OUTLINE

 OBJECTIVES
 INDUSTRY PROFILE

 ABOUT THE COMPANY

 INTRODUCTION OF THE PROJECT

 RESEARCH METHODOLOGY

 DATA ANALYSIS

 FINDINGS & CONCLUSION

 RECOMMENDATIONS

 KEY LEARNING
OBJECTIVES
 To analyze employee retention and workplace
involvement at Ecom Express.
 To analyze work life balance of employees od Ecom
Express.
 To analyze the employee engagement practices in Ecom
Express.
 Identifying inherent problems associated with the
format.
 Employee personnel practice.

 Analyze the current performance appraisal format &

compensation.
INDUSTRY PROFILE
Logistic industry includes:-
 Sourcing of goods

 Inventory

 Handling/sortation

 Transportation

 Warehousing

Further logistics expense lines can include IT, in terms of

the exchange of information and data, as well as the cost of
security.
ABOUT THE COMPANY
 Ecom Express Private Limited is a leading end-to-end
logistics solutions provider with a focus on speed, safe and
reliable nation-wide express delivery services to e-commerce
industry.
 Headquarters of Ecom Express New Delhi

 Incorporated by T.A. Krishnan, Manju Dhawan, K.

Satyanarayana and Sanjeev Saxena.
 Ecom Express has its presence in all 29 states of the country
and operates in over 2400 towns across 25,000+ PIN-codes
in India. 
 The company is the first private logistics company in India to
envision a full-state coverage strategy i.e. the capability to
reach every doorstep in every village in a state.
INTRODUCTION OF THE PROJECT
 Employee engagement is the strength of the mental and
emotional connection employees feel toward the work
they do, their teams, and their organization.
 It is basically an approach to creating an ideal workplace
environment where employees care about their work.
 Employee engagement can massively aid an
organization, and organizations with engaged employees
consistently outperform their competitors.
 An employee engagement survey is one of the best tools
available to measure employee engagement metrics.
Scope of Employee Engagement
 Align employees with the organization’s goals and
values.
 Employee productivity.

 Enhance employees’ sense of well-being.

 Improve workplace conditions that drive engagement.

Employee engagement questionnaire format

 4 sections namely, questions, engaged, not engaged and
actively disengaged.
RESEARCH METHODOLOGY
Methodology
 SETTING: online
 DURATION OF STUDY: 5TH May 2020- 30th June
 Type of study: exploratory study

Data collection
 Questionnaires
 Web search

Limitations
 Limited data: although employees were very corporative, but due to online mode few employees
didn’t responded to the questionnaire.
 Mode of internship : online mode of internship made many things impossible to do.
 EMPLOYEE ENGAGEMENT QUESTIONNAIRE
Questions (1-11) Yes No Somewhat
Q1)I know what is expected of me at work 40 6 5
Q2)I have the materials and equipment I need to do my work right 40 5 6

Q3)At work, I have the opportunity to do what I do best every day 34 10 7

Q4)In the last seven days, I have received recognition or praise for doing good work 35 9 7

Q5)My supervisor, or someone at work, seems to care about me as a person. 37 8 6

Q6)There is someone at work who encourages my development. 36 8 7

Q7)At work, my opinions seem to count. 41 7 3

Q8)The mission or purpose of my organization makes me feel my job is important. 36 8 7

Q9)My associates or fellow employees are committed to doing quality work 37 8 6

Q10)In the last six months, someone at work has talked to me about my progress. 39 8 4

Q11)This last year, I have had opportunities at work to learn and grow. 38 6 7

Total 413 83 65

Average 37 8 6
Employee Engagement

YES
NO
SOMEWHAT
FINDINGS
 According to the research hypothesis, there is a positive and
significant relationship exists between employee engagement
programs and job satisfaction level. To prove this, at first I measured
the level of employee engagement through 11 research questions.
The survey was done among 51 regular employees.

CONCLUSION
 Engagement activities have an effect on job satisfaction of the
employees in the organization.
 Job satisfaction is correlated with the activities as those act as
motivational factors for the employees while working in an
organization.
 Reasons of employees not engaged in work.

 Productivity amongst the employees.

SUGGESTIONS AND
RECOMMENDATIONS
 Focus more on increasing the employee active
participation & engagement to achieve the organizational
goals & objectives.
 The line manager should work closely with the
employees for their recognition or praise for doing good
work.
 The employees should be given more flexible way of
delivering the best in their own method & way.
 Learning & development opportunities should be very
cleared to the employees.