WELCOME

Training Programme
On
Reservation in Services

FROM 17.9.2018-20.9.2018
 I.S.T.M.
• An attached office under DOPT
• Estd. In 1948 as ‘Secretariat Training School’ to
train the new entrants to the grade of Assistants
in the Secretariat
• Later provided in-service refresher training to all
upto the level of Section Officer in general areas
of secretariat rules & procedures
• In 1961, the School started specialized course in
Cash & Accounts.
• Progressively diversified year by year in its range
of subject areas as well as in level of trainee
officers.
• One of the Leading Training Institutes in the
Country
• The Institute was then located at West Block
• In 1971, it acquired its present name – The
Institute of Secretariat Training &
Management (ISTM)
• In 1974, ISTM was awarded its emblem with
“Efficiency and the public good” as its motto,
by the then Prime Minister and Minister-in-
charge of Personnel, Smt. Indira Gandhi
• In May 1990, the Institute was shifted to this
Old JNU Campus
 Faculty
• Director
• Additional Director
• Joint Directors- one each heading
-Management Services Wing
-Financial Management Wing
-In-service Courses Wing
-Behavioral Techniques Wing
• Deputy Directors
• Assistant Directors
 The Team – Areas covered
• Has about 29 training professionals (faculty)
from various central services
• Covers areas of Personnel Management,
Administration & Office Management,
Financial Management, Management
Services, Computer Application, Behavioural &
Secretarial Skills and Training of Trainers
• Has been identified as lead institute for
implementing RTI 2005
• Nodal Training Institute for Training on TQM &
TOT
 Vision
To be centre of excellence in
secretariat training and management
 Mission
• To provide training to the civil servants for
encouraging learning & creativity leading to
efficiency and public good.
• To undertake research, consultancy and system
analysis for capacity building in governance.
• To collaborate with client organizations with
continued interface for enhancing the quality of
training.
• To provide opportunity to the faculty members
and the support staff to grow, develop and
promote best training practices.
 Objectives
1. To plan, design and conduct – post entry
foundational, refreshers and specialized
training courses
2. To assess training needs
3. To provide peripatetic faculty support to
State Government and Union Territory
4. To produce training material & training
monographs / literatures on subjects
 Infrastructure
Administrative Block
• Director, Additional Director & Faculty
• Administration wing
• Infrastructure wing
• Canteen

Seminar Hall Complex

• 8 Class Rooms
• 2 Conference Hall
• 2 Auditoria
 Library Block
• Library
• Class Rooms
Hostel Block
• Hostel accommodation
• Dining Hall for all participants
 Areas of Expertise
• Office Management
• Secretarial Practices
• Personal Administrations
• Public Administration
• Management Services
• Behavioral Techniques
• Financial Managements
• Training Techniques
• Information-Computer Technology
Specialized Training Programmes at
ISTM
• Administrative Vigilance • Noting & Drafting
• Management • Reservation in Services
Techniques • Presentation Skills
• Good Governance • Training Techniques
• Financial Management • Management of
• Behavioral Skills Training
• Stress Management • Evaluation of Training
• Training of Trainers • Computer Applications
• Gender Sensitization • Right to Information Act
ISTM has been awarded ISO 9001:2008
Certificate in May 2014.

Awarded ISO 9001: 2015 in May 2017

 INTRODUCTION
• Name

• Experience

• Expectation from the Training