Mandate

Background - Rationale for Action Governance setup

<<Describe the cause and context of this initiative>> Business Owner: <name>
IT advisor: <name>
<<Describe the goals, improvements and link to strategy of this initiative>> Legal advisor: <name>
Financial controller: <name>
<<Describe how this initiative will lead to benefits, revenues or cost reductions (which levers are used to realize this?>> Commercial advisor: <name>
Other stakeholders: <name>
<<Explain what kind of investments are needed to realize the benefits, revenues or cost reductions and how the total amount is composed of>>

Constraints, risks and key interdependencies Scope / out-of-scope

• << Mention interdependencies with other projects/entities>> • <<List which BUs, departments, value chain steps are
• <<Mention other risks that impact the benefit realization including mitigating actions>> impacted by this initiative>>
• <<Mention possible double-counting of benefits, revenues or savings and approach to identify these>> • <<List which parties are/ still need to be involved in the
program/project>>
Costs (out of pocket) Costs (internal resources) • <<List which parts of the BU, value chain steps, processes
are not in scope>>
One-off Recurrent Key Deliverables/ Features IT Non-IT
External costs (EUR) Key Deliverable 1 0 md 0 md
<description: software 0 0
development, reseasrch> Key Deliverable 2 0 md 0 md
Extra FTEs Key Deliverable 3 0 md 0 md
0,0 FTEs 
<comments: extra FTEs in - Top key milestones to realize the Due date
department X > (0 EUR) Key Deliverable 4 0 md 0 md benefits

Total budget (EUR) 0  0 Total (md) 0 md 0 md <<milestone 1>> dd-mm-yyyy

Total costs resources (EUR) 0 

<<milestone 2>> …
Benefits
<<milestone 3>> …
Cost Savings 0 EUR • <benefit description: reduce external cost (EUR) , FTE Reduction (EUR) >
• <benefit description:reduce external cost (EUR) , FTE Reduction (EUR) >
Cost
Avoidance
Revenue 0 EUR • <benefit description: >
increase • <benefit description:>
• <benefit description… increase NPS, etc>
Non financial • <benefit description… increase NPS, etc>
benefits • <benefit description… increase NPS, etc>