NAME : Karishma Bhaskar Katkar

BATCH : OraApps- 28 July 2022

TOPIC : 1. ORACLE ERP

2. SALESFORCE CRM

DATE : 08-10-2022
 ORACLE INTRODUCTION

 In 1977, Larry Ellison, Bob Miner, and Ed Oates started the consultancy Software
Development Laboratories, which became Relational Software, Inc. (RSI).

 In 1983, RSI became Oracle Systems Corporation and then later Oracle
Corporation.

 Oracle is a technology company that specializes in database software.

 Oracle is a company that is the most widely used server-based and multi-user-
based RDBMS software.
 1. ORACLE ERP

 Oracle applications comprises the application

software or business software of oracle
corporation.
 Modules of oracle ERP:
1. Oracle HRMS
2. Oracle Payroll
3. Oracle Financials
4. Oracle Procurement
5. Oracle quotes
6. Oracle inventory
7. Oracle enterprise asset management
8. Manufacturing.
 FEATURES OF ERP

 Improving integration and flexibility

 Improved speed and efficiency

 Lower total costs in the complete supply chain

 Reduce stock to a minimum

 Provide more reliable delivery dates and higher service to the customer.

 Efficiently coordinate global demand, supply and production.

 SALESFORCE INTRODUCTION

 Salesforce was founded in 1999 by Marc Benioff

 Salesforce is a company that makes cloud-based software designed to help

businesses find more prospects, close more deals, and wow customers with amazing
service.

 With separate “clouds” for each arm of their CRM, Salesforce provides solutions suited
for companies who wish to engage in different aspects of the modern consumer space
while maintaining the ability to segregate operations between teams,
 2. SALESFORCE CRM

 At the heart of Salesforce is its CRM — Customer 360, which is the world’s #1
CRM system.

 A CRM provides businesses with consolidated views of various functions, such

as sales and service, while an ERP includes functionality like inventory
management, production, supply chain, and finance.

 Integrating them gives your business a complete view of its customers and its
financial performance in one place.

 some providers build ERP natively on the Salesforce platform, it is possible to

run both CRM and ERP seamlessly on Salesforce.
 FEATURES

 Provide Unified Access from Various Systems

 Enhanced Communication

 Deliver More Acute Data

 Avoid Costly Errors and Save Time

 Automate Workflows Without Coding

 Enhance Customer Service and Satisfaction