GENERAL

PRESENTATION
- UDAI SAI KIRAN
 WHAT IS EMOTIONAL INTELLIGENCE?
ACCORDING TO DANIEL GOLEMAN AN
AMERICAN PSYCHOLOGIST RENOWNED AS THE
”GOD AFTER OF “EQ

EMOTIONAL INTELLIGENCE OR EI/EQ IS THE

ABILITY TO “UNDERSTAND AND MANAGE YOUR
OWN EMOTIONS , AND THOSE OF THE PEOPLE
”AROUND YOU
 OF THE COMPETENCIES 90%-80%
THAT DIFFERENTIATE TOP
PERFORMERS ARE IN THE DOMAIN OF
EMOTIONAL INTELLIGENCE
DANIEL GOLEMAN ~
 WHY IT IS IMPORTANT ?

LEADER WHO CAN WORK WITH OTHERS WELL .1

CAN FOSTER INDIVIDUAL , TEAM AND
.ORGANIZATIONAL SUCCESS
WHEN WE ARE IN TOUCH WITH OUR .2
EMOTIONS WE’RE AT CHOICE . WE ARE ABLE TO
TAKE CONTROL OF OUR EMOTIONS AND OUR
ACTIONS, RATHER THAN LETTING OUR
.EMOTIONS CONTROL US
COMPONENTS OF EQ
 5 CHARACTERISTICS OF
“EMOTIONALLY INTELLIGENT PEOPLE”
CHANGE AGENTS : AREN’T AFRAID OF CHANGE OR TAKING A RISK

SELF AWARE : DON’T LET WEAKNESSES HOLD THEM BACK , THEY

KNOW WHAT THEY ARE FEELING

EMPATHETIC : CAN RELATE TO OTHERS

BALANCED : KNOW HOW TO MAINTAIN BALANCE AND PRACTICE

SELF CARE

GRACIOUS : GLASS HALF-FULL MENTALITY AND THEY FEEL GOOD

ABOUT THEIR LIVES
MOTIVATION – GOAL ORIENTED BEHAVIOUR

SOCIAL SKILLS - INTERACTION & COMMUNICATION WITH OTHERS

 HOW DOES EMOTIONAL
INTELLIGENCE HELP US ?
HOW TO DEVELOP A HIGHER SENSE OF
EMOTIONAL INTELLIGENCE

1. BY BECOMING EMOTIONAL LITERATE

2. DIFFERENTIATE B/W THOUGHTS & FEELINGS

3. TAKE MORE RESPONSIBILITY FOR YOUR FEELINGS

4. USE YOUR FEELINGS IN DECISION MAKING

5. USE FEELINGS TO SET & ACHIEVE GOALS

6. VALIDATE OTHER PEOPLE’S FEELINGS

7. AVOID JUDGING PEOPLE
 IMPLEMENTATION
LOW EI HIGH EI

1. AGGRESSIVE 1. ASSERTIVE
2. POOR LISTENER 2. AMBITIOUS
3. STUBBORN 3. GOOD LISTENER
4. HARD TO PLEASE 4. SYSTEMATIC
5. SLOW 5. PATIENT
 EQ VS IQ
- NOT FIXED - ESTB. BY MID TEENS

- CAN BE IMPROVED
- CAN’T BE IMPROVED
THROUGHOUT LIFE
TIPS FOR CREATING EI CULTURE AROUND
US

1. DEVELOPING A LEARNING ORGANIZATION

2. SETTING CLEAR GOALS
3. BREAK GOALS INTO MANAGEABLE STEPS
4. PRACTICE WHAT YOU LEARN & READ
5. RECEIVING FEEDBACK
6. LEARN THE ART OF LISTENING
HOW TO CONTROL OUR
EMOTIONS
MIND IS A STORE HOUSE