KFC SUPPLY CHAIN MANAGEMENT

HISTORY OF KFC
Colonel arland anders was the founder of entucky fried chicken KFC was sold in buckets KFC first overseas outlet in england KFC goes public Pepsi co acquires KFC KFC now has 13000 restaurants in more than 80 countries

KFC ,SECTOR 4 ,DWARKA

KFC h s st ff of 60 people KFC lso h s home delivery f cility KFC h s se ting c p city for 100 people KFC h s to pply oper tions m nagement in 3 fields:1. Home delivery 2. Kitchen area 3. Billing counter

STAFF
KFC , d arka has a staff of 60 people as told to us by the branch manager (mr.pravin)

KFC MENU

French Fries Veg. Strips

Chicken Bucket

Krushers

Toasted T ister

Veg. Zinger

RAW MATERIAL &SUPPLIERS

RAW MATERIAL MILK(tetra pack) CHEESE VEGETABLES BURGER BREAD FRENCH FRIES CHICKEN FLOUR SAUCES SOURCE Paras,delhi Britannia,delhi S.M traders,delhi Golden Wheat ,jalandhar Mc Cann ,india Venkys,pune KFC regional supplier,delhi KFC regional supplier,delhi KFC regional supplier,delhi USED IN MAKING REORDERING OF KRUSHERS BURGERS BURGERS & VEG STRIPS BURGER FRENCH FRIES CHICKEN CHICKEN SERVED WITH EVERY ITEM HOME DELIEVERY ITEMS MONTHLY WEEKLY DAILY WEEKLY MONTHLY WEEKLY MONTHLY MONTHLY

PACKAGING CARTONS

MONTHLY

REODERING & BUFFER STOCK

RAW MATERIAL MILK CHEESE VEGETABLES BURGER BREAD FRENCH FRIES CHICKEN FLOUR SAUCES PACKAGING CARTONS REODERING MODE REODERING BY TELEPHONE TELEPHONE TELEPHONE E-MAIL E-MAIL E-MAIL TELEPHONE TELEPHONE TELEPHONE STORE MANAGER STORE MANAGER STORE MANAGER STORE MANAGER STORE MANAGER STORE MANAGER STORE MANAGER STORE MANAGER STORE MANAGER BUFFER STOCK 7 DAYS 3 DAYS NO BUFFER STOCK 1 DAY 7 DAYS 2 DAYS 7 DAYS 7 DAYS 7 DAYS

HOME DELIVERY
1 separate landline no. 1 separate billing machine

10 home delivery boys

1 person for taking calls

10 home delivery bikes

1 person for packaging

BILLING COUNTERS
KFC ,d arka has 3 billing counters on weekends & 2 billing counters on weekdays so as to accommodate the eekend rush On festival days also they operate 3 billing counter to accommodate the rush

ASSEMBLY LINE
CHICKEN IN FREEZER CHICKEN COOKED IN OIL SERVED IN CHICKEN BUCKETS

CHICKEN DIPPED IN FLOUR

FRIED CHICKEN IN UHC DRY MACHINE

BURGER BASE IS GRILLED

CABBAGE & LETTUCE ADDED

ALOO TIKKI ADDED

SERVED ITH SAUCE

SEATING ARRANGEMENT
1.

A big seating area away which is away from washroom and noisy billing area House keeping members are there to clean every table after a customer leaves There is a separate seating arrangement for families ,for youngsters and groups
FAMILY

2.

3.

YOUNGSTERS IN GROUP

QUALITY CONTROL
These STEEL MARKERS are used by KFC & even we can see them being used by Mc Donald's for quality purpose A burger at KFC is tagged with this steel marker which has 6 number .This means this burger will be fresh for only 6 minutes As KFC is all about freshness and taste so KFC never sacrifices on quality & uses this technique
METAL TAG

COMPLETED BY :ROHIT BAHRI- 45 SAKSHI BEDI- 46 SAKSHI KAPOOR - 47 SAURABH TRIKHA- 48