TRAINING MODULE

ON

EMPLOYEE
ENGAGEMENT

Shruti Somani
Core HR
DM21D26
 What is Employee Engagement ?

• Employee engagement is a workplace approach resulting in the right conditions for all members of an
organization to give their best each day, committed to their organization’s goals and values, motivated to
contribute to organizational success, with an enhanced sense of their own well-being.

• Employee engagement is based on trust, integrity, two way commitment and communication between an
organization and its members. It is an approach that increases the chances of business success,
contributing to organizational and individual performance, productivity and well-being.

• It can be measured. It varies from poor to great. It can be nurtured and dramatically increased; it can be
lost and thrown away.

• It is the level of commitment and involvement an employee has towards their organization and its values.
Types of Employee Engagement

Not
Engaged
Actively Engaged
Disengaged
Aspects of Employee Engagement

The company’s Vision

Interaction
Learning and
Development

Personal Growth Organizational

Culture

Great Managers Workspace and

Environment
Role Clarity
Components of Employee
Engagement

Strengthen
Provide Workplace Practice feedback
Communication
Wellness and Evaluation

Roles and
Be a Good leader
Responsibilities

Work Environment
Personal and
Appreciate Professional
Employees Development
 Organizational Forces that
enhance Employee Engagement
Lower Attrition
Rates
High attrition rate causes loss of huge
amount of talents that could have been
well-groomed, retained if provided the
required environment. The probability of
retention, in such a case, is high.
Better
Productivity
The quality of work is more
relevant than quantity of work. An
involved person should have an
understanding of what is expected
and what goes far ahead to perform
his/her best in the company.
Enhanced
Productivity
 Every company desires to
enhance profitability, for
which the organization
must enhance its
employees’ abilities. A
person with complete
dedication, commitment,
and who is more engaged,
can contribute to a greater
extent to organizational
profitability.
Types of Employee Engagement

The extent to which employees focus on their work tasks. An

Cognitive Engagement actively engaged employee is rarely distracted by small
interruptions at work. (Belief that an employee has about his
company and its values.

It consists of the here and now experience that the

Emotional Engagement employees have while doing work. It involves their own
feeling of the degree of involvement in the job. (Feeling an
employee has about his colleagues, supervisors.

The extent to which employee takes steps for his own

Physical Engagement development. A voluntary nomination for a training program
can be one of the means of identifying physical engagement.
(what the employees exhibits at work commitment.
Employee Engagement Lifecycle

1. Pre Hire

2. Hiring
7. Alumni
Process

6. Transition 3.
or Onboarding
Termination Process

5.
4. Employee
Advancement
Engagement
Promotion
 Importance of Engaged
Employees

 Engaged employees will stay with the company, be an advocate of the company and its products and services,
and contribute to bottom line business success.

 They will normally perform better and are more motivated.

 There is a significant link between employee engagement and profitability.

 They form an emotional connection with the company. This impacts their attitude towards the company’s
clients, and thereby improves customer satisfaction and service levels.

  It builds passion, commitment and alignment with the organization’s strategies and goals.

 Increases employees trust in the organization.

 Provides a high-energy working environment.

 Boosts business growth.

3C’s of Employee Engagement

Career Care
(Promotions, Job Rotations, Competence (Day-to-day careing gestures,
significant and challenging sensitivity to the mood of an
(Ability to grow, learn marketable
assignments, delegation of employee, balancing work-life
skills, continuous improvement)
responsibility, authority, autonomy relationships, fun and food based
to take decisions) entertainment)
 Strategies of Employee
Engagement

• Uphold your Core Values

• Carve out Career Paths and provide opportunities for Growth

• Recognize top performers

• Promote Transparency

• Allow for honest feedback

• Hold employees accountable

• Hold yourself accountable

• Revamp your office space

Employee Engagement
Approaches

Culture Building Activities

• Clear and humane HR policies

• Pro-social corporate objectives
• Corporate social responsibilities
• Equal opportunities policies and practices
• Initiatives to maintain Work-Life balance
• Developing an inspiring work environment
 Employee Engagement
Approaches

Team Building Activities

• Small team recreational activities, such as bowling, games, trips to the

cinema

• Social activities such as family gatherings and events

• Community outreach activities such as volunteering and fund-raising

 Employee Engagement
Approaches

Leadership Development Activities

• Effective leadership
• Effective Performance Management
• Fair evaluation of performance
• Empowerment through effective delegation
• Coaching and mentoring activities
• An open transparent culture