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INDUSTRIAL BUYING

BEHAVIOUR
About Maruti Suzuki

• Largest passenger car company in india


• Subsidiary of Suzuki motor corporation, Japan
• 3 Manufacturing plants in India
• Incorporated on Feb 24, 1981 as Maruti Udyog Ltd.
• Signed Joint venture agreement with Suzuki motors on Oct 2 , 1982
B2B process of Maruti suzuki
• Problem Recognition
• Description of General Need
• Specification of the Product
• Search of Supplier
• Proposal Solicitation
• Selection of Supplier
• Order-Routine Specification
• Performance Review
Major Factors Influencing Industrial Buying Behaviour

• Environmental

• Organizational

• Inter-personal
Participants in industrial buying
behaviour:

• Influencer: Experts/ Tech Personnel


• Initiator: Top Management
• User: R&D Department/ Engineering
Department
• Gatekeeper: Procurement Executives
• Decider: Purchase Executive
Suppliers to Maruti Suzuki
• Pramod Maruti Parts
• BKS Motor Pvt LTD
• Magneti Marelli
INDUSTRIAL BUYING
BEHAVIOUR
BACKGROUND
• ORIGIN: DELL TRACES ITS ORIGIN
TO 1984
• MICHAEL DELL CREATED DELL
COMPUTER CORPORATIONS LTD,
WHILE BEING A STUDENT
ADVERTISEMNET IN
NATIONAL COMPUTER
MAGAZINES
FACTORS AFFECTING BUYING BEHAVIOUR

• ENVIRONMENTAL

• ECONOMICAL

• TECHNOLOGICAL
B2B process of Dell
• Problem Recognition
• Description of General Need
• Specification of the Product
• Search of Supplier
• Proposal Solicitation
• Selection of Supplier
• Order-Routine Specification
• Performance Review
Who are the suppliers and what do they
buy
• Long-term relationships with suppliers
• Suppliers from all over the world (Motorola, Samsung, Sony)
• Components they buy (HDDs, Cables, Motherboards)
PARTICIPANTS IN INDUSTRIAL BUYING
BEHAVIOUR

• INITIATOR
• INFLUENCERS
• DECIDERS
T han k PRESENTED BY:
ONKAR BHAIDKAR, 03

u !
CHAITANYA GUPTA, 13

Yo SHWETA MISHRA, 23
TEJAS PATIL, 33
RAJMOHAN SHARMA, 43
MAYUR JETHWA, 53

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