QUALITY

MANAGEMENT
SYSTEM

OMPRAKASH PARGAVKAR
Reg.No(MGM/FT/14/55)
Guided by:-proff. Bhosle
 What Is Quality?
Degree to which a set of inherent characteristics
fulfils requirements

QUALITY MANAGEMENT SYSTEM:-

The Quality Management System (ISO9001)
defines what the organization does to ensure that
its products or services satisfy the customer's
quality requirements and comply with any
regulations applicable to those products or
services.
What Is A Quality Management System?

• A quality management system is a management technique

used to communicate to employees about production to
get desired quality of product and services about product.
• It is also explained in two ways:-
1)Planned Individually-
-by people, - materials
-about processes -resources

2)Implemented collectively:-
-by “best practice”
QUALITY TECHNIQUE AND QMS STANDARDS

• Quality control:-
-In this detection of paramters related to the quality
are detected.
*Quality Assurance:-
-prevention from various quality affecting factors is
done,
*Quality Management:-
Direction is given on the detected problem and other
factors.
 WHY DOCUMENTS
• The quality management system is
documented system to facilitate processes.
• This is as follows:-
-Communication between people working in
processing.
-it makes easy to management changes.
-it aids consistency
- Records of Best Practices.
- Enables Effective audits.
 ISO 9001:2000
• Based on 8 Quality management Principles:-
-Customer focus
-leadership
-involvement of profile
-process approach
-System approach to management
-continual improvement
-Factual approach to decision making
 MANAGES:-
-COMMUNICATION
-REVIEWS
-AUTHORITY
-RESPONSIBILITES

Measure Provide
anlyse A GOOD COMPANY resources:-
improve:- PROVIDES(ISO)
-people
-customer
satisfaction -equipment
-product quality -environment
-preventive action
Do what the customers
wants:-
-planning
-selling
-designing
-production
QUALITY MANAGEMENT PROCESS MODEL
Environmental management

This means what the organization does

to minimize harmful effects on the
environment caused by its activities.
ENVIRONMENTAL MANAGEMENT SYSTEM
MODEL
Advantages and Disadvantages of quality management

Advantages Disadvantages

-Supply the need of the • Production

market.
-Asures the better quality
Disruptions
products. • Employee resistance
-checking over non productive • Quality is expensive
activities and waste products
in processing • Discourage creativity
-Helpful in meeting the
competition.
-Develop the comuunication
 CONCLUSION
• There are various laws and acts such as, ISO
(INTERNATIONAL ORGANISATION OF
STANDARDISATION).
• There should be use of proper
preservation ,storage, processing techniques
used which does not affect on quality of product.
• There should be collection of polices, procedures
, plans , resources, process ,practices and
specifications of responsibilities.
• There should be continuous improvement cycle,
sustanibilty, transparency.
• Customer satisfaction to increase the
acceptance.
• Develope the quality.