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Keberagaman Goal di dalam Organisasi Penjualan

Tanggung jawab untuk mencapai tujuan tertentu bervariasi dengan kategori


pekerjaan dalam organisasi penjualan

Sales Force People and Customer


Sales Force Activity Company Results
Investment culture Results

- Direct selling - Knowledge - Account planning - Customer satisfaction - Sales


expenses - Competencies - Targeting - Customer retention - Profit
- Staffing levels - Skills - Calls - Customer loyalty - Orders
- Reach
- Sales force programs: - Attitudes - Repeat rate - Collection
- Frequency
- Hiring - Behaviors - Complaints - Sales/rep
- Hours
- Training - Motivation - Returns - Market share
- Coverage index
- Alignment - Salesperson success - Penetration - Value perception
- Maintenance
- Compensation profile - Prospecting - Message
- Goal Setting - Employee - Needs assessment memorability
- Targeting satisfaction - Demonstration
- Turnover - Proposals
- Peer and subordinate - Evaluations
reviews - Solutions
- Culture check - Customer service
Diskusi Kelas SMART GOAL
Berdasarkan pekerjaan Anda sebagai leader di perusahaan saat ini, cobalah untuk mengisi tools berikut.
Sales Force
GOAL Goals yang sudah OK Goals yang belum OK dan butuh peningkatan
Component

1 Sales Force Investment

2 People and Culture

3 Sales Force Activity

4 Customer Results

5 Company Results

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