning IP address
Using DHCP(Dynamic IP)

 The mac can be configured to receive IP address
dynamically for a wired connection from the
router/modem by selecting “Using DHCP”
Using Static IP
 The mac can be manually assigned IP address for a
wired connection by selecting “Manually”
Click Apple icon > System Preferences > Network >

Ethernet > Configure IPV4: “Using DHCP / Manually”
Creating PPPoE Connection
 PPPoE connection is required
for bridged DSL connection. 3
1. Click the lock icon to Unlock it.

2. Click the + button to create a new
connection
3. Select the Interface as PPPoE and
Ethernet, Service name is optional.
2
1
Creating PPPoE Connection
4. Enter the Account Name and Password provided by the ISP,

Service name is optional.
5. Click Connect.
File Formats
File Format used by Mac PC's
APFS - Apple File System
HFS+ - Hierarchical File System
Plus
File Format used by Windows PC's

NTFS - New Technology File
System
File Format supported by both

Mac & Windows PC's
exFAT - Extended File Allocation
Table
FAT 32 – File Allocation Table
Note: Mac PC’s Cannot read NTFS

and Windows PC’s cannot read
APFS/HFS+
Accessing External Drives
 External drive when connected
to Mac's USB port will be
mounted and displayed on the
desktop automatically.
 It will be also listed in the Finder
in the left-hand column under
Devices.
Note:
 External drive can be also
mounted manually using “Disk
Utility”.
• External Drives can be a Hard
Disk or Flash Drive.
Accessing External Drives
 Make sure the Mac is set to show

mounted drives on the desktop.
 Go to Finder > Preferences > General
and make sure that there is a tick
beside External Drives.
Note:
 Unmounting the drives can be done by
clicking on eject icon present next to
the drive name.
First Aid
 First Aid will check the disk for
errors and attempts to repair it if
necessary.
 If the Mac is unable to repair the
disk, then
 The drive is formatted using a
file system that the mac
cannot read
 The Hard disk is damaged.
Open Disk Utility > First Aid tab > Run
Accessing CD/DVD
 Disc has to be inserted into the
optical drive, with the label facing
up or toward the user, until the
drive catches and pulls it in.
 CDs & DVDs preferences can be set
by clicking on Apple icon > System
Preferences > CDs & DVDs.
 CDs & DVDs preferences will not be
available if a CD/DVD drive is not
found in the PC.
Note:
 Built-in optical drives and the Apple
USB SuperDrive accept only
standard 120-mm (about 4.72
inches) round CD and DVD discs.
Burning CD/DVD using Finder
 Insert a blank disc into the optical drive.
 Double-click the disc to open its window, then drag the files and folders you
want to burn to the window.
 Arrange and rename the files.
 Choose File > Burn [disc], then follow the instructions.
Note:
 To burn a disc image (.dmg file) to a disc, Control-click the disc image file,
choose “Burn Disc Image [disc name] to Disc” from the shortcut menu, then
follow the instructions.
 To erase the contents of a rewritable disc, Control-click the CD or DVD drive in

the Finder sidebar, then choose Erase Rewriteable Disc from the shortcut
menu.
Burning CD/DVD using Burn Folder
 Open the window where the burn folder have to be kept.
 Choose File > New Burn Folder, then type a name for the folder.
 New Burn Folder command will appear in the File menu only if the
computer have a CD/DVD drive.
 Drag the items to be burnt, to the burn folder.
 Open the burn folder, then click Burn.
 Insert a blank disc into the optical drive connected to the computer,
then follow the instructions.
Note:
Multiple copies of the same content can be burnt easily using the burn
folder.
Burning CD/DVD using iTunes
 iTunes can burn Audio CDs, MP3 CDs, Data CDs and DVDs
Steps to follow:
 Create a playlist that contains the songs or files you want

to burn to the CD; make sure the items you want to
include have a checkmark beside them.
 Insert a blank disc.
 Select the playlist, then choose File > Burn Playlist to

