The Ultimate Catalyst For High Performance

Md. Arefin Ferdous

Ayesha Akter Dola
Ismot Jarin

TEAM 02
Mr. Farhan Ferdous
• The main person of the operation wing of the
Taskeater of the regional hub in Bangladesh.
• Started journey with Taskeater as an analyst.
• A Business Process Outsourcing (BPO)
• Operating in London (United Kingdom); Helsinki
(Finland); Stockholm (Sweden) and Dhaka.
• The main mission is to help their partner in growing
business.
• Offshore & tailored teams.
The Project involved
• Creation of the content for social media and
manage the social media.
• Build a customized website
• Creation of Smartphone app (Both Android &
iOS platform).
• Will be carried out through forming 2 (Two)
teams separately each team will contain 6
(Six) members.
• Team players will be selected by Mr. Ferdous.
• Bring the selection proposal in front of his
subordinates before finalize.
• Team will be also named.
• The two teams will work in coordination.
 The Two Teams
• “Creative Studio”.
• “Design Dazlar”.
• Both Has a Team Leader.
 The Team Leader
• To divide the whole work responsibility among
the team member.
• Making sure that the team is free from the
personal conflict.
• Directly responsible for the progress of the
task of the team.
 Creative Studio
• Leader split the team into two small groups.
• One is responsible for the development of the
user interface of the app .
• Other will make sure the functionality of the
app in both Android and iOS platforms.
• Has finished the app development in about 12
(twelve) days.
 The Design Dazlar
• Busy with the website development.
• Crisis arises after consuming half of the
allocated 2 (two) weeks time.
• Lost 2 members.
• Merged one of the small group of the
"Creative Studio”.
• Both the team done after three and half week.
• Mr. Ferdous became very surprised and also
appreciate the teams for completing the task
well ahead of the deadline.
 Analysis
1. Diversity & Discrimination
2. Attitude
3. Job Enrichment
4. Job Crafting
 Diversity & Discrimination
• Both the surface-level diversity and deep-level
diversity are present.
• Act as a "Life Line“.
• Facilitate dealings with the customers.
• Diversity in the 'Biographical Characteristics'
among the employees does not create any
problem
• No evidence of discriminating among the
employees
 Attitude
• The positive or negative evaluative statement
about job.
• Job Satisfaction
• Job Involvement
• Organizational Commitment
• Perceived Organizational Support
 Job Enrichment
• Creation of small workgroups inside of the
team.
• Workgroups are created according to the skills
of the particular employees.
 Job Crafting
• Merging the small group from ‘Creative
Studio' with 'Design Dazlar‘.