Professional Documents
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ARINSOL - School Personnel Issues and Problems
ARINSOL - School Personnel Issues and Problems
• A Competency is an underlying
characteristic of a person which enables
him /her to deliver superior performance
in a given job, role or a situation.
COMPETENCY?
Outstanding Performance
of tasks or activities
Behaviour Indicators
• A Competency is described in terms of key
behaviours that enables recognition of that
competency at the work place.
• These behaviors are demonstrated by
excellent performers on-the-job much more
consistently than average or poor
performers. These characteristics generally
follow the 80-20 rule in that they include
the key behaviors that primarily drive
excellent performance.
Example of a Competency
Analytical Thinking
• Technical / Functional
– Specific competencies which are considered
essential to perform any job in the organisation
within a defined technical or functional area of
work. E.g.: Finance, environmental
management,etc
• COMPETENCY MODELING BEGINS
THE PROCESS OF BUILDING TOOLS
TO LINK EMPLOYEE PERFORMANCE
TO THE MISSION AND GOALS OF THE
ORGANISATION
Why Competencies ?
Traditional Job Analysis Vs
Competency Approach
Job Analysis leads to Competency model leads to
• long lists of tasks and the • a Distilled set of underlying
skills / knowledge personal characteristics
required to perform each • Data generation from
of those tasks outstanding performers in
• Data generation addition to subject matter
fromsubject matter experts and other job
experts; job incumbents incumbents
• Effective Performance • Outstanding Performance
Distinguish Superior From Merely
Satisfactory Performance
• The approach allows executives and
managers to make a distinction between a
person's ability to do specific tasks at the
minimum acceptable level and the ability to
do the whole job in an outstanding fashion
Behaviour Indicators Based upon what
outstanding individuals actually do
• The competency definitions are based upon
outstanding current performance in the
organization. These competencies do not
reflect someone's management theory or an
academic idea of what it takes to do the job
well, but rather are based on what works
within the organization and most directly
contributes to top performance.
The Competencies are Behaviour
Specific
• It is one thing, for example, to ask whether
an employee "takes initiative," a very
general concept, open to interpretation, but
it is quite another to ask, "Was it typical of
this manager to carry out tasks without your
having to request that they be done?," a
question which has only two answers,
"Yes" and "No".
Holistic Application
• Competencies
– help companies ‘raise the Bar’ of performance
expectations
– help teams and individuals align their
behaviours with key organisational strategy
– each employee understand how to achieve
expectations
Alignment of HR systems
nd
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Competency
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Competency based recruitment
A detailed approach
A Detailed Approach
• Info about the company
• Decision on the job position(s)
• Discussion on the CM application
• Basic data collection on the job
responsibilities(using customized menu)
• Focus group
– Review job description
– understand performance criteria
– Discuss specific behaviours
– List top ten competencies
A Detailed Approach
• Critical incident technique - interviewing top
performers
– incidents that lead to effective performance
– incidents that lead to in effective performance
– Discuss specific behaviours
– List behaviours
– List competencies
A Detailed Approach
• Content Analysis
– Group behaviours
– Match behaviours to competencies using competency
dictionary as a guideline
– Evolve new set of competencies if any
– Match behaviour indicators identified through CIT to
the top 10 competencies identified by the focus group
– Review the model and make corrections
THANK YOU AND GOD
BLESS!
Cebu Teachnological
University
Pinamungajan, Cebu