Disc.
 Select a disc format.
 Click Burn.
Compressing & Uncompressing
Compressed files take up less disk space than uncompressed
files.
Compress an item:
 Compress a file or folder: Control-click it, then choose
Compress from the shortcut menu.
 If a single item is compressed, the compressed file will have

the name of the original item with the .zip extension.
 If multiple items are compressed at once, the compressed
file will be named as Archive.zip.
Uncompress an item:
 Double-click the .zip file.
File Vault
 FileVault helps to prevent unauthorized access to the

information on the startup disk by encrypting it with a 256-
bit key.
 FileVault has to be configured separately for each and every

user account in the computer.
Apple icon > System Preferences > Security & Privacy > File Vault
File Vault
Turn on FileVault:
 Choose Apple icon > System Preferences > Security &
Privacy.
 Click the FileVault tab.
 Click lock icon, then enter an administrator name and
password.
 Click Turn On FileVault.
Turn off FileVault:

 Choose Apple menu > System Preferences, then click
Security & Privacy.
 Click the FileVault tab.
 Click lock icon, then enter an administrator name and
password.
 Click Turn Off FileVault.
Creating a New Partition
Steps:
 Backup the drive.
 Launch Disk Utility.
 Select the hard disk that needs to be partitioned from the left side of
the app.
 Click on the “Partition” tab.
 Click on the + button to add a new partition.
 Specify a name for the new partition.
 Select a filesystem type (Mac OS Extended Journaled is default).
 Choose a size either by manually entering a capacity or by dragging the
slider bar in the partition map.
 Click on “Apply” to create the new partition.
Note: The new partition will behave like a new hard drive, and it will
appear on the Desktop as a new drive which can be ejected, mounted,
formatted, just like a hard disk.
Resizing a Partition
Steps:
 Select the Volume that needs to be resized from the left
side of the app.
 Go to the “Partition” tab and simply drag the
separating bar between existing partitions either up or
down to resize as needed.
 Choose “Apply” to resize the partition.
Note: Resizing an existing partition to a new size allows to

either grow or shrink the total capacity available to a
partition.
Deleting a Partition
Steps:
 Select the partition that needs to be deleted from the
left side of the app.
 Click the "-" button
Note: If a partition is deleted, the data that exists on it will

be completely lost.
Bootcamp Assistant
 Boot Camp assistant allows to

install Microsoft Windows in Intel
based Mac Machines.
Click Go > Utilities > Bootcamp Assistant

Using Bootcamp
 Launch the bootcamp assistant.
 Follow the onscreen instructions to repartition the startup disk and download related software drivers for Windows.
 Mac restarts to the Windows installer when the bootcamp assistant gets completed.
 Select the BOOTCAMP partition for installing the windows, then click Format.
 Windows operating system can be used after installing both Windows and Windows Support Software.
 To Switch back to macOS, Select the macOS volume from the Boot Camp system tray in Windows, and restart the Mac.
 To switch from macOS to Windows, select the Boot Camp volume from the Startup Disk preference, and restart the
Mac.
Note: Holding down the Option key after restarting gives the choice
to select between macOS and Windows.
Minimum Requirements
 An Intel-based Mac
 55GB of free disk space on the startup drive
Adding a USB Printer
Steps:
 Connect the printer to your Mac.
 macOS automatically detects the

printer and downloads any necessary
software.
 For certain printers, new software have

to be to downloaded and installed.
Adding a Network Printer
Steps:
 Choose Apple menu > System Preferences >
Printers & Scanners.
 If the printer is not listed on the left, click the Add
button at the bottom of the list.
 A dialog appears listing printers on the local
network.
 Select the printer when it appears in the list, then
click Add.
 Download any new software and install it when
prompted.
Transfer Files from iPhone
 Open iTunes on the Mac PC.

