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A single platform to manage leads,

engage with clients, and close deals

• Bitrix24 is a one-stop CRM tool for businesses that are looking for
complete control over their sales process from lead acquisition to
customer service.
• What is Bitrix24?
Bitrix24 is an online workspace that features 35+ business tools,
including the world's most powerful CRM that does everything - from
capturing leads to creating invoices.

• Why Bitrix24 CRM?


With Bitrix24 CRM, you will be able to acquire leads effortlessly,
manage all your contacts and transactions, automate your business
processes, and simply close more deals.
CRM Store
Sell your products online right out of your CRM - no website, no
paperwork, no hassle. Process orders, send payment links to your clients
via SMS, and track payment status. It’s even easier than it sounds.
• CRM & lead management
Kanban view
Calendar view
• Omni-channel marketing
Omni-channel marketing
• Reach out to your potential and existing clients via the most effective
channel - whether it's Facebook, email, phone calls, SMS, push
notifications, or messengers. Track all your marketing and sales
metrics using our Sales Intelligence module.
Client service & communication
Project & team management
customer management
• Capture leads via free CRM website templates, forms, live chats,
phone calls, or social media, and have them added to your CRM
program. Use lead scoring to see which prospects your sales reps need
to focus on and assign them automatically.
customer management

• From a lead to a customer


Manage current and potential leads in a single environment covering the
whole sales funnel.
• Rules/triggers
Move deals down the sales pipeline automatically using customizable
rules and triggers.
• Custom pipelines
Set up your own, custom sales pipeline with stages that are specific to
your business.
Rules/triggers
Inventory management
• Manage your stock, warehouses, and sales right inside your CRM. Get
full visibility and control over the sales process, from the moment a
new order is created to the product delivery.
Inventory management
Form creation and design
Form preview
Configure Sales Intelligence
Company structure
Chat and calls:
Web mails:
Sales Center
Some report samples

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