Talent and Transformation

Talent, Technologies and the Future

B Sankheetha

Gali Nikhita
June 2022 Barsha Chatterjee
 1. Talent – Back then
2. Talent – Today
3. Evolution of talent management
4. Challenges
5. Trends in talent management that can be adopted
6. Trends in Learning and Development
Contents
7. Trends in Performance Management
8. The questions to focus in the future
9. The Looking Glass
10. Talent Technologies
11. How the Talent technologies can support the future

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 BEFORE

TALENT
Back then

People with above average skills, high performing, high quality, star performers,
above average performers
and potential candidates 

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 Smart
Sophisticated 3 key components are critical: 
TALENT Businesspeople • Digital Savviness
Today Technologically Literate • Empathy
Globally Astute • Leading Virtuality
Operationally Agile

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 Shift in nature of work, new technology, and How work gets done, how employees engage
the needs of new organization and how organizations operate – changing

Evolution of
talent
management

Focus on what employees can do to increase

Reimagining performance management
their contributions in the future

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 Do not have the right kind of workforce required

SO

Upskilling & Reskilling came into focus

Evolution of
talent
management
Shift will happen and is
• Technology  
constant, but the question is
• Collaborations
how you will make the most
• Opportunity to rethink
out of it

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 Attracting and retaining the right talent

• Focus on 5% who deliver 95% value

• Make your offer magnetic and deliver the same
• Make your EVP (Employee value preposition) truly stronger than your competitors
• Be more distinctive. Example: Google-solve complex challenges, Agmen- aspire for defeating death
Challenges
“New Balance” between organizational and personal needs
that gave rise
to this topic • Shifts in talent landscape have rendered talent attraction, engagement &retention strategies outdated in
isolation – EY Blog
• Increased demand for flexibility placing pressure to adopt hybrid mode
• Example: 35% employees in EY surveyed on work reimagined said they would consider leaving their job if not
given the flexibility in working hours and the location

Fractured Employee Experience

• Employee is the customer an organization must do well to retain at all cost

• Companies who were tone deaf to their customers and lack empathy, like vendors who were bragging to wall
street about how recession proof their revenues and earnings are, when pandemic was at its peak. So if they
cannot listen to their customers so is their own employee experience.

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 Transforming HR to be a Pivotal Role

• You maybe a HR but you’re also in Marketing

• Like it or not, you’re a data scientist
• Being a business partner

Need for upgrading new skills

Challenges
• Due to pandemic, need for digitally literate and agile talent witnessed a surge.
that gave rise • encourage employees develop critical skills that would potentially open up multiple career avenues rather than
to this topic preparing for specific role

Worried about digital automations

• Employees who are comfortable in their existing workspace, tools and software’s do not want to move from their
comfort zone

To invest in people who make technology useful

• Communicate and take surveys before adopting to new software as to how likely are they willing to implement
and learn the new software? What do they need for upgrading and how useful could that software be?
• business led IT spend account for 36% of total tech budget and will continue to increase - Gartner

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 Owing to the present turbulent times,
 Talent transformation & Technology is the key for organizations to
survive.
3 important
things that
can help
Also, Adaptability plays a major role

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 The Trends in
Talent Management
that can be Adopted

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 JOB MARKET BEING MORE PROACTIVE

So, Talent leaders

need to stay on top DEVELOP NECESSARY ADVISORY AND ANALYTICAL SKILLS 
of these trends and
recognize the way to
bring value to the TALENT LED CHANGE BY TRANSFORMING HR FUNCTIONS

organizations 
ED-TECH FIRMS ENABLING TO UPSKILL

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 The organizations will
The use of LXP and LMS embrace social media
is going to increase, tools to engage employees
Upskilling and re- and foster a learning
Skilling, Content culture like gamifications
repurposing, etc. The talent tools are
going to be a big part of it.
Trends in
Learning and
Development
Adaptive learning through
CMS and Content
Increase in DEIB training,
aggregation, Micro
In-App Experience
Learning and Learning
when needed

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 The future is nimbler, real-
time, and more
individualized system

Performance management
software will be integrated Annual reviews to be
with other talent decision- replaced by more frequent
making tools. (Source: and informal review
Mercer)
Trends in
Performance
Management
Forced distribution and
With shorter project
ranking systems will not
durations, goals cannot be
cut the need of future
plotted a year ahead.
workforce.