 Connect the iPhone, iPad, or iPod touch to the computer using the USB cable that came with the device.
 Click the device in iTunes.
www.csscorp.com  71 Customer Engagement Reimagined
Transfer Files from iPhone
 In the left sidebar, click File
Sharing.
 Select an app to see which

files are available for
sharing.
 Drag and drop files from

the iphone to a folder or
window on the computer
to copy them.
Transfer Files from Android
 Download & install Android File Transfer to the

Mac PC.
 Connect the Android device to the computer using
the USB cable that came with the device.
 Open Mac Finder and locate Android File Transfer
on the list of drives.
 Double-click the Android drive icon to access the
files in it.
Safe Mode
 Safe mode is a way to start up the Mac so that it performs certain checks and prevents
some software from automatically loading.
Starting the Mac in safe mode does the following:

 Verifies the startup disk and attempts to repair directory issues, if needed.
 Loads only required kernel extensions.
 Prevents startup items and login items from opening automatically.
 Disables user-installed fonts.
 Deletes font caches, kernel cache, and other system cache files.
Accessing Safe Mode
To Enter Safe Mode:

 Start or restart the Mac and
immediately press and hold the Shift key.
 The Apple logo appears on the display.
 Release the Shift key when the login
window is seen.
To Exit Safe Mode:

 Restart the Mac without pressing any
keys during startup.
Recovery Mode
 macOS Recovery is part of the built-in

recovery system of your Mac.
 The utilities in macOS Recovery helps to
restore from Time Machine, reinstall macOS,
get help online and repair or erase a hard
disk.
Accessing Recovery Mode:

 Start or restart the Mac and immediately
press and hold down Command and R key on
the keyboard.
 Continue holding until the Apple logo or a
spinning globe is seen.
Creating Backup
 Launch Time Machine and select the
Back up Disk.
 Choose "Back Up Now" from the Time

Machine menu to backup immediately.
 To exclude items from backup, open

Time Machine preferences from the
Time machine menu, click Options, then
click the plus sign and select the item to
exclude.
 To stop automatic backups, open Time

Machine preferences, and deselect the
option "Back Up Automatically".
Click Apple icon > System Preferences >

Time Machine
Restoring Backup
 Launch Time Machine

 Use the timeline on the edge of the
screen to see the items in the Time
Machine backup as they were at that
date and time.
 Use the onscreen up and down arrows
to jump to the last time the contents
of the window changed.
 Search field in a window can be also
used to find an item.
 Selected item can be previewed by
pressing the Space Bar.
 Click Restore to restore the selected
item.
Restoring Full Backup
 To completely restore the Mac, use the

“Restore from Time Machine Backup” utility
in macOS Recovery.
Upgrading to macOS High Sierra
Minimum Hardware Requirements :

Memory: 2GB
Storage: 14.3GB of free space
iMac models from late 2009 or later

MacBook models from late 2009 or later
MacBook Pro models from mid 2010 or later
MacBook Air models from late 2010 or later
Mac mini models from mid 2010 or later
Mac Pro models from mid 2010 or later
Minimum Software Requirements :

macOS Sierra
OS X El Capitan
OS X Yosemite
OS X Mavericks
OS X Mountain Lion
Steps to upgrade to macOS High Sierra:

