Fundamentals of HR Management

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Fundamentals of

HR Management
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Dr. Irfan Zaf

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“Few individuals significantly
alter the course of history. Fewer
still modify the map of the world.
Hardly anyone can be credited
with creating a nation-state.
Muhammad Ali Jinnah did all
three.” Jinnah of Pakistan By
Wolpert Stanley

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Mandela
served 27
years in prison

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On annual basis, Edhi
Foundation is giving
over 250 babies or
children for adoption. Till
to date, over 23,320
babies and children have
been provided to the
childless couples and
families.

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PTC
L re
1 stor
8, 20 1 es c
omm
st 1
ug
u Chi unicati
nA tral on s
eo erv
hor ices
La in
e in
sid
road
by
ble
d Ca
un
e rgro
nd
gU
irin
R epa
er s
Work
CL
PT

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Worker Honey Bees Life Span Six W
Travels 55,000 miles

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Functions of HRM

HR Practices-Never Ending Zone

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Functions Can be

• Managerial

• Operative

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HR Strategy and Business Result

Recruitment &
Selection

Training & Performance


Business Development Management Business
Strategy Result
HR
STRATEGY

Reward Career
Management Management

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Faster

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Tough Decisions
Never Say “NO” Independent Variable

Courage

Optimism

Fear
Passion H2 H4
Independent Variable

Self
H1 Extr Ordin
Purpose Motivatio
n a + ary
Dependent Variable

Independent Variable
Achieve H3 H5
Status
Quo

Resilience

Independent Variable

Independent Variable

Raise the Target Bar

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More - Quantity

Hafiz Juice Corner Anarkali Laho

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Faster

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Passion

Bill Gates went for Pre-Law Major at Harvard


Dropped Out
Founder of Microsoft Corporation

Steve Jobs enrolled at Reed College


Dropped out after 6 months
Co-founder of Apple Inc.

Harland Sanders held several odd jobs


including country lawyer, gas station operator,
and railroad worker
Started Kentucky Fried Chicken

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Purpose

Career

- Who you are?


Internal
- What you do?

- Who you do it for?


- What these people want or need? External
- How they change as a result?

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Manpower Planning

Company Strategy
Job Analysis

What staff do we What staff is • Performance


need to do the available within appraisal
job? our • Company data
organization? banks
• Training
Is there a • Employee
match? management
What is impact and
on wage and development
salary program?
If not, what type of people
do we need, and how
should we recruit them?

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Manpower Planning

Factors in Forecasting Personnel


Requirements

Projected Quality and nature of The financial


turnover (as a your employees (in resources
result of relation to what you available to
resignation and see as the changing your
terminations) need of your organization
organization)

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Technique to Determine Number of Recruits

Trend • Study of a firm’s past employment needs


Analysis over a period of years to predict future
needs

Ratio • A forecasting technique for determining


Analysis future staff needs by using ratios
between sales volume and number of
employees needed

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Recruitment from External Resources

• Recruiting new staff from external sources will be influenced


by several factors, namely :

When the economic conditions are


Macro-
relatively difficult, there will usually be
Economic
an oversupply, or the number of
Conditions applicants will much higher than the
of a Nation demand. In such a case, the company
will find it relatively easier to select new
employees from the large number of
applicants.

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Training Process

Training Training Training


Training
Need Objectives Evaluation
Delivery
Analysis

What are Objective Techniques Measure


the training should be include on- reaction,
needs for measurable the-job- learning,
this person and training, behavior,
and/or job? observable action and results
learning, etc.

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Assessing Training Needs

Task Analysis A detailed analysis of a job to


identify the skills required, so
that an appropriate training
program can be instituted

Competency Careful study of competency level


Analysis to identify a deficiency and then
correct it with a training program, or
some other development
intervention.

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Competency Analysis

Current Competency Required


competency Gap competency
level of the level for certain
employee position

Competency
Training and
Assessment
Development
Program

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Competency Profile Per Position
Required Level
Position Required Competency 1 2 3 4 5
Communication Skills
Public Speaking
Training &
Leadership
Development
Manager Training Need Analysis
Material Development
Training Evaluation

Communication Skills
Interview Skills
Recruitment Analytical Thinking
Supervisor Understand Selection Tools
Teamwork
Customer Orientation

Score Required
Competency Type

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Enhance Training Effectiveness

Make the
material
meaningful

Provide for Training


transfer to Effectiveness
learning

Motivate
the trainee

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Performance Management Cycle

Performance Regular Feed back


Planning Review and
(Setting Monitoring
Performance
Corrective
Targets)
Action

• Training &
Development Performance
Plan Appraisal and
• Salary/Bonus Evaluation
Adjustment
• Career
Development
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Performance Management Cycle

Defining 1. Defining the performance standards


Performance means making sure that you and your
Standard/ subordinate agree on his/her duties and
Targets targets that you expect

Appraising 2. Appraising performance means


Performance comparing your subordinate’s actual
performance to the standard/targets set
in step one.

Providing 3. Providing feedback means discussing


Feedback for plans for any development that is
Development required.

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Problems in Performance Appraisal

Poor Poor
Lack of
feedback to measures of
standards
employee performance

Irrelevant or Failure to
Negative
subjective apply
communication
standards evaluation
data

Common Performance Evaluation Problems

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Areas require more attention……..

Mutual Goals & Benefits

True Understanding

No Biasedness / Racism

Leg Pulling

Open Doors

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Areas require more attention……..

Employees Satisfaction

Maintaining Policy Compliance

Feedbacks Management

Organizational Image Development

Standing Close in Downtimes

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