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  • Order Guide: Presented By: Shrngika Gupta

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    Shrngika Gahoi
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    The document discusses order guides, which allow defining rules to identify which catalog items to include in a service catalog request. Order guides can be useful for onboarding new employees. For example, a rule could state that if a new employee is a CTO or director in the IT department, an executive desktop item should be added to the order. The document also discusses cascade variables, which allow values entered in the initial order form to populate equivalent variable fields in the ordered catalog items. This helps pass values to related items in the request.

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    Order Guide Green

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    The document discusses order guides, which allow defining rules to identify which catalog items to include in a service catalog request. Order guides can be useful for onboarding new employees. For example, a rule could state that if a new employee is a CTO or director in the IT department, an executive desktop item should be added to the order. The document also discusses cascade variables, which allow values entered in the initial order form to populate equivalent variable fields in the ordered catalog items. This helps pass values to related items in the request.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    2 views8 pages

    Order Guide: Presented By: Shrngika Gupta

    Uploaded by

    Shrngika Gahoi
    The document discusses order guides, which allow defining rules to identify which catalog items to include in a service catalog request. Order guides can be useful for onboarding new employees. For example, a rule could state that if a new employee is a CTO or director in the IT department, an executive desktop item should be added to the order. The document also discusses cascade variables, which allow values entered in the initial order form to populate equivalent variable fields in the ordered catalog items. This helps pass values to related items in the request.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 8

    Order Guide

    Presented By : Shrngika Gupta


    Points Covered

     What is Order Guide


     Why Need Order Guide
     How To Create Order Guide
     How to Apply Rule Base on Order Guide
     What is cascade Varriable
    What is Order Guide ?

    “Order guide submits a single service catalog


    request that generates several items.”
    Order guides allow you to define rules
    that identify which catalog items to
    include in a request.  This can be
    extremely useful in the (obvious) use
    case of user onboarding.  
    Why Need Order Guide

    New Employee Hire Order Guide rule can


    state that if the new employee job title is
    CTO or Director, and Department is IT,
    then add an executive desktop item to
    the order.
    Use Case Scenerio
    Varriables

     Requested For : Reference Field


    IT
     Department : DropDown
    L1 Service Desk
     Grade : DropDown
    L2
     Comment : Multiline Text

    Rule Base
    Let See The Practical in My PDI
    Cascade Varriable
    For example, a
    variable on the initial
    order form the
    customer to enter a
    location value. If you
    enable cascading, the
    value     for this
    variable then
    populates location
    fields on each of the
    ordered items.

    Cascading allows values entered for variables in the initial order


    form. to be passed to the equivalent variables in the ordered
    catalog items

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