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    Lean Six Sigma-DELL

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    neeraj
    Dell found early success in the 2000s utilizing Lean Six Sigma techniques called Business Process Improvement (BPI). BPI follows the DMAIC process which includes defining, measuring, analyzing, improving, and controlling processes. Dell saw strategic benefits from BPI including better financial results, development, and customer satisfaction. By 2004, Dell saved $1.55 billion through cost reductions from Lean Six Sigma. Dell prioritized BPI to become more efficient and listen to customer demands, helping them become a top admired company.

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    Lean Six Sigma-DELL

    Uploaded by

    neeraj
    195 views14 pages
    Dell found early success in the 2000s utilizing Lean Six Sigma techniques called Business Process Improvement (BPI). BPI follows the DMAIC process which includes defining, measuring, analyzing, improving, and controlling processes. Dell saw strategic benefits from BPI including better financial results, development, and customer satisfaction. By 2004, Dell saved $1.55 billion through cost reductions from Lean Six Sigma. Dell prioritized BPI to become more efficient and listen to customer demands, helping them become a top admired company.

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    It is about how lean six sigma is used in dell.

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    Dell found early success in the 2000s utilizing Lean Six Sigma techniques called Business Process Improvement (BPI). BPI follows the DMAIC process which includes defining, measuring, analyzing, improving, and controlling processes. Dell saw strategic benefits from BPI including better financial results, development, and customer satisfaction. By 2004, Dell saved $1.55 billion through cost reductions from Lean Six Sigma. Dell prioritized BPI to become more efficient and listen to customer demands, helping them become a top admired company.

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    195 views14 pages

    Lean Six Sigma-DELL

    Uploaded by

    neeraj
    Dell found early success in the 2000s utilizing Lean Six Sigma techniques called Business Process Improvement (BPI). BPI follows the DMAIC process which includes defining, measuring, analyzing, improving, and controlling processes. Dell saw strategic benefits from BPI including better financial results, development, and customer satisfaction. By 2004, Dell saved $1.55 billion through cost reductions from Lean Six Sigma. Dell prioritized BPI to become more efficient and listen to customer demands, helping them become a top admired company.

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    of 14

    LEAN SIX

    SIGMA-DELL
    GROUP 1
    RAMANDEEP KAUR GORAYA – A00136247
    SAKSHI – A00125259
    RAMANDEEP KAUR – A001130699
    NEERAJ SINGH BRAR – A00136743
    TOPICS

    Lean Six Sigma

    DMAIC

    Strategic Drivers For BPI

    Benefits in DELL
    LEAN SIX SIGMA
    Dell found Success in Early
    2000s by utilizing the
    fundamental techniques of Lean
    Six Sigma.
    SIX SIGMA
    IN DELL Michael Dell called it BPI , or
    Business Process Improvement.
    We Know it as DMAIC with
    Lean Six Sigma.
    DMAIC

    It has five steps


    • Define
    • Measure
    • Analyze
    • Improve
    • Control
    Includes investigating the issue to
    discover its fundamental cause and
    improve it.
    DMAIC Commonly used tools are:

    Process map - Flowchart that shows the


    process in its current state

    Fishbone diagram - Also known as a


    cause-and-effect diagram
    STRATEGIC DRIVERS FOR BPI

    Chief
    • Estimation • Vital Business
    Leadership/Develop
    Systems Linkage
    ment

    • P&L Mapped • Hierarchical


    • Acknowledgment
    Financial Results Development

    • Winning BPI
    • Correspondence
    Culture
    BENEFITS IN DELL

    Better team efficiency

    Empowered individuals

    Enhanced careers

    By 2004, cost savings at the company was $1.55 billion.

    Better customer service experience for costumers


    • Dell follows lean methodology for example
    creating little groups which can be modified
    NOTABLE according to client's inclination which
    CHANGES increases costumer loyalty.
    FOR
    CONSUMERS • With Dell, one doesn't need to trust that the
    AND furthest down the line innovation will fuse
    SUPPLIERS them from a cluster maker.
    BPI is an important element of their overall strategy.

    BPI is designed to understand, investigate and


    improve business processes.
    HOW DELL
    DID THAT? The company's aim is to provide information, skills,
    and tools to employees in order to reduce costs and
    cycle time, making Dell more efficient.

    Dell made BPI a priority


    WHY DELL • They are among the best firms in the world
    because they reduce waste and turnaround
    IS ONE OF time while also listening to their clients'
    THE BEST? demands.
    Since they started using Lean Six Sigma, Dell
    has risen to the top of Fortune's America's
    Most Admired Companies list.
    THANK YOU
    REFERENCES

    • (Mark,M,N.A., ISIXSIGMA. Retrieved From


    https://www.isixsigma.com/industries/computers-electronics/dell-incsix-sigma-
    enabler/

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