Valeria Sevilla Salazar

José Adrian Pérez Andrade

Blanca Rosío Macías Linares

A LOOK TOWARD THE FUTURE OF

INFORMATION TECHNOLOGY.
WHY DO BUSINESSES ASK YOU TO LIKE, FOLLOW, FAN, SNAP,SHARE, SIGN UP, WATCH, JOIN,
OR DOWNLOAD?
 “WE’RE NOT TRYING TO USE SOCIAL MEDIA AS A SALES PIECE AS MUCH AS AN
INFORMATION-GATHERING PIECE. FINDING OUT WHAT OUR CUSTOMERS WANT;
WHETHER THEY LIKE A PRODUCT; HOW COULD WE SELL IT BETTER”
SIMPLY COLLECTING DATA HAS NO EFFECT ON Why is it
PERFORMANCE. DATA NEEDS TO BE ANALYZED. important to
analyze quickly?

Locating

Preparing

Permorming
Data analytics can help companies achieve these business outcomes:

• Grow their customer base

• Retain the most profitable customers

• Continuously improve operational efficiency.• Transform and automate financial processes.

• Detect and deter fraud.

1.2 TOP MANAGEMENT CONCERNS AND INFLUENTIAL ITS
INFORMATION
SYSTEMS:
TYPES AND USES

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A set of elements that interact with each other in order to support the
activities of a company or business.

Objectives
✔ Automate operational processes.
✔ Provide information to support the decision-making process.
✔ Achieve competitive advantages through its implementation and
use.
 Elements that include these systems:

⮚The computer equipment

⮚The human resource
⮚The data or information
⮚Software
⮚Telecommunications
⮚Procedures that include the
policies and rules of operation
 MANAGEMENT
TRANSACTION PROCESSING
SYSTEMS (TPS) INFORMATION SYSTEMS
(MIS)
• Management information systems (MIS)
● A transaction processing system is a
are a type of information systems that
computerized system that performs and collect and process information from
records the daily routine transactions different sources to assist in decision-
necessary for the operation of the making regarding the management of
the organization.
company. They are at the lowest level
of the organizational hierarchy and
support the day-to-day activities of the
business.
EXECUTIVE INFORMATION SYSTEMS DECISION SUPPORT SYSTEM
(EIS) (DSS)

● Executive information systems

● Is a computer-based system
(EIS) provide quick access to
intended to be used by a private
internal and external information,
manager or a group of managers at
often presented in graphical format,
any organizational level to make a
but with the ability to present more
decision in the process of solving a
detailed basic data if necessary.
semi-structured problem.
IMPACT OF
INFORMATION
TECHNOLOGIES ON
ORGANIZATIONS

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With the passage of time the impact of information
technology in organizations has increased
enormously, before it was an "exclusive" office
support to be part of a competitive advantage of
organizations.

For example: In the past, computers were a luxury

for companies and now they are a necessity
 IMPACTS
• Process optimization: they can be simplified and improved through
technological tools, obtaining competitive advantages with which to
position in the market. Among the technologies used in companies for this
purpose, you find administrative software and applications based on
artificial intelligence.

• Productivity: the simplification and automation of processes, as well as the

reduction of errors
• Improved communication: With tools such as messaging applications, email,
social networks and video calls, it is possible to streamline communications
both internally and externally.

• Cost reduction: process optimization, time saving, and elimination of

manual errors can lead to reduced operational costs.
• Decision-making: a large part of modern technologies provide relevant
information on the processes they execute, data of great value to support
decision-making.

• In conclusion, the good application of information technologies saves all

resources such as time, money and effort
INFORMATION
TECHNOLOGY
INFRASTRUCTURE

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 Cloud and mobile computing
EVOLUTION OF
INFORMATION
Enterprise computing - network software app
TECHNOLOGY
INFRASTRUCTURE
Client server - user software

Personal computer - windows operating system

Mainframe - high degree of centralization 20