 Backup the Mac PC
 Open the App Store app on the Mac.
 Search the App Store for macOS High Sierra.
 Click the Download button on the High Sierra page. If the
Mac is compatible with High Sierra, a file named Install
macOS High Sierra downloads to the Applications folder.
 After download is complete, the installer opens
automatically. Click Continue and follow the onscreen
instructions.
macOS vs Windows
Windows macOS
Windows Explorer Finder
Internet Explorer Safari
Control Panel System Preferences
System Properties About this mac
Outlook Express Mail
Search Spotlight
Network and Sharing Center Network
Command Prompt Terminal
Task Manager Activity Monitor
Event Viewer Console
macOS vs Windows
Windows macOS
Disk Management Disk Utility
Windows Easy Transfer Migration Assistant
WZC/WLAN Auto Config Airport Utility
Backup and Restore / File History Time Machine
Cortana Siri
Windows Store App Store
Notepad Notes
Windows Media Player iTunes/ Quicktime Player
Notepad TextEdit
Sticky Notes Stickies
Keyboard Shortcuts
Windows macOS Function
Ctrl-X Command-X Cut
Ctrl-C Command-C Copy
Ctrl-V Command-V Paste
Ctrl-Z Command-Z Undo
Ctrl-Y Command-Shift-Z Redo
Ctrl-A Command-A Select All
Ctrl-S Command-S Save
Ctrl-P Command-P Print
Ctrl-N Command-N New
Ctrl-O Command-O Open
Ctrl-F Command-F Find
iOS
History of iOS
iOS Version Year
iPhone OS 1 2007
iPhone OS 2 2008
iPhone OS 3 2009
iOS 4 2010
iOS 5 2011
iOS 6 2012
iOS 7 2013
iOS 8 2014
iOS 9 2015
iOS 10 2016
iOS 11 2017
iOS 12 2018
Turning ON Apple Mobile devices
iPhone 6 onwards
iPad
iPhone (till 5s)
Finding Version of iOS
Default Apps in iOS
Safari
Safari is the fastest, safest, and most energy-efficient way to surf the web on iOS.
Mail
Mail lets to manage multiple email accounts from a single app. It works with most popular email services, such as
iCloud, Gmail, Yahoo Mail, and AOL Mail.
Calendar
It allows to Keep track of multiple schedule by creating multiple calendars, and manage them all in one place.
Photos
Photos can organize, edit, and share photos and videos, and keep the entire photo library up to date on all apple
devices with iCloud Photo Library.
Messages
Messages connects with one or more people through text, audio, or video and it can share files too.
FaceTime
Facetime can make video and audio calls from iOS.
Default Apps in iOS
Notes
Notes can be used for making a quick text note, create checklist, add photos, videos, and content from
other apps, such as a web link from Safari or a location from Maps.
Maps
Directions can be obtained and locations can be viewed using a map or a satellite image.
iTunes
iTunes makes it easy to organize and enjoy the music, podcasts, movies, and TV shows.
iBooks
iBooks can be used to read and organize library of books, and to purchase new books from iOS.
App Store
App Store is used to find and download apps, and get the latest updates for the installed apps.
Default Apps in iOS
Compass
A simple app that shows the direction.
Activity
Workout details like time, distance, calories etc. from the Apple Watch can be viewed in the App.
Contacts
The Contacts app for iOS is the central repository for all the contacts. It allows to view contacts, edit them,
and sort them by groups.
Files
The Files app is the central repository for all the files on the iPhone, iPad, iCloud, Google Drive, Dropbox, and
many more.
Podcasts
Podcasts are free shows that you can be downloaded and played just like a radio or TV show.
AirDrop
AirDrop can transfer files to other Airdrop users over wireless interface.
Installing Apps in iOS
 Launch the App Store.

 Type in your search query and
tap the search button.
 Tap the app to purchase or
download for free.
 Tap Get if it is free, or the price
of the app if it is paid.
 Place the finger on the Home
button to activate Touch ID
Updating Apps in iOS
Steps to update Apps using App
Store
1. Open the App Store on iPhone,
and tap the Updates icon displayed
on the screen.
2. If an app needs updating, it
appears with an Update button next
to it.
3. Tap the button to update the app.
4. If more than one app needs
updating, they can be updated all at
once by tapping the Update All
button.
Clearing History in Safari
 Open Settings
 Swipe down and tap Safari
 Swipe down again and tap Clear History
and Website Data
 Tap it once again to confirm
Clearing History in Safari
Clearing Cache in Apps
 Clearing the cache of apps varies from developer

to developer.
 Certain apps offer an option to clear the cache,
while others don’t.
 Check out the settings of the apps to see the
options.
 For apps that don’t have a clear cache option,
deleting the app and reinstalling is the only
option.
Taking iCloud Backup
 Go to Settings > iCloud > Backup

