RESUME

DEVARSHI CHAUDHURY
+91-9903444404
MAIL ID: devarshi.thakurpukur@gmail.com
 I, Devarshi Chaudhury would like to
take the opportunity with great
pleasure.

 Reviewing my credentials will like to confirm that I have serve as a Catalyt for
Marketing, Customer Relationship Management and People Management with
complete, accountability; complimented by nearly19 Years of real time rich domain
experience.
 SYNOPSIS
 Possess out of the box approach, lateral thinking,quick adaptations
of ever changing technologies and cultures.
 Possess strong analytical, logical and problem solving skills with the
ability to make well thought decisions.
 A Self motivated result driven service professional.
 Proficient in Customer Management in solving their difficulties
instantly.
 Follows logical approach, solution-centric and ability to make quick
decisions.
 CORE COMPETENCIES

 Focus on deliverables.
 Proccess over individual dependency.
 Focus on being a part of the solution , rather than the problem alone.
 Doing the basics right the first time and every time.
 Work Experiences
Working as a Relation Manager in Trufedu from November 2021 till date .
o JOB PROFILE
Providing appropriate solutions to the customers to help their interaction with the company.
Manage the operations and maintain the public relations as well as build the overall ecosystem
to help engage with the customers and enhance business growth.
To create and make health insurance of the customers.
 Work Experiences

as a Customer Relationship Manager in GTC Cabs from March2020

November 2021
JOB PROFILE
he problems of the customers from all over Kolkata.
g appropriate solutions to the customers to help them ease their interaction with the company.
the Operations and maintain public relations as well as build the overall ecosystem to help engage
rs and enhance business growth.
 WORK EXPERIENCE
d as a Customer and Chauffeur Relationship Manager in Mega Cabs F
August 2009 to February 2020

JOB PROFILE
perations of Mega cabs in NSCBI Airport and increased the numbers of passengers from a minimal amount to 400customers per day.
hauffeurs and New staffs so that they can behave in a very decent way to the customers.
commission from the chauffeurs on a regular basis of the aggregator module of cars for regular cash collection.
roblems of the customers & providing them all necessary solutions so that becomes totally satisfied after any in decedent event.
ueries of all the customers in all aspect and also of the chauffeurs
the old customers and increasing the number of new customers for better growth of the company.
quality analysis for improving the standards of customer assistance and the team of chauffeurs.
0 chauffeurs and over I lakh valuable customers across Kolkata and providing successful solutions to most of their critical problems.