Peer review is the future of

measuring performance

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 The Future of Talent Management and
Transformation

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 What is the future of
Where is talent employee
The questions to technology headed? advancements?

focus for the future

of Talent and
People’s What are the shifts in What are the trends
Management Employee
development trends?
encompassing
performance?
management?

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 Workforce shifting to Millennials and so does their Development
needs

War for Talent has made it essential to focus on employee

development

The Looking
The focus of the new gen workforce will be career progression
glass
Changing the year end appraisal process to more frequent and
informal discussion

The benefits and compensation should also be personalized for

each employee

How the talent technologies will aid in that

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 The Talent Technologies and How they are
supporting the Future of Talent and
Transformation

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 Talent
Technologies - Modern Learning Experience

Cornerstone Auto - curated content engine

OnDemand

Cornerstone launched a new product

- Conerstone Xplor

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 Cornerstone's remote Targets right training for
learning gives flexibility right learners

AI based suggestions and Multilingual support and

How the Talent guided along the learning
paths
contents are provided by
experts
technologies can
support the Future Auto created learning
Edcast LXP is the content
pathways based on skills
aggregator of Cornerstone
of each employees

Tie actionable feedback

Easy check-in with teams with personal
development

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 Sumtotal
Recommends learning and skills
Learning portal

Dashboard

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 SumTotal is a learning management experience platform

SIA delivers learning at precise moment of need

Use of social tools and gamification

Sumtotal Provides content from various content provider

Get real time feedback in 1:1 journal

360 degree feedback

Review substance and content of career conversation

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 Workday
Performance management
Recommends learning

Talent dashboard

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 Workday provides All in one HCM system

Collects data from all corners of the organization and uses rich analytics to
create dashboards
Identify skill gaps and suggest the skill requirements and learning for
tomorrow

Skill Cloud to aid upskilling and re-skilling

Workday
Visibility into organizational trends

Set goals based on current and needed skills

Analyze team and be informed about their career goals

Discover opportunities with gig

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 Oracle HCM HCM Suite

Skills recommendation
Digital assistance

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  Deliver personalized and role-based
learning, recommendations based on
talent profiles 

Upskill the workforce with learning

recommendations and tailored learning
campaigns.

Oracle HCM  Subject Matter Experts (SMEs) in the

organization to create and share their
own personalized learning paths.

Flexible, Configurable Perfomance

Evaluations, system can be configured to
support a multitude of varied performance
management methodologies

 Multi-rater feedback, Questionnaires,

Matrix Management

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SAP Successfactors

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SAP Successfactors SAP
 Learning groups
Smart goal wizard Succession
SuccessFactor Learn directly align goal with module nominate
for social
provides from goal. objectives. and recommend
learning. Share,
Scalability and Comprehensive Cascade goals internal and
upload and
extensibility, open report of learning. and informal external
collaborate
content finder. check-ins. candidates.

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 Payroll dashboard

ADP Workforce
Now

Benefits dashboard

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 Offers Customized
ADP Workforce ADP
workforce
editable learning
ADP data
cloud
Trends and
patterns to be
employee through
Now now is an
integrated
payments as additional
provides
insights of
measured and
compared to
well as learning
HCM tool data benchmarks 
automating it content

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References https://www.peoplematters.in/article/skilling/the-power-of-skills-talent-transformation-in-the-time-of-disruption31459
https://hbr.org/2020/05/digital-transformation-is-about-talent-not-technology
https://news.sap.com/india/2021/11/enabling-talent-transformation-in-a-changing-world/
https://www.workday.com/
https://www.cornerstoneondemand.com/
https://www.adp.com/what-we-offer/products/adp-workforce-now.aspx
https://www.oracle.com/in/human-capital-management/
https://www.sap.com/india/products/human-resources-hcm/products.html
https://www.workday.com/en-us/products
https://www.youtube.com/watch?v=-anGdH4vhNY
https://www.youtube.com/watch?v=zhhoxjDN_NY
https://www.youtube.com/watch?v=CwNBmYYGY2w
https://www.youtube.com/watch?v=XrhsybKZxgM
https://www.adp.com/what-we-offer/products/adp-workforce-now.aspx
Ahead of the curve: The future of performance management | McKinsey 
Deloitte's Radically Simple Review (performyard.com) 
Are Peer Reviews the Future of Performance Evaluations? | Harvard Business Review - BrianHeger.com 

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