Remote Data Monitoring and

Diagnostic Services

A Services initiative by BHEL…

DVC/ 22.02.2017

Confidential
 Remote Data Monitoring and Diagnostic Services

• Plant wide support for all equipment supplied by BHEL.

• Helpline for remote online advisory support for operational

issues.

• Single window mechanism for customers operational issues.

• Caters to Steam turbines, Boilers, Generators, Pumps, Fans etc.

DVC/ 22.02.2017

Confidential
 RMDS System Architecture
BHEL Units

Color Coding
BHEL TRY
RPDM VPN
(Wired or Wireless)

Power Plant
Equipment

BHEL Units Site Server

BHEL Equipment
Firewall
OPC
STG Generator
Communication

Boiler C&I
DVC/ 22.02.2017 Existing maxDNA HMI
Confidential
System Features

• On call services – Online Helpdesk for customers.

• Data evaluation and Event analysis by expert groups in BHEL.

• Alarm & Trip analysis reports with recommendations.

• Periodic advisories and reports with recommendations to aid preventive actions.

• Troubleshooting support.

• Recommendations for optimised operation and avoidance of mal-operation

• Recommendations for Flexible operation, RGMO etc.

DVC/ 22.02.2017

Confidential
System Features

• Live trending of operational data for analysis.

• Long term historical data storage and retrieval.

• Trip out alerts through SMS.

• Use of data analytics and data mining techniques to develop Rule

based expert system for advanced diagnostics at later stage

• Real-time data display in mobile phones.

• Key performance indicators for top management.

DVC/ 22.02.2017

Confidential
Data Acquisition, Security, Transmission and Storage
• Plant data is remotely accessed by BHEL experts for viewing
operational data. Operating trends are also stored for evaluation.

Data Security
• Interconnection between site and BHEL units is through secured
VPN tunnelling to ensure highest level of data security.
• Encrypted gateway for secure communication.
• Hardware firewall for added security.
• Data communication is unidirectional.
• Data confidentiality is ensured by BHEL

DVC/ 22.02.2017

Confidential
Support requested from Customer

• Access to machine data at site for establishing remote

monitoring station at BHEL EDN/Units.

• Internet connection at site with required settings.

Additional hardware provided by BHEL (at Site)

• PC with required hardware and software for data access
through OPC from maxSTATION.

• Firewall (Hardware) for secure communication.

DVC/ 22.02.2017

Confidential
 Remote Data Monitoring and Diagnostic Services

Problems come unannounced……

If you are facing one, we are here to support you….

DVC/ 22.02.2017

Confidential
 Thank you…

DVC/ 22.02.2017