RECRUITMENT AND SELECTION

PROCESS IN BANKING SECTOR

 RECRUITMENT AND SELECTION AT PUNJAB
NATIONAL BANK
• Recruitment policy governs recruitment to both clerical cadre as
well as officer cadre.
• Clerical cadre recruitment is done state-wise and recruitment for
senior management is done on all India merit basis .
MODE OF RECRUITMENT
• They use both direct and indirect methods.
• Campus recruitment- Bank may recruit from professional
institutions/universities but only when it get approved from Board.
• Advertisement- It is the way to make applicant aware of vacancy in
the bank for different posts.
• Contractual recruitment- Appointing experts, specialist on contract
basis for maximum of 3 years from IT, marketing, civil, architect
etc.
 Cont…
• Selection is a process just followed after recruitment to
hire right candidate suitable for job.
Selection process at PNB:
• Selection for different posts in PNB is based on written test
followed by the interview process.
• Written examination is controlled by Institute of Banking
personnel selection consisting aptitude test, logical reasoning,
English vocabulary test ,General knowledge test etc.
• Short-listing of candidates on the basis of performance in the
test.
• Short-listed candidates go through interview process that
consists of different rounds. It can be technical, HR round or
skill-test .
 Cont..

• Final decision of selection is made by regional manager for

clerical cadre and by Chairman and Managing Director for
officer cadre.
• Medical examination : selected candidate should submit
medical fitness certificate issued by a medical officer, not
below rank of civil surgeon in district hospital.
• Verification of documents.
 RECRUITMENT AND SELECTION AT HDFC
BANK
The hiring manager along with Human Resource department
would decide source to use based on nature of recruitment.

HDFC uses following sources of recruitment

Internal sources: internal job postings to explore internal
candidates.
Employee referral: They encourage employees to refer suitable
candidates for open positions.
External sources: recruitment agencies, external job postings,
campus recruitment.
 Cont..
• They use both direct and indirect methods of recruitment, but
usually indirect methods like employee referral, selecting
within own organization , advertisements in newspapers and
journals are commonly used.

SELECTION PROCESS AT HDFC

APPLICATION PROCESSING:
HDFC respond to all solicited applications within five working
days.

INTERVIEW PROCESS:
Selected applicants are required to undergo face to face
interview.
 Cont…

• Interview can be one to one interaction, telephonic, video

conference screening .
• For recruitment at junior levels, job fairs, universities etc HDFC
use aptitude test for purpose of short-listing from mass and
then interviewed.
• Each interviewer have to fill the feedback form and submit it
to HR.
• HR compiles the result and final decision is taken by line
manager.
 Cont..

• Offer letters:
HR prepares an offer/fitment as per the compensation
structure.
Contract letter is signed by the candidate to formally accept
employment from organization.

PROBATION POLICY:
• It is a period of six months to analyze the suitability of new
employee for continued employment.
• Assessment is based on work -performance, habit, attitude,
punctuality, productivity etc.
 Comparative Study Between Two
• PNB uses external sources for recruitment process while HDFC
believes in internal source, employee referral and also external
sources.
• Recruitment policy of PNB gives equal opportunities to every
section of the society allowing young talent to compete while
HDFC mainly focuses on their former employees.
• Reservation according to norms of government are there in PNB
while in HDFC there is no privilege for any caste and creed.
• Recruitment and selection process takes longer period of time
span in case of PNB while HDFC takes 5 days to tell about the
status of recruitment.
 Cont..
• PNB involves both written test and interview process for final
selection while HDFC only take interview . But interview test
of HDFC is more stronger because it detects the analytical
skills, logical ability at different panels. It can be technical
round, HR round and skill-test.
• Policy of probation is there in HDFC that measures the
continuous process of an employee and may result in
promotion and demotion of an employee but same can’t be
implied in case of PNB.
• Decision making for final recruitment is under supervision of
hiring manager and Human resource department in case of
HDFC while in case of PNB it is under Chairman and managing
director.