PAWAN GAJRAJ

SYSTEM ENGINEER

PROFILE SUMMARY happygajraj20@gmail.com

A focused, Salesforce Certified, software developer with 2.10 years of
7358372069
demonstrated experience in end to end deliveries of several projects. With
willingness to learn, patience, teamwork, time management & good Satnali, Haryana
communication skills. linkedin.com/in/pawan-gajraj-18aa49169/

EXPERIENCE
SKILLS
SALESFORCE ADMINISTRATOR
Tata Consultancy Services / August 2019 – Present TECHNICAL
 Involved in the design of the application and created Custom Objects. Tools: Salesforce
Custom tabs, Custom fields and formula fields Involved in Requirement
Gathering Analysis, Testing the configurations and applications. Reporting Tool: Qlik NPrinting
 Work on customization of standard objects like Lead, Account, Contact and Web Scr ipting: HTML,
Opportunity.
 Perform day to day User Management on SFDC Org by configuring Sharing CSS, Bootstrap
Rules, Permission Sets, Roles and Profiles. Databases: Microsoft SQLServer,
 Create custom report types, custom reports, and dashboards to meet the
reporting requirements of the decision-makers in the organization. Excel, SAP
 Created and maintained the email templates to be used in the Workflows, NON-TECHNICAL
Auto Assignment Rules and Auto-Response Rules related to Lead
Management module in Sales Cloud Setup or create Admin options, User Problem Solving
Interface, Organization-wide defaults, Role hierarchy and Workflows
Quantitative & Analytical Skills
Responsible for all activities related to configuring Data Loader, uploading
data in CSV files into salesforce.com, checking for data accuracy. Strong Work Ethic
 Created Reports, Dashboards, Page layouts, Search layouts to organize
fields, custom links, related lists and Queues Deploy changes from SFDC Client Handling
sandbox environment to Production environment using changesets. Team Leading
Project2 / August 2018 – January 2019
EDUCATI
 Created Custom Profiles, Roles, and Public Groups to restrict the data ON
access to the unwanted internal users depending on their job B.TECH / IT
responsibilities.
Kurukshetra University,
 Designed and implemented service cloud product applications. Kurukshetra
Followed established formats and procedures, created new formats, as 2013 – 2017
well as researched, created, edited technical migration and release of
Service Cloud. 12th / Science
St. Mary’s Convent Sr.
 Used Data Loader for insert, update, and bulk import or export of data
Sec. School, Panipat
from Salesforce Objects.
2011-2013
 Created many Workflow Rules, Validation Rules, Page Layouts, Record
Types, Lead processes, and Sales Processes Follow up with developers CERTIFICATION
on defect status on a daily basis. 1.Safejob, Sep’20-Nov’20
Business Analyst
SQL, Python, Excel

2. Team Computers Pvt. Ltd.,

Mar’18-Jul’18
BI Trainee
Tableau, QlikSense