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Business Communication: Student Name: Student ID
Business Communication: Student Name: Student ID
Business Communication: Student Name: Student ID
Student Name:
Student ID:
Contents
Introduction
Task-01
Essential components of effective communication
What can companies consider for confirming promotional
communications?
Task-02
What went well in my presentation?
What improvements I need to be made and why?
Action that I will take to make suggested improvements
Conclusion
Reference
Introduction
Communication is required when someone need to convey crucial
information or data with another person. To achieve certain goals, it is
necessary to have a single point of view. Communication usually
begins when a person wants to send information to a friend, family
member, coworker, or relative(Bovée, 2008). He communicates to
achieve personal or professional goals. Anyone may readily
communicate for any reason. The recipients may readily apply the
input they get. Communication is an important component in
achieving a person's goal. Different communication mediums are
linked. Corporate communication is the transmission of information
between workers, clients, or customers to achieve business objectives.
Communication is crucial in today's fast-paced, competitive corporate
environment.
Essential components of
effective communication
The importance of content, context and tone
Imagine a customer misunderstands a message, and it is misread by
others, causing harm to the firm. To avoid misunderstandings, read and
reread written messages many times before sending them. Review your
message before submitting it to ensure it is clear and concise. Be sure
to stick to the facts and steer clear of personal ideas or assumptions,
and monitor your use of language. Always keep in mind that written
communications are permanent and hence subject to re-interpretation at
a later point in time(Evans & others, 2016). In order to communicate
effectively, a message should be written in such a manner that it can be
understood by both the intended recipient and others.
Essential components of
effective communication
Know your audience
It's critical to keep the intended audience in mind while creating
messages for both internal and external audiences. Is this message
being sent to the right people? Is the message you're putting out
targeting a certain subset of your audience, and the volume of
information you're distributing, appropriate? Is the message reaching
the correct person? If you're sending an email, be sure it's going to the
right person. Responsible communication isn't only about what you
say, but also how you say it. Before you press send, double check who
you're replying to.
Essential components of
effective communication
Everyone's duty is to communicate responsibly
The responsibility for ensuring that business communications are
conveyed in a responsible way is on the shoulders of everyone in the
organization. Everyone is welcome, regardless of their political
affiliation. In-house lawyers, senior executives, and CEOs all have a
role to play in this situation, and they should set a good example by
exercising utmost caution and doing due diligence on their own
accounts as well(Hackman, 2005). When errors are made, even if they
are not intended to be rude, the ramifications may be severe.
Essential components of
effective communication
Consequences of ineffective communication
Firms in the health sciences industry may suffer long-term implications
as a result of ineffective communication. In the event of such
communications, it is possible that a company's reputation would be
harmed, its operations will be interrupted, and other potential liabilities
may be exposed. A communication might have fatal consequences if it
is not received by the intended recipient or is received by an
unanticipated recipient in an incorrect manner.
Essential components of
effective communication
What about repurposing another person's content?
External article or update best practices are often requested. Why not
just send the new COVID-19 article? The article does not mention the
sender's business or products. While these points are valid, there are
several considerations to bear in mind while sharing online content
with our internal staff. Who wrote this piece? Is it permissible to
publish it? Even if they are just relaying information from another
source, firms must maintain effective communication processes.
The way their employees deal with customers and other external
parties should be monitored. Despite the increased use of textual
communication in the workplace, employees must nonetheless adhere
to business regulations, rules, and laws(Hategan, Curea-Pitorac &
Hategan, 2020).
What can companies consider for
communications during COVID-19
pandemic?