Job Analysis and Human

Resource Planning

Prof. Nishit Sinha

OB – HRM, IIM I
Overview of the session

WHAT AND USAGE IN METHODS OF HOW IT WORKS

WHY ORGANIZATION JOB ANALYSIS

REAL WORLD AN EXERCISE SUMMARY

EXAMPLE
 Job Analysis
• Process of studying a job to
determine
• Activities and responsibilities
• Place in the organizational chart
 Job Analysis
• Process of studying a job to
determine
• Activities and responsibilities
• Place in the organizational chart
• Relationship with the other jobs
• Working conditions
• Reporting relationship
• KSA required
• ‘Kind’ of person fit for the job
A systematic approach to collect information about a job such as tasks,
responsibilities and the skills required to perform those tasks
Job Description Job
Specification
Conversation architect, Brand evangelist,
Knowledge catalyst and Chief future officer
Probable Reasons (for Organizations / Individuals) ?

• A form of non-monetary compensation

• Does this work in the long-run?
• Signal to the customers (Higher perceived status)
Fast-track career advancement

• Number of months taken by a fresher to promote to the next

level:
• 26, 33, 65, 28, 34, 55, 25, 44, 50, 36, 26, 37, 43, 62, 35, 38,
45, 32, 28, 34
• The organization is interested in identifying the suitable
candidates, who will be placed for fast-track career
advancement. As a mandatory condition, these candidates
should have got their first promotion within 40 months of
their joining. What is the probability that an employee will
take less than 40 months for promotion?
Fast-track career advancement
• Finding out the z-value:
• Mean is 38.8, and the Standard Deviation is 11.4.
• z-Value = = .105
 How can it be used in organization?

• Recruiting
• Keyword searches on resumes that match job
requirements
• Selection
• Appraisal
• Salaries and Incentives
• Training and Development
 Review
Identify the use of
Background
the Information
Information

Process of Select
Representative
Collect Data to
Job Analysis Position to analyze
Analyze Job

Review/Verify the
information with Develop JD / JS
Incumbents
Identify the use of the Information Is this Job
needed?
Review
Background
Information
• Understand the context of
the job
• Events, circumstances,
equipments or
background that helps
us to interpret the
meaning / work
Review Background Information
• Understand the context of the job
• Events, circumstances, or background that helps us to
interpret the meaning / work
• Context of Animal Farm
Review Background
Information

• Understand the context of the job

• Events, circumstances, or
background that helps us to
interpret the meaning / work
• Context of Animal Farm

• Organizational chart
• Work-flow analysis
Select Representative Position to analyze

• Representative Sampling
Collect Data to Analyze Job

• HOW
• Qualitative and Quantitative techniques
• Observation
• Directly
• Videotape
• Useful when job is routine
• Unstructured / Semi-structured Interview
• Individual / Group
• Should NOT be seen as ‘efficiency evaluation’
• Questionnaires
• Diary
• Critical Incident Technique
• Dept of Labor procedure
 Collect Data to Analyze Job

Work Human
Activities Behaviors
Hotel Receptionist:
Compiling, Speaking/Serving, Tending
3, 6, 5
Equipments, Performance
Programs etc. Standards
 Job Analysis Information Hierarchy

An accurate recording of the Career

activities involved.
Occupation
Job Family
Job
Position
Duty
Task
Element

18
Review/Verify the information

Management Supervisors Job analysts

Job
Unions Consultants
incumbent
 JD
• Duties & Responsibilities
• Activities
Develop • Relationships

JD / JS JS
• Personal qualities
• Skills
www.bls.gov
• Background
Writing JD / JS
• Position-centric
• Job title
• Reporting relationships
• Department
• Location
• Lists major tasks, duties and responsibilities

• Competence-centric
 Gig economy Dilemma
Opportunities, Pitfalls, and probable Solutions
• You are the CHRO of OnlineFoodDelivery(OFD), a gig economy organization connecting
customers, restaurant partners, and delivery partners through an in-house technology
platform. OFD provides restaurant partners with industry-specific marketing tools to
engage and acquire customers to grow their business, while also providing a reliable
and efficient last-mile delivery service. We also offer our delivery partners flexible and
consistent earning opportunities.

•
OFD PharmForAll
However, during the last few months, there have been consistent voices in the media
decides to hire ‘Chief People Officer’, who will work at
related to the exploitative practices applied by some organizations in the gig economy.
theWithin
interface
OFD, the of HRrate
attrition planning, business
remains a concern. processes,
The rate andtooverall
is at a similar level the
communication with the
organizations in the domain, externalhigher
but substantially stakeholders.
than other comparable
industries.

•What alternative
Recently, measures
the media reported of organizational
an interview performance,
with one of our delivery partners, in which
the delivery partner went ballistic with his experiences with OFD, mainly related to the
besides share prices, do you think might change the focus of
hiring, compensating, and morale issues. Concomitantly, the stock market hammered
business
OFD shares.leaders?
There were some reports of deliberation and planning the course of
action at the regulatory agencies. Customer sentiments may also go downwards
towards patronizing the services offered by OFD.

• OFD believes it important to engage the multiple stakeholders to rein the issues.
 Guide for Writing Functional
Competencies
Section 1: Overview of Competencies 
What is the Process for Writing Competencies?

Subject Matter Experts (SMEs) should write the functional competencies.