Professional Documents
Culture Documents
Session 4
Session 4
Management Policy I
Session 4
Today·s Agenda and
Learning Objectives
° x apters 4 & 5
° Learning objectives
° Understanding w at are in man capital and
social capital and ow t ey come abot
° How to manage t ese kinds of capitals
° Knowledge-based view of t e firm
° Bsiness strategy
° How bsiness strategy leads to good performance
0 an Capital
° º at is man capital?
°
ree activities
° Attracting talented employees
° Developing employees· talent
° Retaining employees· talent
|ocial Capital
° º at is social capital?
°
e key is ë
C apter 5
°
wo major types of strategy
° Bsiness-level strategy
° xorporate-level strategy
£ siness-level |trategy: PCV
odel
° P ² Price
° x ² xost
° V ² Vale
°
e following activities are examples of ow to ac ieve
cost savings
° Aggressive constr ction of efficient-scale facilities
° Vigoro s p rs it of cost red ctions fro experience
° Tig t cost and over ead control
° Avoidance of arginal c stoer acco nts
° Cost iniization in all activities in t e fir·s val e c ain, s c
as R&D, service, sales force, and advertising
t at of competitors
°
e created vale
needs to at least
provide yo (as a firm
temporal competitive
advantage
° How does prodct differentiation
improves a firm·s position in an
indstry?
° x apter 6
° xase