 Date and time would be displayed under the Back Up Now
option which shows when the last backup was taken.
 Tap the Back Up Now button and follow the instructions.
 Automatic backups also can be enabled through the same
screen.
Note:
 iTunes can be used to back up iPhone or iPad.
 The device has to be connected to the computer using the
charging cable
Locating iPhone
 The “Find my iPhone” app is normally enabled when users set up their iCloud account for
the first time.
 To manually enable it, go to Settings > iCloud > Find My iPhone > toggle it ON.
Locating iPhone
 Users need to sign into the iCloud website on any PC and choose “Locate My iPhone” from the main menu.
After selecting the device, there are three basic actions that can be performed:
 Play Sound – This option will make the iPhone play a notification sound. This sound will be played at
maximum volume by default, which can hopefully help to track down the phone. Sound can be turned OFF
by tapping “OK” on the iPhone.
 Erase iPhone – If the iPhone is lost and cannot be recovered, this option can be chosen to wipe any
personal data from the iPhone so that sensitive or personal information will never fall into the wrong
hands. The data can be restored with the help of last backup made on the iCloud.
 Lost Mode – This mode when enabled, displays a number to be contacted along with a message on the
screen. This mode will also protect the device with a passcode.
Resetting iOS Devices
 Go to Settings > General > Reset > Erase All Content

and Settings.
 Enter the passcode to proceed.
 Enter the Apple ID password to confirm the action.
Note:
iTunes can be used to reset iPhone or iPad.
Updating iPhone, iPad, or iPod touch
Updating the device wirelessly:

1.Plug the device into power and connect to the Internet with Wi-Fi.
2.Tap Settings > General > Software Update.
3.Tap Download and Install. If a message asks to temporarily remove
apps because iOS needs more space for the update, tap Continue or
Cancel. Later, iOS will reinstall apps that it removed.
4.To update now, tap Install. Or tap Later and choose Install Tonight or
Remind Me Later. If Install Tonight option is chosen, just plug the iOS
device into power before going to sleep. The device will update
automatically overnight.
5.If asked, enter the passcode.
Updating iPhone, iPad, or iPod touch
Updating the device using iTunes

1.Install the latest version of iTunes on the computer and Connect the device to the computer.
2.Open iTunes and select the device, Click Summary, then click Check for Update.
3.Click Download and Update, Enter the passcode if required.
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Mac & iOS

 For Mac Mini, Macbook, iMac & Macpro - macOS

Latest Version of macOS

Latest Version of iOS

Note: Codename named after Cat family

macOS Version Codename Year

Note: Codename named after California Places

2.Application menu - Contains menus for the

3.Menu bar - Contains the Apple menu, active

4.Status menu - Shows the date and time, status of

6.Notification Center icon - Click it to view

7.Desktop - This is where your applications windows

8.The Dock - Quick access to your most frequently

Click Apple icon > About This Mac

Click Apple icon > About This Mac

Information about each item

Internet & Wireless

Network Utility Terminal Disk Utility Time Machine Spotlight

 Terminal provides a command line interface to control the

 Manage disks, disk images,

 Time Machine is a backup software

 Time Machine is also compatible

 Spotlight is a quick way to search,

 Boot Camp Assistant is a multi boot

 Migration Assistant helps transfer

 Activity Monitor helps to view

 AirPort Utility shows a graphical

 Siri is an intelligent assistant that

Apple icon > System Preferences > Date & Time

Apple icon > System Preferences > Internet Accounts

 Click the Add button "+" , then click Twitter,

 Enter the account name, password, and other

 If the account added has a list of features on the

 Select the account that needs to be stopped

 Click the Remove button "-".

Note: iCloud comes with 5 GB of free iCloud storage, which

United States (USD)

United Kingdom (GBP)

 Every time the mac is switched on some

Apple icon > System Preferences > Users &

Enabling/Disabling Startup Apps:

Steps to update the Apps:

Add an item: Drag it to the Dock​

Apple icon > System Preferences

To open Mission Control:

Mission Control will display the following:

Connect to a Wi-Fi network:

Connect to a hidden Wi-Fi network:

Connect to a Wired network:

Using DHCP(Dynamic IP)

Click Apple icon > System Preferences > Network >

1. Click the lock icon to Unlock it.

4. Enter the Account Name and Password provided by the ISP,

File Format used by Windows PC's

File Format supported by both

Note: Mac PC’s Cannot read NTFS

 Make sure the Mac is set to show

Open Disk Utility > First Aid tab > Run

 Arrange and rename the files.

Mac & IOS Training

Mac & IOS Training

Mac & IOS Training

Add an item: Drag it to the Dock