Communication

between
individuals and
groups
Interpersonal Communication and Group
Communication
Interpersonal communication – face-to-face
communication wherein people exchange information
and feelings through verbal and non-verbal means, an
easy and convenient way of communicating between
two people because feedback is given right away
after the message was conveyed. This form of
communication is vital in our day-to-day life (talking
to family and interacting with colleagues).
Interpersonal Communication and Group
Communication
Group communication – exchange of information
between three or more people or within groups,
plays a significant role in the workplace (can be
an engagement between the employees and
employer, the business’s interaction with
customers, etc.).
 Benefits of group communication
1
Providing a way for group members to generate ideas and solutions to achieve their common goal.

2 5

4
 Benefits of group communication
1
Providing a way for group members to generate ideas and solutions to achieve their common goal.

Encouraging members to make decisions as a group.

2 5

4
 Benefits of group communication
1
Providing a way for group members to generate ideas and solutions to achieve their common goal.

Encouraging members to make decisions as a group.

2 5

3 Creating a way for the team to build rapport with one another.

4
 Benefits of group communication
1
Providing a way for group members to generate ideas and solutions to achieve their common goal.

Encouraging members to make decisions as a group.

2 5

3 Creating a way for the team to build rapport with one another.

Establishing mutual respect and understanding among group

4 members.
 Benefits of group communication
1
Providing a way for group members to generate ideas and solutions to achieve their common goal.

Encouraging members to make decisions as a group. Ensuring clarity and

2 5 transparency about goals and

expectations.

3 Creating a way for the team to build rapport with one another.

Establishing mutual respect and understanding among group

4 members.
Different Styles of Communication
Within a Group
One of the challenges of group communication is
that the group is made up of different people who
may have different styles of communication. If
multiple different styles of communication are
present in a group, there are increased chances that
the message may get lost.
There are different ways to categorize
communication styles. Personality tests like the
Myers-Briggs Type Indicator (MBTI) can be used
to asses communication style.
Different Styles of
Communication Within a Group
DOMINANT:

Results-driven and focused on achieving business goals. Confident and not afraid of a challenge.
May speak bluntly.

INFLUENCER:
Focused on building relationships and persuading others. Thrive on collaboration and are
very optimistic and enthusiastic.
Different Styles of
Communication Within a Group
DOMINANT:

Results-driven and focused on achieving business goals. Confident and not afraid of a challenge.
May speak bluntly.

INFLUENCER:
Focused on building relationships and persuading others. Thrive on collaboration and are
very optimistic and enthusiastic.
Different Styles of
Communication Within a Group
STEADY:

Like to cooperate with others and are very sincere. Have a calm approach and don ’t like to be
rushed in their process.

CONSCIENTIOUS:

Value quality, accuracy and expertise. Care about the details and don ’t like to be wrong.
Like working on their own.
Different Styles of
Communication Within a Group
STEADY:

Like to cooperate with others and are very sincere. Have a calm approach and don ’t like to be
rushed in their process.

CONSCIENTIOUS:

Value quality, accuracy and expertise. Care about the details and don ’t like to be wrong.
Like working on their own.
Why Are Interpersonal Communication and Group
Communication Important?
Interpersonal communication is essential in maintaining healthy and fulfilled relationships in the workplace and
in our personal lives. Most employers and coworkers prefer to work with someone who has excellent interpersonal
communication skills because they are easy to get along with. Someone who has excellent interpersonal
communication skills in the workplace is a potentially good leader and usually develops the best solutions to a
problem.
Why Are Interpersonal Communication and Group
Communication Important?

Group communication is also an essential factor for the

growth and success of a business. By having effective group
communication, conflicts in the workplace are easily managed
and prevented. It also increases productivity and work
efficiency, projects and encourages a sense of trust and
reliability, and fosters excellent workplace rapport and
camaraderie. People who communicate well in a team are
keener to give better solutions by creating an atmosphere of
trust and openness.
Tips for improving group
communication
Encourage open discussion

Before beginning work on a project, team members may

want to come together for a discussion that encourages
all members to engage in the group communication
channel. By supporting open communication, members
feel more empowered to share their thoughts and
opinions with other people on the team.

If there is a group leader, that person may want to

establish a policy to consider all ideas from any member
without immediate judgment or bias.
 Establish responsibilities
When working in groups, it's beneficial to ensure that each member has an individual role or responsibility so
that the group can complete its overall task successfully. Take some time at the beginning of the project to set
goals, outline the key steps for reaching those goals and identify the group member who can oversee each step.
Setting clear, specific responsibilities for each group member may help to avoid any confusion or
misunderstanding about their role on the team while also establishing accountability to keep each member
working toward the shared goal.
 Emphasize teamwork
It's important to establish a sense of teamwork so
each member might feel motivated to do their
part to help the group be successful.

Groups that feel a sense of camaraderie may be

more likely to negotiate effectively and resolve
conflicts quickly and professionally.

In a team environment, members may also feel

more inclined to help each other with various tasks
to keep the group moving toward its overall goal.
Conclusion
Effective communication is a skill that one must master to live a happy and fulfilling life. It ’s imperative for
us to effectively convey what we want to have effective and meaningful relationships.
As healthy relationships are some of the most critical factors in our lives, we must continue to nourish and
strengthen them through effective and meaningful communication.
In contrast, when we lack the necessary interpersonal and group communication skills, we tend to isolate
ourselves. Additionally, we won ’t be able to keep our relationships and maintain a happy and positive life.
Thank you for attention