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  • Making A Reservation and Check In.: Miriam Moreno Muñoz Matrícula: 09V5561 Inglés Remedial Actividad 1.27 HOTEL

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    Miriam Moreno
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    Mrs. Moreno calls the Acapulco Princess Hotel to book a room for 4 nights starting on Friday. She requests a double room with an ocean view and breakfast included. The receptionist confirms they have availability and the rate is 2,000 pesos per night, including taxes. Mrs. Moreno books the room. On check-in day, Mrs. Moreno provides her identification and reservation number to the receptionist. She pays 8,000 pesos in cash for her 4 night stay. The receptionist gives her the key to room 718 on the 7th floor.

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    Miriammm Act 1.27 Hotel Reservation

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    Mrs. Moreno calls the Acapulco Princess Hotel to book a room for 4 nights starting on Friday. She requests a double room with an ocean view and breakfast included. The receptionist confirms they have availability and the rate is 2,000 pesos per night, including taxes. Mrs. Moreno books the room. On check-in day, Mrs. Moreno provides her identification and reservation number to the receptionist. She pays 8,000 pesos in cash for her 4 night stay. The receptionist gives her the key to room 718 on the 7th floor.

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    22 views2 pages

    Making A Reservation and Check In.: Miriam Moreno Muñoz Matrícula: 09V5561 Inglés Remedial Actividad 1.27 HOTEL

    Uploaded by

    Miriam Moreno
    Mrs. Moreno calls the Acapulco Princess Hotel to book a room for 4 nights starting on Friday. She requests a double room with an ocean view and breakfast included. The receptionist confirms they have availability and the rate is 2,000 pesos per night, including taxes. Mrs. Moreno books the room. On check-in day, Mrs. Moreno provides her identification and reservation number to the receptionist. She pays 8,000 pesos in cash for her 4 night stay. The receptionist gives her the key to room 718 on the 7th floor.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    Download as pptx, pdf, or txt
    of 2

    Making a reservation and

    check in.

    Miriam Moreno Muñoz


    Matrícula: 09V5561
    Inglés Remedial
    Actividad 1.27 HOTEL
    MAKING A RESERVATION CHECK IN
    • Receptionist: Good morning, Acapulco Princess Hotel, How I can help you? • Customer: Hi, good afternoon. I have a
    reservation. My name is Miriam Moreno.
    • Customer (Mrs. Moreno): I’d like to know if you have an available room for the next weekend.
    • Receptionist: Of course, Can I see your ID, and
    • Receptionist: Just a moment, mrs. Let me check the reservations… Yes we do. How long will you be your reservation number, please Mrs.
    staying? Moreno?
    • Mrs. Moreno: I would like to book 4 nights. I’ll check in on Friday. • Mrs. Moreno: Sure, here is it my
    • Receptionist: okay, what kind of room would you like, mrs? identification, and my reservation number is:
    9010218.
    • Mrs. Moreno: I’d like a double room, with a view over the ocean, and breakfast included, please.
    • Receptionist: Thank you. How will your
    • Receptionist: Yes, we have a room on the 7th floor with a beautiful view, and it includes brekfast. payment be, in cash or with credit card?
    • Mrs. Moreno: Fine, how much is the daily rate? • Mrs. Moreno: I will pay in cash. Could you tell
    • Receptionist: It’s two thousand pesos per night, taxes included. me the total amount that I must pay, please?
    • Mrs. Moreno: That’s fine, I’d like to book the room please. • Receptionist: Yes, of course. The total amount
    is 8,000 pesos. For a double room, ocean
    • Receptionist: Who is the booking for, please madam? view, with brekfast and taxes included.
    • Mrs. Moreno: Mr and Mrs Moreno please. • Mrs. Moreno: Yes, it´s correct. Here’s the
    • Receptionist: Let me give your confirmation number, Is 9010218. Can I help you with anything else? money.
    • Mrs. Moreno: That’s all, thanks. • Receptionist: Okey, You’re in room 718. On
    the 7th floor. Here´s your key Mrs. Moreno. If
    • Receptionist: Thank you for choosing Acapulco Princess Hotel, and have a nice day. Goodbye. you need anything else, just dial on your
    • Mrs. Moreno: Goodbye. room phone.
    • Mrs. Moreno: Thank you very much.
    • Receptionist: Enjoy your stay.

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