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DD72-UDC2 NFSUDC2

N9K
Br0
Bond01 (mode: rr) Bond01 (mode: rr) Bond02 (mode: rr)
IP1: 10.34.184.245 IP: 10.34.184.244 IP: 192.168.0.244
IP2: 192.168.1.245

udc2nbmesvr1 udc2nbmasvr1

SAN DIRECTOR

3PAR01-UDC2 VNX-UDC2
N9K (10G Backup)

udc2mesvr1 udc2masvr1 New Media New Master


server server

N9K A01 & B01 (ILO Management)


New Logryhtm
Existing Logryhtm (VM in ESXi)
(VM in ESXi)
Kamar Mandi

Stop
kontak

Stop
kontak
100 cm

Area dapur

Posisi keran
Posisi Lampu
Posisi Stop
Kontak
Januar Bisaptanto Yusron Avivi
TSS Delivery manager EVP IT Infra and Ops

Wahyu Mirza Maulana Yusuf


Service Delivery manager EVP IT Infra and Ops

Petrus Agus Gabriel


Client Availability Leader
Deni Romadoni
Team Leader Bag CPO Div IT Infra
and Ops

Moch Rizky Rahmadi M. Alwin Tyanto Ikhsan


MA Team Leader Subject Matter Experts Engineer
Yoki Irawan
MA Team Ahmad Ritaudin Engineer
Subject Matter Experts

M Rizky Tirotamita P
M Triadiprasojo Engineer
Subject Matter Experts

Rizkydaya Aditya P
Romdoni Engineer
Subject Matter Experts
IBM Dispatcher
BRI Toll Free: 001803442291
Land line: 021 2992 5555
BG
Report Problem Email: csmcrcc@my.ibm.com
• Machine Type & SN
• Problem Description
• PIC

Case
monitoring
Report Determination
• Gather info
• Remote support Case
• On site support Assign CE monitoring
IBM
IBM CE
PM

Escalate

IBM
SME

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