VIRTUAL ORIENTATION PROGRAMME

on
A MINI PROJECT OF V SEM BBA AVIATION MANAGEMENT

Mini Project on Airline Operations

Industrial Visit to Domestic Airport.
 CHAPTER SCHEME

• Chapter 1: Introduction
• Chapter 2: Research Design
• Chapter 3: Company Profile
• Chapter 4: Functional Areas
• Chapter 5: Summary of Findings, Suggestions and Conclusion
1. INTRODUCTION OF AVIATION

 Tower jumping
 Kites

 Man-carrying kites
 Rotor wings

 Hot air balloons

 Learning to glide

 Wright brothers
 2. RESEARCH DESIGN

•2.1 STATEMENT OF THE PROBLEM

It should address a gap in knowledge.
The problem should render itself to investigation through collection of data.
It should lead to further research
2.2 OBJECTIVES OF THE STUDY
• To understand the organizational structure of Indigo airline
• To understand the services offered by Indigo airline
• To know about the various strategies of the company
• To find out various departments of the company
• To explore the issues & challenges of airline
• To identify the marketing initiatives used in the airline

2.3 SCOPE OF STUDY

• To get a in-depth knowledge about Indigo airline and understand its way of
working in both micro and macro level.
• To analyse the pros and cons of the airline and understand where it can improve
2.4 RESEARCH METHODOLOGY
The research can be done in many ways, some of the common ways to source the
data are;
1. Airport visits and conducting meetings with industry experts
2. Collecting online data through Wikipedia, Airline’s official websites, etc.,
3. Referring to the recent reports.

2.5 PLAN OF ANALYSIS

Creating an analysis plan is an important way to ensure that you collect all the
data you need and that you use all the data you collect. Analysis planning can be
an invaluable investment of time.
2.6 LIMITATIONS OF THE STUDY
• Formulation of research aims and objectives
• Implementation of data collection method
• Sample size
• Lack of previous studies in the research area
• Scope of discussions

2.6 CHAPTER SCHEME

Chapter scheme is a concise report on the original
research on a specific topic that is published
separately.
 •3.1 INTRODUCTION TO INDIGO AIRLINES
• IndiGo is the largest domestic airline and the most pocket-
friendly airline of India headquartered in Gurgaon, Haryana,
India. It is the largest airline in India by passenger’s carried
3. COMPANYPROFILE and fleet size, with a 59.24% domestic market share as of
August 2020. The airline operates 1,500 flights every day to
87 destinations – 63 domestic and 24 international.
• The airline was founded as a private company by Rahul
Bhatia of Interglobe Enterprises and Rakesh Gangwal in 2006.
It took delivery of its first aircraft in July 2006 and
commenced operations a month later. The airline became the
largest Indian carrier by passenger market share in2012. The
company went public in November 2015.
3.2 ORGANIZATION STRUCTURE
3.3 NATURE OF PRODUCTS AND SERVICES OFFERED BY THE COMPANY
 6E Rewards 
 Plan B
 IndiGo Cargo 
 Charter Service 
 Special Disability Assistance 
 Medical Assistance  
 6E Add-ons
3.4 KEY STRATEGIES THAT MAKE INDIGO A LOWER COST AND ON-TIME AIRLINE
COMPANY

o Short-haul & point to point route structure, a common fleet with single class seat configuration, and
high employee productivity.
o Lower aircraft acquisition costs achieved through bulk purchase strategy. Last year in October 2019,
it placed an order for 300 A320 Airbus aircraft, making it one of the largest aircraft orders with a
single airline operator.
o Lower maintenance cost due to newer and single type aircraft strategy
3.5 MAJOR ACHIEVEMENTS OF INDIGO AIRLINES
3.6 CORPORATE SOCIAL RESPONSIBILITY
• Children and Education

• Women Empowerment

• Environment

• Heritage

• 6E Responsibility
• Employee Volunteering Program
4. FUNCTIONAL AREAS OF INDIGO AIRLINES
1, Airport operations and customer services
2, Cargo
3, Engineering
4, Flight operations
5, Inflight services
6, Administration
7, Commercial
8, Corporate affairs
9, Finance and accounts
10, Flight safety
11, Human resource
12, Ifly (training)
13, Information technology
14, Legal
15, AOCC and dispatch
5. SUMMARY OF FINDINGS, SUGGESTIONS AND
CONCLUSION

The whole project concludes that Indigo airline is an established airline that has set an
example and has been an inspiration and equally competitive to all the other airlines. The
airlines have huge potential in the Indian market many players are entering the market
targeting a price-sensitive segment. Indigo airline has successfully implemented the low-
cost strategy with its value-added services but still, it has the potential to capture more
market if it can internationally expand its services.