Module 10

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Business Ethics

Social Responsibility

Environmental Sustainability

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Business Ethics

{ ’rinciples of conduct within


organizations that guide decision
making and behavior

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Business Ethics

{ |ode of Business Ethics


A document that provides behavioral
guidelines that cover daily activities
and decisions within the organization

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Ethics |ulture

{ Ethics training should include:


A message from the |EO
Development and discussion of codes
of ethics
’rocedures for discussing and
reporting unethical behavior

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Ethics |ulture

{ Ôo align ethical and strategic decision


making:
Incorporate ethical considerations into long-
term planning
Incorporate ethical considerations into
performance appraisals
Encourage whistle-blowing
Monitor department and corporate
performance regarding ethical issues
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Bribes

{ A gift bestowed to influence a recipient¶s


conduct
{ Illegal in many countries, acceptable in others

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Business Ethics

Social Responsibility

Environmental Sustainability

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Social Responsibility

{ Actions an organization takes beyond


what is legally required to protect or
enhance the well-being of living things

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Social ’olicy

{ |oncerns what responsibilities the firm has to


its employees, consumers, environmentalists,
minorities, communities, shareholders, and
other groups

{ Should be considered during each stage of


strategy formulation, implementation, and
evaluation

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Social ’olicies on Retirement

{ uorker shortages in countries around the


world are leading to changes in retirement
and immigration policies

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Business Ethics

Social Responsibility

Environmental Sustainability

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Environmental Sustainability

{ Ôhe extent that an organization¶s


operations and actions protect, mend,
and preserve rather than harm or
destroy the natural environment

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Environmental Sustainability

{ Strategies of companies are scrutinized


and evaluated from a natural
environment perspective

{ Employees, consumers, governments,


and society are resentful of firms that
harm rather than protect the natural
environment
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Sustainability Report

{ Reveals how a firm¶s operation impact


the natural environment
{ Ôhese reports are not required, but are
a good business practice

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£ack of Standards |hanging

{ Making a claim that a product or


process is ³green´ is becoming more
difficult as standards are put into place

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Obama Regulations

{ èew ³clean technology´ business


start ups
Solar
uind
Biofuels
Insulation

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Managing Environmental Affairs in
the Firm
{ Managers must formulate strategies that preserve
and conserve natural resources and control pollution
{ Environmental strategies could include
Developing or acquiring green businesses
Divesting or altering environment-damaging
businesses
Striving to become a low-cost producer through
waste minimization and energy conservation
’ursuing a differentiation strategy through green
product features
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Students and Environmental Ôraining

{ |ompanies prefer to hire graduates


with training in environmental
issues

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Reasons uhy Firms Should ³Be
Green´
{ |onsumer demand
{ ’ublic opinion
{ Environmental advocacy groups
{ Federal and state environmental regulations
{ £enders
{ |onsumers, suppliers, distributors, and
investors
{ £iability suits and fines
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Be ’roactive, èot Reactive

{ ’roactive ± do more than the bare


minimum
{ Reactive ± changing only when
forced to by the law or consumer
pressure

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ISO 14000/14001 |ertification

{ International Organization for


Standardization (ISO)
{ A network of standards institutes of 147
countries
{ £argest developer of sustainability
standards in the world
{ |ompliance is voluntary

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ISO 14000/14001 |ertification

{ ISO 14000 - a series of voluntary standards


in the environmental field
{ ISO 14001 ± a set of standards included
within ISO 14000
Adopted by thousands of firms worldwide to
certify that they are conducting business in
an environmentally friendly manner
Results in an environmental management
system (EMS)
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Electric |ar èetworks

{ Government funding for manufacturing


{ Recharging stations being installed in many
cities
{ Extensive research and development within
the auto industry
{ |ompanies are replacing gasoline powered
vehicles with hybrid electric-natural gas
vehicles

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March 2009 |openhagen Meeting

{ Scientists warned that global warming is


worse than expected
{ |ompanies and governments encouraged to
vigorously implement strategies to cut
greenhouse gases
{ Kyoto ’rotocal expires in 2012
{ Results of March 2009 |openhagen Meeting
are expected to replace the Kyoto ’rotocal

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