Unit 2.

1
 • After the recruitment process… what happens?
Starter
Lesson Objectives

Analyze and
Understand
apply the
what is meant
types of
by training
training
Training…what
is the point?
 Training is a form of education that is directly related to
the job

There are 4 types

On the job training

Training Off the job training

Cognitive training

Behavioral Skils training

 Get into your groups!
Discuss one type of training
and what it involves.
 1. On-the-job training
Involves instruction at the place of work on how a job
should be carried out. This is often carried out by the
HR managers or departmental training
officers. Watching or working closely with existing

Types of experienced staff is a form of this training. 

E.g. Induction training 

training 2. Off-the-job training

Any course of instruction away from the place of
work. This could be a specialist training centre
belonging to the firm itself or a course organized by an
outside body, such as university to introduce new ideas
that no-one in the firm currently has knowledge of. 
 3. Cognitive training
Exercises designed to improve a person's ability
to understand and learn information.
It is referred to as "brain exercises", focuses on helping to
improve the core abilities and self-control
This helps in sustaining thinking, thinking before

Types of
acting, visual and auditory processing of information,
listening and reading

training 4. Behavioural skills training

Provides employees with the ability to communicate
effectively with others and to interact with them in a
constructive way.

This includes communication skills, change management

skills, negotiating and influencing skills, conflict
management skills, presentation skills, customer service
Is it worth it? Evaluate whether
the benefits of training are
worth the costs
 ◈ Training can be expensive
◈ It can lead to well-qualified staff
leaving for a better-paid job
◈ Untrained staff will be less productive
◈ Untrained staff will be less able to do
Training a variety of tasks and will give less
evaluation satisfactory customer service. 
◈ Without being able to achieve,
workers may become bored and
demotivated
◈ Accidents are likely to result from
staff untrained on safety manners