Analysing Work

and
Designing Jobs

Prof. Jallavi Panchamia

Job Description and Job
Specification in Job Analysis
Job Analysis
A process of obtaining all pertinent job facts

Job Description Job specification

A statement containing items A statement of human qualifications
such as necessary to do the job. Usually
• Job title contains such items as
• Location • Education
• Job summary • Experience
• Duties • Training
• Machines, tools, and • Judgement
equipment • Initiative
• Materials and forms used • Physical efforts
• Supervision given or received • Physical skills
• Working conditions • Responsibilities
• hazards • Communication skills
• Emotional characteristics
• Unusual sensory demands such as
sight, smell, hearing
 Sample Job
Description,
Pearson Education
.
Process of Job Analysis
Strategic Choices

Gather Information

Process Information
Uses of Job Description and Job
Specification
• Personnel Planning
• Performance Appraisal
Job Description • Hiring
• Training and Development
• Job Evaluation and Compensation
• Health and Safety
• Employee Discipline
Job Specification
• Work Scheduling
• Career Planning
Process of Job Analysis
 Strategic choices
 employee involvement
 levels of details
 timing and frequency of analysis
 past or future
 sources of data
 Information gathering
 Information processing
 Job description
 Resulting in various outcomes
Methods of Collecting Job
Data Interviews

Observation Questionnaire

Job Data

Checklists Diary

Technical
Conference
Job Enlargement

Employee 1 Employee 2 Employee 3

Tasks Tasks Tasks

Drill holes Drill holes Drill holes
Assemble Parts Assemble Parts Assemble Parts
Test Test Test
Job Rotation

Tasks Tasks
Tasks
Assemble Test
Drill holes
Parts Component

Week 1 Week 2 Week 3

Contemporary Issues

 Telecommuting
 Alternative work patterns
 Technostress
 Task revision
 Skill Development
Reality Check

 Amazon.com is one company that has de-jobbing

practice. Here a worker is switching from a job to job
three months’ intervals. The .com puts more emphasis
on broader worker specification than on detailed job
description. Do you find any other organisation (s)
practising de-jobbing?
Competency model
Competency is a cluster of highly interrelated
attributes that give rise to the behaviors someone
would need to perform a given job effectively.

How to Write Competencies Statements ( it

should have three elements)

1. Name and brief description of

2. Description of the observable behaviors

3. Proficiency Level
Sample skills matrix (for technical/engineering
product development employees)